MeridianLink Statuspage
All Systems Operational

About This Site

This Statuspage provides the status of MeridianLink's products.
Customers may click "Subscribe to Updates" and select specific Product Components to receive email notifications for if there is a service disruption.

MeridianLink Consumer / MeridianLink Opening ? Operational
Consumer App Operational Status Operational
Consumer App Credit Reports Operational
Consumer App Fraud Prevention Vendors Operational
Consumer App Indirect Auto Integrations Operational
Consumer App Vehicle Valuation Operational
Consumer App Underwriting & Pricing Engine Operational
Consumer App - Other Partner Integrations Operational
Consumer App Core Integration Operational
Consumer App Documents Operational
Consumer App Reports Operational
MeridianLink Mortgage Operational
Mortgage App LOS Operational
Mortgage App EDocs Operational
Mortgage App Pricing Engine (PML) Operational
Mortgage App Integrations Operational
Mortgage App Reporting ? Operational
Mortgage App TPO Portal Operational
MeridianLink Mortgage Credit Link Operational
Mortgage Credit Link App Operational Status Operational
Mortgage Credit Link Credit Integrations Operational
Mortgage Credit Link Additional Product Integrations Operational
MeridianLink Collect Operational
Collect App Operational Status Operational
Collect App Internal Integrations ? Operational
Collect App External Integrations ? Operational
MeridianLink Portal Operational
Portal App Operational Status Operational
Portal App Credit Reports Operational
Portal App Fraud Prevention Vendors Operational
Portal App eSign Operational
Portal App Underwriting & Pricing Engine Operational
Portal App - Other Partner Integrations Operational
Portal App Core Integration Operational
Portal App Portal Manager Operational
Portal App SSO Operational
Portal App Documents Operational
MeridianLink DecisionLender Operational
DecisionLender4 App Operational Status Operational
DecisionLender4 Reporting DBS Operational
DecisionLender4 Partner Integrations Operational
DecisionLender3.5 App Operational Status Operational
DecisionLender3.5 Reporting DBS Operational
DecisionLender3.5 Partner Integrations Operational
MeridianLink Engage Operational
Engage App Operational Status Operational
MeridianLink Insight Operational
Insight Operational Status Operational
Insight Operational Status – Qlik Operational
Data Refresh Operational
TazWorks Operational
InstaScreen Operational Status Operational
InstaScreen Partner Integrations Operational
QuickApp Pro/QuickLease Pro Operational Status Operational
Trade House Data Searches Operational
Atlas Platform Operational
Atlas Platform Operational
Credit Card Application Operational
Business Lending Application ? Operational
Offer and Closing Operational
Cloudflare Cloudflare Workers Operational
Cloudflare CDN/Cache Operational
General Operational
Global Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
ML Insight - Scheduled Maintainence Mar 31, 2023 19:00-22:00 PDT
We will be undergoing scheduled maintenance during this time.
Posted on Mar 30, 2023 - 14:01 PDT
Past Incidents
Mar 31, 2023

No incidents reported today.

Mar 30, 2023
Resolved - After failing over from our primary VPN router to our secondary VPN router we are seeing normal traffic and receiving reports of resolution from numerous clients. We have also worked individually with some clients to address issues specific to those institutions. We are setting this incident to resolved but if you experience any continuing issues with booking errors please reach out to Support so we can investigate your specific issue.
Mar 30, 18:58 PDT
Monitoring - We have identified the issue. To resolve the issue we failed over from our primary VPN router to our secondary VPN router. A root cause is still to be determined. We are currently monitoring results but believe this issue to be resolved.
Mar 30, 16:50 PDT
Update - Our Development and IT teams are continuing to research the issues with booking errors and system latency. We do not yet have a resolution or an eta but we will continue to research and provide frequent updates. We will get these issues resolved as quickly as we can.
Mar 30, 16:38 PDT
Investigating - We are currently experiencing issues with booking errors and system latency. We are actively investigating. We will provide regular updates as we continue our investigation.
Mar 30, 16:14 PDT
Mar 29, 2023
Resolved - This incident has been resolved. Scheduled Reports should run as expected tonight.
Mar 29, 11:19 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 29, 10:59 PDT
Identified - The issue has been identified and a fix is being implemented.
Mar 29, 09:09 PDT
Update - We are continuing to investigate this issue.
Mar 29, 08:26 PDT
Investigating - We are receiving reports that Scheduled Reports did not run last night. We are currently investigating this issue.
Mar 29, 05:39 PDT
Resolved - This incident has been resolved.
Mar 29, 05:17 PDT
Monitoring - A fix has been implemented, and service to TazWorks has been restored. We are monitoring to confirm full resolution of the issue.
Mar 29, 05:14 PDT
Identified - We have identified the cause of this issue and are working toward a resolution.
Mar 29, 04:41 PDT
Investigating - We are currently investigating an issue with the TazWorks website and will provide updates as soon as they are available.
Mar 29, 03:58 PDT
Mar 28, 2023

No incidents reported.

Mar 27, 2023

No incidents reported.

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023
Resolved - This incident has been resolved and DL4 is fully operational.
Mar 24, 15:06 PDT
Monitoring - A fix has been implemented and we are monitoring the results; Users may be/may have been required to re-login to the application.
Mar 24, 14:41 PDT
Identified - The issue has been identified and a fix is being implemented.
Mar 24, 14:25 PDT
Investigating - We are investigating reports of latency impacting page navigation & assigning users in production.
Mar 24, 14:23 PDT
Mar 23, 2023
Resolved - This incident has been resolved.
Mar 23, 12:24 PDT
Identified - The overnight data refresh for today has been delayed. We have identified the issue and a fix is in progress.
Mar 23, 07:07 PDT
Completed - The scheduled maintenance has been completed.
Mar 23, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 06:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 22, 11:51 PDT
Mar 22, 2023
Completed - The scheduled maintenance has been completed.
Mar 22, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 18:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 22, 11:50 PDT
Resolved - This incident has been resolved.
Mar 22, 08:19 PDT
Update - Bluefin and Ezic are continuing to investigate their issue. For the latest status, please check https://status.bluefin.com/
Mar 21, 17:07 PDT
Update - Bluefin and Ezic are continuing to investigate their issue.
Mar 21, 14:54 PDT
Update - We are continuing to work on a fix for this issue.
Mar 21, 12:25 PDT
Identified - Bluefin and Ezic are investigating reports of processing issues at Ezic affecting only a select group of merchants utilizing the Bluefin Gateway. Their team of engineers is working with Ezic to find a solution. They apologize for the inconvenience and they thank you for your patience.

https://status.bluefin.com/

Mar 21, 11:17 PDT
Mar 21, 2023
Resolved - This issue has now been resolved; users should be able to receive passwords via email in DEMO as expected.
Mar 21, 11:49 PDT
Identified - The issue has been identified and will be fixed shortly.
Mar 21, 11:00 PDT
Investigating - We are currently investigating issues where users are not receiving new passwords via email in DEMO only.
Mar 21, 09:19 PDT
Resolved - This incident has been resolved.
Mar 21, 07:12 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 20, 15:12 PDT
Update - We are continuing to investigate the delayed refresh for the affected dashboards.
Mar 20, 11:52 PDT
Investigating - We are currently investigating an a refresh issue within ML Insights for March 20. Cross sell, cross qualify offers, Field of Membership, and Benchmarking are all affected.
Mar 20, 05:43 PDT
Mar 20, 2023
Resolved - This incident has been resolved.
Mar 20, 12:25 PDT
Update - We are continuing to monitor for any further issues.
Mar 20, 12:25 PDT
Monitoring - A fix has been implemented and reports should be running as expected.
Mar 20, 10:40 PDT
Investigating - We are currently investigating an issue impacting reports that are being pulled and scheduled from DecisionLender 4.
Mar 20, 09:22 PDT
Resolved - This incident has been resolved.
Mar 20, 08:01 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 20, 07:10 PDT
Identified - The issue has been identified and a fix is being implemented.
Mar 20, 06:22 PDT
Investigating - We are receiving reports that users are unable to generate reports. We are currently investigating this issue.
Mar 20, 05:22 PDT
Resolved - This incident has been resolved.
Mar 20, 06:16 PDT
Update - We are continuing to monitor for any further issues.
Mar 20, 06:11 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 20, 06:10 PDT
Investigating - Decision Lender 3.5 Server Down -We are aware of the reported issue and are actively investigating a cause and next steps.
Mar 20, 06:02 PDT
Mar 19, 2023

No incidents reported.

Mar 18, 2023
Completed - The scheduled maintenance has been completed.
Mar 18, 22:46 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 21:02 PDT
Scheduled - We will be updating the DL4 reporting server at this time.
Mar 18, 16:07 PDT
Completed - The scheduled maintenance has been completed.
Mar 18, 22:46 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 21:02 PDT
Scheduled - We will be undergoing scheduled maintenance at this time
Mar 18, 16:06 PDT
Mar 17, 2023

No incidents reported.