All Systems Operational

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This Statuspage provides the status of MeridianLink's products.
Customers may click "Subscribe to Updates" and select specific Product Components to receive email notifications if there is a service disruption.

MeridianLink Consumer / MeridianLink Opening Operational
Consumer App Operational Status Operational
Consumer App Credit Reports Operational
Consumer App Fraud Prevention Vendors Operational
Consumer App Indirect Auto Integrations Operational
Consumer App Vehicle Valuation Operational
Consumer App Underwriting & Pricing Engine Operational
Consumer App - Other Partner Integrations Operational
Consumer App Core Integration Operational
Consumer App Documents Operational
Consumer App Reports Operational
MeridianLink Mortgage Operational
Mortgage App LOS Operational
Mortgage App EDocs Operational
Mortgage App Pricing Engine (PML) Operational
Mortgage App Integrations Operational
Mortgage App Reporting Operational
Mortgage App TPO Portal Operational
MeridianLink Mortgage Credit Link Operational
Mortgage Credit Link App Operational Status Operational
Mortgage Credit Link Credit Integrations Operational
Mortgage Credit Link Additional Product Integrations Operational
MeridianLink Collect Operational
Collect App Operational Status Operational
Collect App Internal Integrations Operational
Collect App External Integrations Operational
MeridianLink Portal Operational
Portal App Operational Status Operational
Portal App Credit Reports Operational
Portal App Fraud Prevention Vendors Operational
Portal App eSign Operational
Portal App Underwriting & Pricing Engine Operational
Portal App - Other Partner Integrations Operational
Portal App Core Integration Operational
Portal App Portal Manager Operational
Portal App SSO Operational
Portal App Documents Operational
MeridianLink DecisionLender Operational
DecisionLender4 App Operational Status Operational
DecisionLender4 Reporting DBS Operational
DecisionLender4 Partner Integrations Operational
DecisionLender3.5 App Operational Status Operational
DecisionLender3.5 Reporting DBS Operational
DecisionLender3.5 Partner Integrations Operational
MeridianLink Engage Operational
Engage App Operational Status Operational
MeridianLink Insight Operational
Insight Operational Status Operational
Data Refresh Operational
Insight for Mortgage Operational
Insight for Collect Operational
Insight for Share of Wallet Operational
Insight for Consumer and Opening Operational
Insight Lite Operational
TazWorks Operational
InstaScreen Operational Status Operational
InstaScreen Partner Integrations Operational
QuickApp Pro/QuickLease Pro Operational Status Operational
Trade House Data Searches Operational
MeridianLink Mortgage OpenClose/Optics/CAW Operational
OpenClose Operational
OpenClose Pricing Engine (PriceMyLoan) Operational
Mortgage Optics Operational
ConsumerAssist Web Operational
MeridianLink Mortgage Access Operational
Mortgage Access Operational
MeridianLink ACTion Operational
ACTion App Operational Status Operational
ACTion Reporting DBS Operational
ACTion Third Party integrations Operational
MeridianLink Access Operational
Access Operational Status Operational
Partner Integrations Operational
Data and Partner Connect Operational
Data Connect Operational Status Operational
Data Connect Refresh Status Operational
Partner Connect Operational Status Operational
Partner Connect Data Refresh Operational
General Operational
Global Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 3, 2026

No incidents reported today.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

ML Consumer/Opening - EPL and Dedicated Environment Off Schedule Maintenance to address a issue
Completed - The scheduled maintenance has been completed.
Oct 1, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 19:01 PDT
Scheduled - We will be performing system maintenance on EPL and Dedicated production environments - after business hours.

We are performing an urgent, unscheduled update to EPL and Dedicated production environments to address a critical third-party library deprecation. This unscheduled maintenance ensures credit pulls remain fully functional with no impact to your operations.

This maintenance is scheduled to begin at 7 pm (PT) for east coast environments. For other environments we will proceed with the update after COB for that timezone. During this time, each environment will be down for approximately 30-40 minutes.
Sep 29, 16:38 PDT

Sep 30, 2026

ML Consumer/Opening - Shared Production Environment Maintenance
Completed - The scheduled maintenance has been completed.
Sep 30, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 19:02 PDT
Scheduled - We will be performing system maintenance on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Sep 29, 16:30 PDT
Data Connect Maintenance Preparation for October 15th Backend Update
Completed - The scheduled maintenance has been completed.
Sep 30, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 19:00 PDT
Scheduled - We will be performing scheduled maintenance on October 15th, 2026 to upgrade our data pipeline infrastructure for improved performance and speed.

During this maintenance window, you may notice changes to how certain NULL values and missing data are formatted in your data, as well as updates to the da_funding table.

Please review our detailed release notes for comprehensive information about all changes being applied, including affected tables, new fields, and any actions you may need to take if you use custom processes or scripts.

We appreciate your patience as we modernize our platform to better serve you.

For questions, please contact our support team.
Sep 28, 14:58 PDT

Sep 29, 2026

InstaScreen and QuickApp Pro/QuickLease Pro Scheduled Maintenance [TazWorks]
Completed - The scheduled maintenance has been canceled and will be rescheduled for another time.
Sep 29, 14:40 PDT
Scheduled - MeridianLink/TazWorks will be performing maintenance on InstaScreen and QuickApp Pro/QuickLease Pro on
9/30/2026 7 pm PST for 2 hours.
Sep 29, 10:59 PDT

Sep 28, 2026

ML Opening - FIS BizChex issues
Resolved - This incident has been resolved.
Sep 28, 14:06 PDT
Investigating - We are actively working to replace the FIS BizChex certificate and will provide an update as soon as the replacement is complete. Thank you for your patience.
Sep 28, 12:28 PDT

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

Data Connect and Partner Connect Service Outage
Resolved - The underlying storage account issue has been successfully resolved by our support team at Databricks who have been working with our engineering team. Data Connect service is now fully operational and all affected tables are once again accessible.
Sep 25, 07:13 PDT
Identified - We are currently experiencing an outage with our Data Connect and Partner Connect service due to an issue affecting our source storage account. Our engineering team is actively working with Databricks to resolve this issue.

What's happening:
Data Connect and Partner Connect is temporarily unavailable

What's Affected:
Delta Share access to the following tables:
derogatory_summary
company_info
trade_summary
credit_report
public_record
cc_specific_loan_info
spouse
applicants_address_ssn
consumer_vehicle_processings

Workaround:
While we work to resolve the underlying storage account issue, you can continue your data refresh process by modifying your scripts to exclude the tables listed above. Your pipeline should complete successfully once these tables are removed from your pull requests.

We apologize for this disruption and appreciate your patience as we work to resolve this as quickly as possible. Please reach out via support if you have any questions or concerns.
Sep 23, 12:27 PDT

Sep 24, 2026

No incidents reported.

Sep 23, 2026

Sep 22, 2026

Partner Connect Data Refresh Delay
Resolved - This incident has been resolved.
Sep 22, 06:15 PDT
Identified - A data refresh delay affecting Partner Connect vendors has been identified. Our team has found the cause of the issue and subsequent pipelines are now running.

We apologize for any inconvenience this may cause.
Sep 21, 06:09 PDT

Sep 21, 2026

Engage Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 21, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 17:00 PDT
Scheduled - On September 21st, 2026 from 8pm to 2am EST, MeridianLink will be performing a planned SQL Server upgrade on Engage. During this window, the Engage platform, Home Banking API, and all PURLs will be unavailable.
Aug 26, 13:39 PDT
Partner Connect Partial Data Refresh Delay
Resolved - This incident has been resolved.
Sep 21, 06:04 PDT
Update - We are continuing to run subsequent pipelines. Unfortunately, this updated data will not be available until tomorrows refresh.

We will continue to post updates as the refresh is in progress.
Sep 18, 10:18 PDT
Identified - The issue is identified and we are running subsequent pipelines. Unfortunately, this updated data will not be available until tomorrows refresh.

We will continue to post updates as the refresh is in progress.
Sep 17, 13:11 PDT
Investigating - A data refresh delay affecting Partner Connect vendors has been identified. Our team is currently reviewing the cause of the delay. Affected tables are the following:
- Tables referencing Credit Report data
- Tables referencing comment fields (Internal Comments, Stipulation Comments, etc.)

We apologize for any inconvenience this may have caused. We will follow up with more information once available.
Sep 17, 05:56 PDT

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

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