MeridianLink Statuspage

All Systems Operational

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This Statuspage provides the status of MeridianLink's products.
Customers may click "Subscribe to Updates" and select specific Product Components to receive email notifications if there is a service disruption.

MeridianLink Consumer / MeridianLink Opening Operational
Consumer App Operational Status Operational
Consumer App Credit Reports Operational
Consumer App Fraud Prevention Vendors Operational
Consumer App Indirect Auto Integrations Operational
Consumer App Vehicle Valuation Operational
Consumer App Underwriting & Pricing Engine Operational
Consumer App - Other Partner Integrations Operational
Consumer App Core Integration Operational
Consumer App Documents Operational
Consumer App Reports Operational
MeridianLink Mortgage Operational
Mortgage App LOS Operational
Mortgage App EDocs Operational
Mortgage App Pricing Engine (PML) Operational
Mortgage App Integrations Operational
Mortgage App Reporting Operational
Mortgage App TPO Portal Operational
MeridianLink Mortgage Credit Link Operational
Mortgage Credit Link App Operational Status Operational
Mortgage Credit Link Credit Integrations Operational
Mortgage Credit Link Additional Product Integrations Operational
MeridianLink Collect Operational
Collect App Operational Status Operational
Collect App Internal Integrations Operational
Collect App External Integrations Operational
MeridianLink Portal Operational
Portal App Operational Status Operational
Portal App Credit Reports Operational
Portal App Fraud Prevention Vendors Operational
Portal App eSign Operational
Portal App Underwriting & Pricing Engine Operational
Portal App - Other Partner Integrations Operational
Portal App Core Integration Operational
Portal App Portal Manager Operational
Portal App SSO Operational
Portal App Documents Operational
MeridianLink DecisionLender Operational
DecisionLender4 App Operational Status Operational
DecisionLender4 Reporting DBS Operational
DecisionLender4 Partner Integrations Operational
DecisionLender3.5 App Operational Status Operational
DecisionLender3.5 Reporting DBS Operational
DecisionLender3.5 Partner Integrations Operational
MeridianLink Engage Operational
Engage App Operational Status Operational
MeridianLink Insight Operational
Insight Operational Status Operational
Data Refresh Operational
Insight for Mortgage Operational
Insight for Collect Operational
Insight for Share of Wallet Operational
Insight for Consumer and Opening Operational
Insight Lite Operational
TazWorks Operational
InstaScreen Operational Status Operational
InstaScreen Partner Integrations Operational
QuickApp Pro/QuickLease Pro Operational Status Operational
Trade House Data Searches Operational
MeridianLink Mortgage OpenClose/Optics/CAW Operational
OpenClose Operational
OpenClose Pricing Engine (PriceMyLoan) Operational
Mortgage Optics Operational
ConsumerAssist Web Operational
MeridianLink Mortgage Access Operational
Mortgage Access Operational
MeridianLink ACTion Operational
ACTion App Operational Status Operational
ACTion Reporting DBS Operational
ACTion Third Party integrations Operational
MeridianLink Access Operational
Access Operational Status Operational
Partner Integrations Operational
Data and Partner Connect Operational
Data Connect Operational Status Operational
Data Connect Refresh Status Operational
Partner Connect Operational Status Operational
Partner Connect Data Refresh Operational
General Operational
Global Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

ML Consumer/Opening - EPL and Dedicated Environment Security Maintenance Jun 18, 2026 19:00 - Jun 19, 2026 02:00 PDT

We will be performing system maintenance on EPL and Dedicated production environments - after business hours. This is to install the MS security patch for the current month.

This maintenance is scheduled to begin at 7 pm (PT) for east coast environments. For other environments we will proceed with the update after COB for that timezone. During this time, each environment will be down for approximately 30-40 minutes.
Posted on Jun 01, 2026 - 14:02 PDT
Jun 3, 2026

No incidents reported today.

Jun 2, 2026

No incidents reported.

Jun 1, 2026
PriceMyLoan - rates for Paramount Residential Mortgage are delayed
Resolved - The issue has been resolved, and all services are operating normally.

Thank you for your patience while our teams worked to address this issue. If you continue to experience any problems, please contact Support.
Jun 1, 10:00 PDT
Investigating - The PriceMyLoan team has advised that the loading of rates for today for Paramount Residential Mortgage has been delayed. As soon as today's rates have been loaded, we will update you here.
Jun 1, 08:40 PDT
May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026
ML Consumer/Opening: Latency on the Shared Production Servers
Resolved - This incident has been resolved.
May 29, 08:00 PDT
Monitoring - The fix has been deployed. Please confirm if performance has returned to normal for your users. If you have an open case, send us an update.
May 28, 13:14 PDT
Update - Our development team began deploying a fix to the Shared Production servers at 12 PM PT. We’ve started with WS and SECURE, followed by CS and ES. Each cluster will take approximately 15–20 minutes.

The remaining Shared Production servers will receive the fix after hours today, as only minimal impact has been reported on those environments.

No downtime is expected. Users may be signed out during deployment but can simply log back in.

Thank you for your patience as we work to resolve this issue.
May 28, 12:03 PDT
Update - We have identified the cause of the issue impacting fraud warning resolution and intermittent latency.

Our teams are actively working on a fix and are currently completing the build. Once finalized, we will proceed through testing and then deployment to production.

We will continue to provide updates as progress is made.
May 28, 10:32 PDT
Update - Our teams are actively working on a fix. Updated images are currently being built, after which we will deploy to testing and then move to production.

We are targeting approximately 90 minutes for full restoration, barring any unexpected issues.

We will continue to share updates as progress is made.
May 28, 09:11 PDT
Identified - We have identified the cause of the issue impacting fraud warning resolution.

Our teams are actively working on a fix.

We will continue to share updates as progress is made.
May 28, 08:30 PDT
Update - We are continuing to investigate reports of server latency affecting production.

Our teams remain actively engaged and are working to identify the underlying cause and fully understand the scope of impact. At this time, there is no change in status, but investigation efforts are ongoing and a high priority.

We will continue to share updates as additional information becomes available.
May 28, 06:47 PDT
Investigating - We are currently investigating reports of latency affecting production servers.



Our teams are actively reviewing the situation and working to better understand the scope. We will provide updates as additional information becomes available.



Next update: as soon as we have more details
May 28, 05:59 PDT
ML Consumer/Opening: Shared Production - Missing Resolve Fraud Option for IVL Apps
Resolved - This incident has been resolved.
May 29, 08:00 PDT
Update - The fix deployment was completed. We are following up to confirm that the missing Resolve Fraud option is now working as expected.
If you have an open case with Support, please add a comment to confirm the issue has been resolved on your end.
May 29, 05:29 PDT
Monitoring - We are deploying a fix tonight across all shared production environments for the Missing Resolve Fraud option in IVL apps.
Maintenance is scheduled to begin at 7 PM PT, with each environment expected to be down for approximately 30–40 minutes.

CS will begin at 8 PM PT. Secure, HS, and WS environments will begin at 9 PM PT.
May 28, 13:46 PDT
Update - We have identified the cause of the issue impacting fraud warning resolution and intermittent latency.

Our teams are actively working on a fix and are currently completing the build. Once finalized, we will proceed through testing and then deployment to production.

We will continue to provide updates as progress is made.
May 28, 10:32 PDT
Update - Our teams are actively working on a fix. Updated images are currently being built, after which we will deploy to testing and then move to production.

We are targeting approximately 90 minutes for full restoration, barring any unexpected issues.

We will continue to share updates as progress is made.
May 28, 09:11 PDT
Update - We have identified the cause of the issue impacting fraud warning resolution.

Our teams are actively working on a fix.

We will continue to share updates as progress is made.
May 28, 07:57 PDT
Identified - We have identified the cause of the issue: the inability to resolve fraud warnings.

Our teams are working on a resolution and taking steps to restore normal operation.

We will continue to share updates as progress.
May 28, 06:44 PDT
Investigating - We are currently investigating reports of being unable to resolve fraud warnings affecting ML Consumer IVL loans.

Our teams are actively reviewing the situation and working to better understand the scope. We will provide updates as additional information becomes available.

Next update: as soon as we have more details
May 28, 05:52 PDT
May 28, 2026
Partner Connect - Data Refresh Delay
Resolved - The pipeline refresh has completed successfully, and all Partner Connect data is now fully up to date for affected partners.

Our team will continue monitoring the pipeline to ensure the next scheduled refresh runs as expected. At this time, no further issues are anticipated.

We appreciate your patience while we worked through this issue.
May 28, 17:55 PDT
Identified - The issue has been identified and a fix is being implemented.
May 28, 10:04 PDT
Investigating - A data refresh delay affecting Partner Connect vendors has been identified. Our team is investigating and working toward resolution.

We apologize for any inconvenience this may have caused.
May 28, 06:09 PDT
Mortgage Access - clients reporting spouse data removed upon loan submission
Resolved - This issue has been resolved.
May 28, 07:52 PDT
Identified - This issue will be fixed today 5/27/26 after a hot fix deployment at 6:30pm PT.
May 27, 16:22 PDT
Investigating - We are currently investigating this issue for Mortgage Access POS.
May 27, 12:39 PDT
May 27, 2026
ML Consumer/Opening - Shared Production Environment Maintenance
Completed - The scheduled maintenance has been completed.
May 27, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 19:00 PDT
Scheduled - We will be performing system maintenance on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
May 27, 08:55 PDT
May 26, 2026
TazInsights is current down
Resolved - This incident has been resolved.
May 26, 13:27 PDT
Investigating - We have contacted Sisense (vendor) to troubleshoot the outage
May 26, 10:41 PDT
May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026
ML Consumer/Opening - EPL and Dedicated Environment Security Maintenance And Quarterly Release
Completed - The scheduled maintenance has been completed.
May 22, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 19:00 PDT
Scheduled - We will be performing system maintenance on EPL and Dedicated production environments - after business hours. This is to install the MS security patch for the current month and the latest Quarterly release.

This maintenance is scheduled to begin at 7 pm (PT) for east coast environments. For other environments we will proceed with the update after COB for that timezone. During this time, each environment will be down for approximately 30-40 minutes.
May 5, 16:17 PDT
May 21, 2026
MeridianLink Mortgage - Error When Saving Workflow Drafts
Resolved - This issue was resolved with a hot fix the night of 5/20/26.
May 21, 09:43 PDT
Update - Development is working on a fix for this issue. As soon as we have more information, we will update you here.
May 21, 03:08 PDT
Identified - Following a system update released on May 19, users are encountering errors when attempting to create or save drafts in the Workflow Configuration tool. The error references HMDA-related data fields (e.g., sHmdaIncome) and prevents workflow changes from being saved.

Our engineering team is actively working on a targeted data correction that will update the affected workflow records to align with the new field types. This fix does not require a full software release and can be applied directly. No previously saved loan data is affected — this is limited to the workflow configuration tool.

As soon as we have more information, we will update you here.
May 20, 11:09 PDT
May 20, 2026
PriceMyLoan - rates for Plains Commerce Bank are delayed
Resolved - This has been resolved. Rates are now current for Plains Commerce Bank.
May 20, 11:33 PDT
Identified - The PriceMyLoan team has advised that the loading of rates for today for Plains Commerce Bank has been delayed. As soon as today's rates have been loaded, we will update you here.
May 20, 10:53 PDT
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