MeridianLink Statuspage

All Systems Operational

About This Site

This Statuspage provides the status of MeridianLink's products.
Customers may click "Subscribe to Updates" and select specific Product Components to receive email notifications if there is a service disruption.

MeridianLink Consumer / MeridianLink Opening Operational
Consumer App Operational Status Operational
Consumer App Credit Reports Operational
Consumer App Fraud Prevention Vendors Operational
Consumer App Indirect Auto Integrations Operational
Consumer App Vehicle Valuation Operational
Consumer App Underwriting & Pricing Engine Operational
Consumer App - Other Partner Integrations Operational
Consumer App Core Integration Operational
Consumer App Documents Operational
Consumer App Reports Operational
MeridianLink Mortgage Operational
Mortgage App LOS Operational
Mortgage App EDocs Operational
Mortgage App Pricing Engine (PML) Operational
Mortgage App Integrations Operational
Mortgage App Reporting Operational
Mortgage App TPO Portal Operational
MeridianLink Mortgage Credit Link Operational
Mortgage Credit Link App Operational Status Operational
Mortgage Credit Link Credit Integrations Operational
Mortgage Credit Link Additional Product Integrations Operational
MeridianLink Collect Operational
Collect App Operational Status Operational
Collect App Internal Integrations Operational
Collect App External Integrations Operational
MeridianLink Portal Operational
Portal App Operational Status Operational
Portal App Credit Reports Operational
Portal App Fraud Prevention Vendors Operational
Portal App eSign Operational
Portal App Underwriting & Pricing Engine Operational
Portal App - Other Partner Integrations Operational
Portal App Core Integration Operational
Portal App Portal Manager Operational
Portal App SSO Operational
Portal App Documents Operational
MeridianLink DecisionLender Operational
DecisionLender4 App Operational Status Operational
DecisionLender4 Reporting DBS Operational
DecisionLender4 Partner Integrations Operational
DecisionLender3.5 App Operational Status Operational
DecisionLender3.5 Reporting DBS Operational
DecisionLender3.5 Partner Integrations Operational
MeridianLink Engage Operational
Engage App Operational Status Operational
MeridianLink Insight Operational
Insight Operational Status Operational
Data Refresh Operational
Insight for Mortgage Operational
Insight for Collect Operational
Insight for Share of Wallet Operational
Insight for Consumer and Opening Operational
Insight Lite Operational
TazWorks Operational
InstaScreen Operational Status Operational
InstaScreen Partner Integrations Operational
QuickApp Pro/QuickLease Pro Operational Status Operational
Trade House Data Searches Operational
MeridianLink Mortgage OpenClose/Optics/CAW Operational
OpenClose Operational
OpenClose Pricing Engine (PriceMyLoan) Operational
Mortgage Optics Operational
ConsumerAssist Web Operational
MeridianLink Mortgage Access Operational
Mortgage Access Operational
MeridianLink ACTion Operational
ACTion App Operational Status Operational
ACTion Reporting DBS Operational
ACTion Third Party integrations Operational
MeridianLink Access Operational
Access Operational Status Operational
Partner Integrations Operational
Data and Partner Connect Operational
Data Connect Operational Status Operational
Data Connect Refresh Status Operational
Partner Connect Operational Status Operational
Partner Connect Data Refresh Operational
General Operational
Global Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 23, 2026

No incidents reported today.

May 22, 2026
Completed - The scheduled maintenance has been completed.
May 22, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 19:00 PDT
Scheduled - We will be performing system maintenance on EPL and Dedicated production environments - after business hours. This is to install the MS security patch for the current month and the latest Quarterly release.

This maintenance is scheduled to begin at 7 pm (PT) for east coast environments. For other environments we will proceed with the update after COB for that timezone. During this time, each environment will be down for approximately 30-40 minutes.

May 5, 16:17 PDT
May 21, 2026
Resolved - This issue was resolved with a hot fix the night of 5/20/26.
May 21, 09:43 PDT
Update - Development is working on a fix for this issue. As soon as we have more information, we will update you here.
May 21, 03:08 PDT
Identified - Following a system update released on May 19, users are encountering errors when attempting to create or save drafts in the Workflow Configuration tool. The error references HMDA-related data fields (e.g., sHmdaIncome) and prevents workflow changes from being saved.

Our engineering team is actively working on a targeted data correction that will update the affected workflow records to align with the new field types. This fix does not require a full software release and can be applied directly. No previously saved loan data is affected — this is limited to the workflow configuration tool.

As soon as we have more information, we will update you here.

May 20, 11:09 PDT
May 20, 2026
Resolved - This has been resolved. Rates are now current for Plains Commerce Bank.
May 20, 11:33 PDT
Identified - The PriceMyLoan team has advised that the loading of rates for today for Plains Commerce Bank has been delayed. As soon as today's rates have been loaded, we will update you here.
May 20, 10:53 PDT
May 19, 2026
Resolved - This issue has been resolved and confirmed.
May 19, 07:35 PDT
Monitoring - A fix has been implemented, and report generation is now functioning as expected.
We are actively monitoring to ensure continued stability. We recommend submitting a new report to confirm successful processing.

May 19, 07:22 PDT
Identified - IT have identified the issue and recovered the database. Reports that were previously requested may have encountered errors; however, the issue has been resolved. New report requests should now generate successfully.
May 19, 07:21 PDT
Investigating - All reports requested today are currently stuck in a Queued (Runnable on batch) status and are not progressing to completion.
May 19, 07:13 PDT
May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026
Resolved - The issue has been resolved, and all services are operating normally.

Thank you for your patience while our teams worked to address this issue. If you continue to experience any problems, please contact Support.

May 11, 15:15 PDT
Update - Performance on the live.consumer environment has returned to normal operating levels.
We will continue to monitor the system closely to ensure ongoing stability. Thank you for your patience.

May 11, 12:26 PDT
Update - The live.consumer server has been restored, though it is currently experiencing performance degradation. Our technical team is actively investigating the issue and implementing measures to address the latency.

During this period, please refrain from repeating the same action multiple times, as doing so may contribute to additional slowness. We continue to monitor the environment closely to ensure overall stability.

May 11, 12:10 PDT
Monitoring - Live.consumer server should be back up and responsive.

We will continue monitoring and provide confirmation once the incident is fully resolved.

May 11, 11:33 PDT
Investigating - The live.consumer production environment is experiencing performance issues.
Our teams are actively working on a resolution and taking steps to restore normal operation.
This is our top priority and we will continue to share updates as progress.

May 11, 11:04 PDT
May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.