This Statuspage provides the status of MeridianLink's products.
Customers may click "Subscribe to Updates" and select specific Product Components to receive email notifications for if there is a service disruption.
Resolved -
After failing over from our primary VPN router to our secondary VPN router we are seeing normal traffic and receiving reports of resolution from numerous clients. We have also worked individually with some clients to address issues specific to those institutions. We are setting this incident to resolved but if you experience any continuing issues with booking errors please reach out to Support so we can investigate your specific issue.
Mar 30, 18:58 PDT
Monitoring -
We have identified the issue. To resolve the issue we failed over from our primary VPN router to our secondary VPN router. A root cause is still to be determined. We are currently monitoring results but believe this issue to be resolved.
Mar 30, 16:50 PDT
Update -
Our Development and IT teams are continuing to research the issues with booking errors and system latency. We do not yet have a resolution or an eta but we will continue to research and provide frequent updates. We will get these issues resolved as quickly as we can.
Mar 30, 16:38 PDT
Investigating -
We are currently experiencing issues with booking errors and system latency. We are actively investigating. We will provide regular updates as we continue our investigation.
Mar 30, 16:14 PDT
Resolved -
This incident has been resolved.
Mar 29, 05:17 PDT
Monitoring -
A fix has been implemented, and service to TazWorks has been restored. We are monitoring to confirm full resolution of the issue.
Mar 29, 05:14 PDT
Identified -
We have identified the cause of this issue and are working toward a resolution.
Mar 29, 04:41 PDT
Investigating -
We are currently investigating an issue with the TazWorks website and will provide updates as soon as they are available.
Mar 29, 03:58 PDT
Resolved -
This incident has been resolved and DL4 is fully operational.
Mar 24, 15:06 PDT
Monitoring -
A fix has been implemented and we are monitoring the results; Users may be/may have been required to re-login to the application.
Mar 24, 14:41 PDT
Identified -
The issue has been identified and a fix is being implemented.
Mar 24, 14:25 PDT
Investigating -
We are investigating reports of latency impacting page navigation & assigning users in production.
Mar 24, 14:23 PDT
Resolved -
This incident has been resolved.
Mar 22, 08:19 PDT
Update -
Bluefin and Ezic are continuing to investigate their issue. For the latest status, please check https://status.bluefin.com/
Mar 21, 17:07 PDT
Update -
Bluefin and Ezic are continuing to investigate their issue.
Mar 21, 14:54 PDT
Update -
We are continuing to work on a fix for this issue.
Mar 21, 12:25 PDT
Identified -
Bluefin and Ezic are investigating reports of processing issues at Ezic affecting only a select group of merchants utilizing the Bluefin Gateway. Their team of engineers is working with Ezic to find a solution. They apologize for the inconvenience and they thank you for your patience.
Resolved -
This incident has been resolved.
Mar 21, 07:12 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 20, 15:12 PDT
Update -
We are continuing to investigate the delayed refresh for the affected dashboards.
Mar 20, 11:52 PDT
Investigating -
We are currently investigating an a refresh issue within ML Insights for March 20. Cross sell, cross qualify offers, Field of Membership, and Benchmarking are all affected.
Mar 20, 05:43 PDT
Resolved -
This incident has been resolved.
Mar 20, 06:16 PDT
Update -
We are continuing to monitor for any further issues.
Mar 20, 06:11 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 20, 06:10 PDT
Investigating -
Decision Lender 3.5 Server Down -We are aware of the reported issue and are actively investigating a cause and next steps.
Mar 20, 06:02 PDT