Data Connect and Partner Connect Service Outage
Identified - We are currently experiencing an outage with our Data Connect and Partner Connect service due to an issue affecting our source storage account. Our engineering team is actively working with Databricks to resolve this issue.

What's happening:
Data Connect and Partner Connect is temporarily unavailable

What's Affected:
Delta Share access to the following tables:
derogatory_summary
company_info
trade_summary
credit_report
public_record
cc_specific_loan_info
spouse
applicants_address_ssn
consumer_vehicle_processings

Workaround:
While we work to resolve the underlying storage account issue, you can continue your data refresh process by modifying your scripts to exclude the tables listed above. Your pipeline should complete successfully once these tables are removed from your pull requests.

We apologize for this disruption and appreciate your patience as we work to resolve this as quickly as possible. Please reach out via support if you have any questions or concerns.
Sep 23, 2026 - 12:27 PDT

About This Site

This Statuspage provides the status of MeridianLink's products.
Customers may click "Subscribe to Updates" and select specific Product Components to receive email notifications if there is a service disruption.

MeridianLink Consumer / MeridianLink Opening Operational
Consumer App Operational Status Operational
Consumer App Credit Reports Operational
Consumer App Fraud Prevention Vendors Operational
Consumer App Indirect Auto Integrations Operational
Consumer App Vehicle Valuation Operational
Consumer App Underwriting & Pricing Engine Operational
Consumer App - Other Partner Integrations Operational
Consumer App Core Integration Operational
Consumer App Documents Operational
Consumer App Reports Operational
MeridianLink Mortgage Operational
Mortgage App LOS Operational
Mortgage App EDocs Operational
Mortgage App Pricing Engine (PML) Operational
Mortgage App Integrations Operational
Mortgage App Reporting Operational
Mortgage App TPO Portal Operational
MeridianLink Mortgage Credit Link Operational
Mortgage Credit Link App Operational Status Operational
Mortgage Credit Link Credit Integrations Operational
Mortgage Credit Link Additional Product Integrations Operational
MeridianLink Collect Operational
Collect App Operational Status Operational
Collect App Internal Integrations Operational
Collect App External Integrations Operational
MeridianLink Portal Operational
Portal App Operational Status Operational
Portal App Credit Reports Operational
Portal App Fraud Prevention Vendors Operational
Portal App eSign Operational
Portal App Underwriting & Pricing Engine Operational
Portal App - Other Partner Integrations Operational
Portal App Core Integration Operational
Portal App Portal Manager Operational
Portal App SSO Operational
Portal App Documents Operational
MeridianLink DecisionLender Operational
DecisionLender4 App Operational Status Operational
DecisionLender4 Reporting DBS Operational
DecisionLender4 Partner Integrations Operational
DecisionLender3.5 App Operational Status Operational
DecisionLender3.5 Reporting DBS Operational
DecisionLender3.5 Partner Integrations Operational
MeridianLink Engage Operational
Engage App Operational Status Operational
MeridianLink Insight Operational
Insight Operational Status Operational
Data Refresh Operational
Insight for Mortgage Operational
Insight for Collect Operational
Insight for Share of Wallet Operational
Insight for Consumer and Opening Operational
Insight Lite Operational
TazWorks Operational
InstaScreen Operational Status Operational
InstaScreen Partner Integrations Operational
QuickApp Pro/QuickLease Pro Operational Status Operational
Trade House Data Searches Operational
MeridianLink Mortgage OpenClose/Optics/CAW Operational
OpenClose Operational
OpenClose Pricing Engine (PriceMyLoan) Operational
Mortgage Optics Operational
ConsumerAssist Web Operational
MeridianLink Mortgage Access Operational
Mortgage Access Operational
MeridianLink ACTion Operational
ACTion App Operational Status Operational
ACTion Reporting DBS Operational
ACTion Third Party integrations Operational
MeridianLink Access Operational
Access Operational Status Operational
Partner Integrations Operational
Data and Partner Connect Partial Outage
Data Connect Operational Status Partial Outage
Data Connect Refresh Status Operational
Partner Connect Operational Status Partial Outage
Partner Connect Data Refresh Operational
General Operational
Global Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Sep 23, 2026

Unresolved incident: Data Connect and Partner Connect Service Outage.

Sep 22, 2026

Partner Connect Data Refresh Delay
Resolved - This incident has been resolved.
Sep 22, 06:15 PDT
Identified - A data refresh delay affecting Partner Connect vendors has been identified. Our team has found the cause of the issue and subsequent pipelines are now running.

We apologize for any inconvenience this may cause.
Sep 21, 06:09 PDT

Sep 21, 2026

Engage Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 21, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 17:00 PDT
Scheduled - On September 21st, 2026 from 8pm to 2am EST, MeridianLink will be performing a planned SQL Server upgrade on Engage. During this window, the Engage platform, Home Banking API, and all PURLs will be unavailable.
Aug 26, 13:39 PDT
Partner Connect Partial Data Refresh Delay
Resolved - This incident has been resolved.
Sep 21, 06:04 PDT
Update - We are continuing to run subsequent pipelines. Unfortunately, this updated data will not be available until tomorrows refresh.

We will continue to post updates as the refresh is in progress.
Sep 18, 10:18 PDT
Identified - The issue is identified and we are running subsequent pipelines. Unfortunately, this updated data will not be available until tomorrows refresh.

We will continue to post updates as the refresh is in progress.
Sep 17, 13:11 PDT
Investigating - A data refresh delay affecting Partner Connect vendors has been identified. Our team is currently reviewing the cause of the delay. Affected tables are the following:
- Tables referencing Credit Report data
- Tables referencing comment fields (Internal Comments, Stipulation Comments, etc.)

We apologize for any inconvenience this may have caused. We will follow up with more information once available.
Sep 17, 05:56 PDT

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

Partner Connect Service Outage
Resolved - This incident has been resolved.
Sep 18, 10:22 PDT
Monitoring - Update:
The underlying storage account issue has been successfully resolved by our support team at Databricks who have been working with our engineering team. Partner Connect service is now fully operational and all affected tables are once again accessible.

What You Need to Do:
-You can resume your normal data refresh processes immediately
-If you had modified your scripts to exclude affected tables, you can restore them and rerun your pipelines

Affected Tables (Now Available):
derogatory_summary
company_info
trade_summary
credit_report
public_record
cc_specific_loan_info
spouse
applicants_address_ssn
consumer_vehicle_processings

Ongoing Monitoring:
Our engineering team will continue to actively monitor the system to ensure stability and detect any potential issues.

Support:
If you experience any issues when rerunning your pipelines, please reach out via support if you have any questions or concerns.

We apologize for this disruption and appreciate your patience as we work to resolve this as quickly as possible.
Sep 18, 10:16 PDT
Update - Our engineering team is working directly with Microsoft Azure and Databricks support to diagnose and remediate the storage account issue. We will prioritize this resolution and provide updates as we make progress.

We sincerely apologize for this disruption to your operations. If you have questions, concerns, or need assistance implementing the workaround, please contact our support team.
Sep 18, 09:09 PDT
Investigating - We are currently experiencing an outage with our Partner Connect service due to an issue affecting our source storage account. Our engineering team is actively working to resolve this issue.

What's happening:
Partner Connect is temporarily unavailable

What's Affected:
Delta Share access to the following tables:
derogatory_summary
company_info
trade_summary
credit_report
public_record
cc_specific_loan_info
spouse
applicants_address_ssn
consumer_vehicle_processings

Workaround:
While we work to resolve the underlying storage account issue, you can continue your data refresh process by modifying your scripts to exclude the tables listed above. Your pipeline should complete successfully once these tables are removed from your pull requests.

We apologize for this disruption and appreciate your patience as we work to resolve this as quickly as possible. Please reach out via support if you have any questions or concerns.
Sep 18, 06:40 PDT
Data Connect Service Outage
Resolved - This incident has been resolved.
Sep 18, 10:22 PDT
Monitoring - Update:
The underlying storage account issue has been successfully resolved by our support team at Databricks who have been working with our engineering team. Data Connect service is now fully operational and all affected tables are once again accessible.

What You Need to Do:
-You can resume your normal data refresh processes immediately
-If you had modified your scripts to exclude affected tables, you can restore them and rerun your pipelines

Affected Tables (Now Available):
da_derogatory_summary
da_company_info
da_trade_summary
da_credit_report
da_public_record
da_cc_specific_loan_info
da_spouse
da_applicants_address_ssn
da_consumer_vehicle_processings

Ongoing Monitoring:
Our engineering team will continue to actively monitor the system to ensure stability and detect any potential issues.

Support:
If you experience any issues when rerunning your pipelines, please reach out via support if you have any questions or concerns.

We apologize for this disruption and appreciate your patience as we work to resolve this as quickly as possible.
Sep 18, 10:15 PDT
Update - Our engineering team is working directly with Microsoft Azure and Databricks support to diagnose and remediate the storage account issue. We will prioritize this resolution and provide updates as we make progress.

We sincerely apologize for this disruption to your operations. If you have questions, concerns, or need assistance implementing the workaround, please contact our support team.
Sep 18, 09:09 PDT
Investigating - We are currently experiencing an outage with our Data Connect service due to an issue affecting our source storage account. Our engineering team is actively working to resolve this issue.

What's happening:
Data Connect is temporarily unavailable

What's Affected:
Delta Share access to the following tables:
da_derogatory_summary
da_company_info
da_trade_summary
da_credit_report
da_public_record
da_cc_specific_loan_info
da_spouse
da_applicants_address_ssn
da_consumer_vehicle_processings

Workaround:
While we work to resolve the underlying storage account issue, you can continue your data refresh process by modifying your scripts to exclude the tables listed above. Your pipeline should complete successfully once these tables are removed from your pull requests.

We apologize for this disruption and appreciate your patience as we work to resolve this as quickly as possible. Please reach out via support if you have any questions or concerns.
Sep 18, 05:47 PDT
Meridianlink Consumer - Error on locked applications
Resolved - This incident has been resolved.
Sep 18, 06:37 PDT
Update - Our developers have identified the issue and are working on a fix, which we expect to deploy tonight. In the meantime, please continue using the workaround provided.
Sep 17, 08:32 PDT
Update - We have identified the cause of the issue impacting Meridianlink Consumer: locked applications.

Our teams are working on a resolution and taking steps to restore normal operation.

We will continue to share updates as progress.
Sep 17, 08:06 PDT
Identified - We have identified the cause of the issue impacting Meridianlink Consumer: locked applications.

Our teams are working on a resolution and taking steps to restore normal operation. The current workaround If you hit the funding page, you'll need to exit the application. From there, select "Recent" — it will bring you back to the same application, allowing you to get around the issue.

We will continue to share updates as progress.
Sep 17, 07:03 PDT
ML Consumer/Opening - EPL and Dedicated Environment Security Maintenance
Completed - The scheduled maintenance has been completed.
Sep 18, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 19:01 PDT
Scheduled - We will be performing system maintenance on EPL and Dedicated production environments - after business hours. This is to install the MS security patch for the current month.

This maintenance is scheduled to begin at 7 pm (PT) for east coast environments. For other environments we will proceed with the update after COB for that timezone. During this time, each environment will be down for approximately 30-40 minutes.
Sep 14, 08:43 PDT

Sep 17, 2026

ML Consumer/Opening - Shared Production Environment Maintenance to resolve locked app issue
Completed - The scheduled maintenance has been completed.
Sep 17, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 19:00 PDT
Scheduled - We will be performing system maintenance to resolve known issues on all shared production server environments - after business hours. This update is to maintain server stability and/or to resolve known issues causing disruption to normal workflows.

We will be fixing the locked app issue that was mentioned in other incident reports. Also we will be addressing a new app creation issue for organization level users in Classic that was reported.

This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Sep 17, 13:41 PDT
MeridianLink Insight for Mortgage Data Refresh Delay
Resolved - Insight Mortgage data source data is now refreshed, please reach out if there are any issues!
Sep 17, 13:08 PDT
Identified - Our team is actively investigating the cause of a data refresh delay affecting the Insight Mortgage data source. They have estimated that this will be resolved in approximately 2 hours and 30 minutes.

We sincerely apologize for the inconvenience this may cause and appreciate your patience as we work to restore normal processing.
Sep 17, 09:48 PDT

Sep 16, 2026

ML Consumer/Opening - Shared Production Environment Maintenance
Completed - The scheduled maintenance has been completed.
Sep 16, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 19:00 PDT
Scheduled - We will be performing system maintenance on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Sep 14, 08:44 PDT
Salesforce Latency
Resolved - This incident has been resolved.
Sep 16, 06:55 PDT
Identified - We have identified the cause of the issue impacting our Resources Center (Client Portal) and confirmed it is related to a third‑party vendor dependency.

Our vendor partner is actively working on a resolution, and we are closely coordinating with them to support progress and minimize impact. This issue is impacting both Chat and Salesforce cases. We are currently experiencing latency and intermittent errors.

We will continue to share updates as we receive additional information.
Sep 16, 06:02 PDT

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

Data Connect - Data Refresh Delay
Resolved - We can confirm that the Data Connect outage that was affecting your data pulls is now resolved. Our engineering and infrastructure teams worked with Databricks to identify and fix the underlying problem.

What You Need to Do:
Please rerun your pipelines this morning to pull in any data that was missed during the outage from yesterday and today.

If you run into any issues or have questions, please contact us through our Meridianlink Support Portal.

We apologize for the disruption and appreciate your patience as we worked towards a resolution.
Sep 10, 07:20 PDT
Update - Current Situation:
We've identified the root cause of the Data Connect service issue.

What's Affected:
Delta Share access to the following tables:
da_derogatory_summary
da_company_info
da_trade_summary
da_credit_report
da_public_record
da_cc_specific_loan_info
da_spouse
da_applicants_address_ssn
da_consumer_vehicle_processings

Data Refresh Status:
All data has been fully refreshed and is current.

Workaround:
While we work to resolve the underlying storage account issue, you can continue your data refresh process by modifying your scripts to exclude the tables listed above. Your pipeline should complete successfully once these tables are removed from your pull requests.

Resolution:
Our engineering team is actively coordinating with our internal infrastructure teams to resolve the storage account configuration issue. We will provide updates as progress is made and will notify you immediately once full access is restored.

We apologize for this disruption and appreciate your patience and flexibility.
Sep 9, 13:19 PDT
Update - We have now also identified an issue where the materialized views for certain tables are causing the pipeline to fail for all clients. We are investigating the cause of this issue and will follow up once we have more information.
Sep 9, 08:48 PDT
Identified - We experienced a delay in today's Data Connect refresh. Affected pipelines are rerunning and should complete within approximately 3 hours.

Clients on our earlier run times can rerun their pipelines now for data.

We will provide an update as soon as possible. We sincerely apologize for the inconvenience this may cause.
Sep 9, 06:35 PDT

Sep 9, 2026

Meridianlink Insight Consumer and Opening- Data Refresh Delay
Resolved - Insight Consumer and Opening data source data is now refreshed, please reach out if there are any issues!
Sep 9, 14:30 PDT
Investigating - Our team is actively investigating the cause of a data refresh delay affecting the Insight Consumer and Opening data source.

We sincerely apologize for the inconvenience this may cause and appreciate your patience as we work to restore normal processing.
Sep 9, 12:11 PDT
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