MeridianLink Statuspage
All Systems Operational

About This Site

This Statuspage provides the status of MeridianLink's products.
Customers may click "Subscribe to Updates" and select specific Product Components to receive email notifications for if there is a service disruption.

MeridianLink Consumer / MeridianLink Opening ? Operational
Consumer App Operational Status Operational
Consumer App Credit Reports Operational
Consumer App Fraud Prevention Vendors Operational
Consumer App Indirect Auto Integrations Operational
Consumer App Vehicle Valuation Operational
Consumer App Underwriting & Pricing Engine Operational
Consumer App - Other Partner Integrations Operational
Consumer App Core Integration Operational
Consumer App Documents Operational
Consumer App Reports Operational
MeridianLink Mortgage Operational
Mortgage App LOS Operational
Mortgage App EDocs Operational
Mortgage App Pricing Engine (PML) Operational
Mortgage App Integrations Operational
Mortgage App Reporting ? Operational
Mortgage App TPO Portal Operational
MeridianLink Mortgage Credit Link Operational
Mortgage Credit Link App Operational Status Operational
Mortgage Credit Link Credit Integrations Operational
Mortgage Credit Link Additional Product Integrations Operational
MeridianLink Collect Operational
Collect App Operational Status Operational
Collect App Internal Integrations ? Operational
Collect App External Integrations ? Operational
MeridianLink Portal Operational
Portal App Operational Status Operational
Portal App Credit Reports Operational
Portal App Fraud Prevention Vendors Operational
Portal App eSign Operational
Portal App Underwriting & Pricing Engine Operational
Portal App - Other Partner Integrations Operational
Portal App Core Integration Operational
Portal App Portal Manager Operational
Portal App SSO Operational
Portal App Documents Operational
MeridianLink DecisionLender Operational
DecisionLender4 App Operational Status Operational
DecisionLender4 Reporting DBS Operational
DecisionLender4 Partner Integrations Operational
DecisionLender3.5 App Operational Status Operational
DecisionLender3.5 Reporting DBS Operational
DecisionLender3.5 Partner Integrations Operational
MeridianLink Engage Operational
Engage App Operational Status Operational
MeridianLink Insight Operational
Insight Operational Status Operational
Data Refresh Operational
TazWorks Operational
InstaScreen Operational Status Operational
InstaScreen Partner Integrations Operational
QuickApp Pro/QuickLease Pro Operational Status Operational
Trade House Data Searches Operational
MeridianLink Business Operational
Atlas Platform Operational
Credit Card Application Operational
Business Lending Application ? Operational
Offer and Closing Operational
Cloudflare Cloudflare Workers Operational
Cloudflare CDN/Cache Operational
MeridianLink Mortgage OpenClose/Optics/CAW Operational
OpenClose Operational
OpenClose Pricing Engine (DecisionAssist) Operational
Mortgage Optics Operational
ConsumerAssist Web Operational
MeridianLink Mortgage Access Operational
Mortgage Access Operational
General Operational
Global Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We will be performing system maintenance on EPL and Dedicated production environments - after business hours. This is to install the MS security patch for the current month.

This maintenance is scheduled to begin at 7 pm (PT) for east coast environments. For other environments we will proceed with the update after COB for that timezone. During this time, each environment will be down for approximately 30-40 minutes.

Posted on Sep 30, 2024 - 09:25 PDT
Past Incidents
Oct 13, 2024

No incidents reported today.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

Oct 7, 2024
Resolved - This incident has been resolved.
Oct 7, 08:45 PDT
Identified - The issue has been identified and a fix is being implemented.
Oct 7, 07:00 PDT
Investigating - The OpenClose pricing engine, DecisionAssist, is experiencing a technical issue this morning. This impacts pricing in OpenClose LOS and Mortgage Access POS for OpenClose clients. The MeridianLink IT team is currently investigating the issue.
Oct 7, 06:32 PDT
Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024
Resolved - This incident has been resolved.
Oct 3, 14:31 PDT
Monitoring - The latency appeared to be diminished at around 10:30 AM PT without any code deployment. For now, things have resumed normal performance. We continue to monitor for any issues further.
Oct 3, 12:04 PDT
Investigating - We have received reports of latency in the Demo environment.
We are currently investigating this issue.

Oct 3, 08:27 PDT
Resolved - This incident has been resolved.
Oct 3, 14:31 PDT
Monitoring - The latency appeared to be diminished at around 10:30 AM PT without any code deployment. For now, things have resumed normal performance. We continue to monitor for any issues further.
Oct 3, 12:04 PDT
Investigating - We have received reports from users of latency and receiving an "upstream connect error" when attempting to access ML Consumer/Opening.
We are currently investigating this issue.

Oct 3, 07:44 PDT
Resolved - This incident has been resolved.
Oct 3, 09:39 PDT
Identified - The issue has been identified and a fix is being implemented.
Oct 2, 13:27 PDT
Resolved - This incident has been resolved.
Oct 3, 08:04 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 3, 07:12 PDT
Investigating - DecisionAssist experienced an issue with our VPN earlier today, causing a delay in posting rates. Today's rates are currently being posted, but, they will be delayed today by about 30 minutes. We appreciate your patience.
Oct 3, 07:11 PDT
Oct 2, 2024
Completed - The scheduled maintenance has been completed.
Oct 2, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 19:00 PDT
Scheduled - We will be performing system maintenance on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Sep 30, 09:24 PDT
Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.