MeridianLink Statuspage Status

MeridianLink Statuspage

All Systems Operational

About This Site

This Statuspage provides the status of MeridianLink's products.
Customers may click "Subscribe to Updates" and select specific Product Components to receive email notifications if there is a service disruption.

MeridianLink Consumer / MeridianLink Opening Operational

Consumer App Operational Status Operational

Consumer App Credit Reports Operational

Consumer App Fraud Prevention Vendors Operational

Consumer App Indirect Auto Integrations Operational

Consumer App Vehicle Valuation Operational

Consumer App Underwriting & Pricing Engine Operational

Consumer App - Other Partner Integrations Operational

Consumer App Core Integration Operational

Consumer App Documents Operational

Consumer App Reports Operational

MeridianLink Mortgage Operational

Mortgage App LOS Operational

Mortgage App EDocs Operational

Mortgage App Pricing Engine (PML) Operational

Mortgage App Integrations Operational

Mortgage App Reporting Operational

Mortgage App TPO Portal Operational

MeridianLink Mortgage Credit Link Operational

Mortgage Credit Link App Operational Status Operational

Mortgage Credit Link Credit Integrations Operational

Mortgage Credit Link Additional Product Integrations Operational

MeridianLink Collect Operational

Collect App Operational Status Operational

Collect App Internal Integrations Operational

Collect App External Integrations Operational

MeridianLink Portal Operational

Portal App Operational Status Operational

Portal App Credit Reports Operational

Portal App Fraud Prevention Vendors Operational

Portal App eSign Operational

Portal App Underwriting & Pricing Engine Operational

Portal App - Other Partner Integrations Operational

Portal App Core Integration Operational

Portal App Portal Manager Operational

Portal App SSO Operational

Portal App Documents Operational

MeridianLink DecisionLender Operational

DecisionLender4 App Operational Status Operational

DecisionLender4 Reporting DBS Operational

DecisionLender4 Partner Integrations Operational

DecisionLender3.5 App Operational Status Operational

DecisionLender3.5 Reporting DBS Operational

DecisionLender3.5 Partner Integrations Operational

MeridianLink Engage Operational

Engage App Operational Status Operational

MeridianLink Insight Operational

Insight Operational Status Operational

Data Refresh Operational

TazWorks Operational

InstaScreen Operational Status Operational

InstaScreen Partner Integrations Operational

QuickApp Pro/QuickLease Pro Operational Status Operational

Trade House Data Searches Operational

MeridianLink Business Operational

Atlas Platform Operational

Credit Card Application Operational

Business Lending Application Operational

Offer and Closing Operational

Cloudflare Cloudflare Workers Operational

Cloudflare CDN/Cache Operational

MeridianLink Mortgage OpenClose/Optics/CAW Operational

OpenClose Operational

OpenClose Pricing Engine (DecisionAssist) Operational

Mortgage Optics Operational

ConsumerAssist Web Operational

MeridianLink Mortgage Access Operational

Mortgage Access Operational

MeridianLink ACTion Operational

ACTion App Operational Status Operational

ACTion Reporting DBS Operational

ACTion Third Party integrations Operational

General Operational

Global Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Mortgage Credit Link (MCL) maintenance Mar 19, 2025 17:30-18:30 PDT

Mortgage Credit Link (MCL) will be undergoing scheduled maintenance beginning at 5:30 PM Pacific time. During this time, clients may experience intermittent service interruption lasting for periods of 5 to 15 minutes. Maintenance will be completed on different system areas at different times during the maintenance window, to minimize any possible service interruption.
Posted on Mar 03, 2025 - 17:06 PST

ML Consumer/Opening - EPL and Dedicated Environment Security Maintenance Mar 20, 2025 19:00 - Mar 21, 2025 02:00 PDT

We will be performing system maintenance on EPL and Dedicated production environments - after business hours. This is to install the MS security patch for the current month.

This maintenance is scheduled to begin at 7 pm (PT) for east coast environments. For other environments we will proceed with the update after COB for that timezone. During this time, each environment will be down for approximately 30-40 minutes.
Posted on Mar 05, 2025 - 08:33 PST

Past Incidents

Mar 16, 2025

No incidents reported today.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025

No incidents reported.

Mar 12, 2025

No incidents reported.

Mar 11, 2025

ML Consumer/Opening - Shared Production Environment Maintenance to resolve known issues

Completed - The scheduled maintenance has been completed.
Mar 11, 23:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 19:00 PDT

Scheduled - We will be performing system maintenance to resolve known issues on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Mar 11, 09:30 PDT

MCL - System error running Total Cost for Borrower invoice

Resolved - This incident has been resolved.
Mar 11, 07:54 PDT

Monitoring - Our technical teams have hot fixed the issue last night and we are monitoring the progress.
Mar 11, 07:50 PDT

Identified - The issue has been identified and a fix will be implemented tonight.
Mar 10, 07:59 PDT

Update - We are continuing to investigate this issue.
Mar 7, 14:16 PST

Update - We are continuing to investigate this issue.
Mar 7, 12:55 PST

Update - We are continuing to investigate this issue.
Mar 7, 10:56 PST

Investigating - We have received reports on a system error when trying to run a total cost for borrower. The results return fine, however when the View Invoice button is pressed, a system error is returned. Our technical teams are investigating the root cause.
Mar 7, 09:46 PST

Mar 10, 2025

ML Consumer/Opening - SECURE Server: Latency issue

Resolved - This incident has been resolved.
Mar 10, 12:32 PDT

Monitoring - Development did a IIS recycle to resolve the issue. If you have opened a case, please update the case and confirm that the issue is resolved.
Mar 10, 11:55 PDT

Investigating - Users are reporting slowness on the SECURE server.
Our technical team is investigating the issue.
Mar 10, 11:16 PDT

Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.

Mar 7, 2025

Mar 6, 2025

TazWorks - Trade House Data National Criminal Database Searches Down

Resolved - TazWorks and Trade House Data are back up and running. Searches will go through with a re-dispatch. Please reach out to Support if you need any assistance or have any questions.
Mar 6, 11:14 PST

Update - Trade House Data National Criminal Database Searches Down. We believe this is affecting searches that are going direct as well. We are working on identifying the problem and will notify the Status Page once we have more information.
Mar 6, 10:52 PST

Investigating - We are currently investigating this issue.
Mar 6, 10:44 PST

Mar 5, 2025

ML Consumer/Opening - Shared Production Environment Maintenance

Completed - The scheduled maintenance has been completed.
Mar 5, 23:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 19:00 PST

Scheduled - We will be performing system maintenance on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Mar 5, 08:32 PST

Mar 4, 2025

Knowledge Base Service Degradation: Site Unavailable

Resolved - This incident has been resolved.
Mar 4, 09:47 PST

Monitoring - Our Knowledge Base platform provider has implemented a fix for this issue, and they are currently monitoring the results.
Mar 4, 08:35 PST

Investigating - The MeridianLink Knowledge Base is currently unavailable. Our Knowledge Base provider is aware of the issue and is currently investigating.
Mar 4, 08:13 PST

ML Consumer/Opening - BETA/DEMO - Credit pull issues

Resolved - This incident has been resolved.
Mar 4, 08:40 PST

Investigating - We are currently experiencing an issue where users are receiving an error when pulling credit in our test environments (Beta and/or Demo). Our Credit team is actively working to resolve this issue, and we expect it to be fixed by Monday night.
If you encounter this issue using bureaus test cases, please try with ML Testcase family and do force new as a workaround.
Feb 28, 10:18 PST

Mar 3, 2025

No incidents reported.

Mar 2, 2025

No incidents reported.