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This Statuspage provides the status of MeridianLink's products.
Customers may click "Subscribe to Updates" and select specific Product Components to receive email notifications if there is a service disruption.

MeridianLink Consumer / MeridianLink Opening Operational
Consumer App Operational Status Operational
Consumer App Credit Reports Operational
Consumer App Fraud Prevention Vendors Operational
Consumer App Indirect Auto Integrations Operational
Consumer App Vehicle Valuation Operational
Consumer App Underwriting & Pricing Engine Operational
Consumer App - Other Partner Integrations Operational
Consumer App Core Integration Operational
Consumer App Documents Operational
Consumer App Reports Operational
MeridianLink Mortgage Operational
Mortgage App LOS Operational
Mortgage App EDocs Operational
Mortgage App Pricing Engine (PML) Operational
Mortgage App Integrations Operational
Mortgage App Reporting Operational
Mortgage App TPO Portal Operational
MeridianLink Mortgage Credit Link Operational
Mortgage Credit Link App Operational Status Operational
Mortgage Credit Link Credit Integrations Operational
Mortgage Credit Link Additional Product Integrations Operational
MeridianLink Collect Operational
Collect App Operational Status Operational
Collect App Internal Integrations Operational
Collect App External Integrations Operational
MeridianLink Portal Operational
Portal App Operational Status Operational
Portal App Credit Reports Operational
Portal App Fraud Prevention Vendors Operational
Portal App eSign Operational
Portal App Underwriting & Pricing Engine Operational
Portal App - Other Partner Integrations Operational
Portal App Core Integration Operational
Portal App Portal Manager Operational
Portal App SSO Operational
Portal App Documents Operational
MeridianLink DecisionLender Operational
DecisionLender4 App Operational Status Operational
DecisionLender4 Reporting DBS Operational
DecisionLender4 Partner Integrations Operational
DecisionLender3.5 App Operational Status Operational
DecisionLender3.5 Reporting DBS Operational
DecisionLender3.5 Partner Integrations Operational
MeridianLink Engage Operational
Engage App Operational Status Operational
MeridianLink Insight Operational
Insight Operational Status Operational
Data Refresh Operational
Insight for Mortgage Operational
Insight for Collect Operational
Insight for Share of Wallet Operational
Insight for Consumer and Opening Operational
Insight Lite Operational
TazWorks Operational
InstaScreen Operational Status Operational
InstaScreen Partner Integrations Operational
QuickApp Pro/QuickLease Pro Operational Status Operational
Trade House Data Searches Operational
MeridianLink Mortgage OpenClose/Optics/CAW Operational
OpenClose Operational
OpenClose Pricing Engine (PriceMyLoan) Operational
Mortgage Optics Operational
ConsumerAssist Web Operational
MeridianLink Mortgage Access Operational
Mortgage Access Operational
MeridianLink ACTion Operational
ACTion App Operational Status Operational
ACTion Reporting DBS Operational
ACTion Third Party integrations Operational
MeridianLink Access Operational
Access Operational Status Operational
Partner Integrations Operational
Data and Partner Connect Operational
Data Connect Operational Status Operational
Data Connect Refresh Status Operational
Partner Connect Operational Status Operational
Partner Connect Data Refresh Operational
General Operational
Global Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 17, 2026

No incidents reported today.

Oct 16, 2026

Data Connect – Data Read Failures on 37 Tables
Resolved - This issue is resolved. All affected tables have been repartitioned with the correct configuration, and data pulls are working normally again.

What you need to do: Re-run your ingestion jobs to catch up on data since October 15.

We apologize that this took longer to fix than we first estimated, and for the disruption to your data pipelines.

If you still see errors on any of these tables, please contact Support and include the table name and the error message.
Oct 16, 14:06 PDT
Update - Repartitioning the affected tables is taking longer than expected. The work is still in progress with our engineers. We’ll post another update by then, or sooner if anything changes.

Until the fix is finished, data reads on the affected tables will keep failing. Please hold off on re-running ingestion for these tables until we confirm the fix is complete. We’re sorry for the extended disruption.
Oct 16, 10:36 PDT
Identified - We’ve found the root cause of todays incident. Our partition scheme was updated for a few tables which prevented successful connection when attempting to refresh your data. That’s why the service returned invalid responses when those tables were read.

We’re now repartitioning the affected tables with the correct configuration. We expect the fix to be finished in about 2 hours.

You don’t need to do anything for now. Once the fix is in place, please re-run your process. We’ll post another update when the work is done.
Oct 16, 08:05 PDT
Investigating - We’re looking into an issue where queries against 37 Data Connect tables fail with this error:
"DS_INVALID_RESPONSE_FROM_DS_SERVER: The http response returned invalid json"

Impact:
-Data reads on the 37 tables listed below fail. Schema and metadata queries (for example, information_schema) still work.
-All other tables in the share are working normally.
-These tables were last ingested successfully on October 15, 2026. Data from that load and earlier is unaffected, but no new data can be pulled from these tables until this is fixed.

Our engineering team is investigating at this time and we will follow up once this issue is resolved. We’re sorry for the disruption this may cause to your downstream processes.
Oct 16, 05:43 PDT

Oct 15, 2026

TazWorks - Degraded Performance: Loading Delays in Instascreen
Resolved - This incident has been resolved.
Oct 15, 11:29 PDT
Investigating - We are currently investigating reports of slow page loading and delays in Instascreen, including Manage Client Users and other affected areas. Some users may see spinning or loading indicators when accessing these pages.

Our team is actively working on the issue. We will post updates here as we learn more.
Oct 15, 07:38 PDT

Oct 14, 2026

ML Consumer/Opening - Shared Production Environment Maintenance
Completed - The scheduled maintenance has been completed.
Oct 14, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 19:00 PDT
Scheduled - We will be performing system maintenance on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Oct 14, 15:57 PDT

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

ML Consumer/Opening - CS Environment Off Schedule Maintenance to address an Issue
Completed - The scheduled maintenance has been completed.
Oct 7, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 20:00 PDT
Scheduled - Off Schedule Release – Tonight, October 7
We'll be deploying an out-of-band release to production tonight at 8:00 PM PT to address issues that need resolution before our next scheduled release.
We'll post an update here once the deployment is complete. Thanks for your flexibility this evening.
Oct 7, 15:59 PDT

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

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