MeridianLink Statuspage
All Systems Operational

About This Site

This Statuspage provides the status of MeridianLink's products.
Customers may click "Subscribe to Updates" and select specific Product Components to receive email notifications for if there is a service disruption.

MeridianLink Consumer / MeridianLink Opening ? Operational
Consumer App Operational Status Operational
Consumer App Credit Reports Operational
Consumer App Fraud Prevention Vendors Operational
Consumer App Indirect Auto Integrations Operational
Consumer App Vehicle Valuation Operational
Consumer App Underwriting & Pricing Engine Operational
Consumer App - Other Partner Integrations Operational
Consumer App Core Integration Operational
Consumer App Documents Operational
Consumer App Reports Operational
MeridianLink Mortgage Operational
Mortgage App LOS Operational
Mortgage App EDocs Operational
Mortgage App Pricing Engine (PML) Operational
Mortgage App Integrations Operational
Mortgage App Reporting ? Operational
Mortgage App TPO Portal Operational
MeridianLink Mortgage Credit Link Operational
Mortgage Credit Link App Operational Status Operational
Mortgage Credit Link Credit Integrations Operational
Mortgage Credit Link Additional Product Integrations Operational
MeridianLink Collect Operational
Collect App Operational Status Operational
Collect App Internal Integrations ? Operational
Collect App External Integrations ? Operational
MeridianLink Portal Operational
Portal App Operational Status Operational
Portal App Credit Reports Operational
Portal App Fraud Prevention Vendors Operational
Portal App eSign Operational
Portal App Underwriting & Pricing Engine Operational
Portal App - Other Partner Integrations Operational
Portal App Core Integration Operational
Portal App Portal Manager Operational
Portal App SSO Operational
Portal App Documents Operational
MeridianLink DecisionLender Operational
DecisionLender4 App Operational Status Operational
DecisionLender4 Reporting DBS Operational
DecisionLender4 Partner Integrations Operational
DecisionLender3.5 App Operational Status Operational
DecisionLender3.5 Reporting DBS Operational
DecisionLender3.5 Partner Integrations Operational
MeridianLink Engage Operational
Engage App Operational Status Operational
MeridianLink Insight Operational
Insight Operational Status Operational
Data Refresh Operational
TazWorks Operational
InstaScreen Operational Status Operational
InstaScreen Partner Integrations Operational
QuickApp Pro/QuickLease Pro Operational Status Operational
Trade House Data Searches Operational
MeridianLink Business Operational
Atlas Platform Operational
Credit Card Application Operational
Business Lending Application ? Operational
Offer and Closing Operational
Cloudflare Cloudflare Workers Operational
Cloudflare CDN/Cache Operational
MeridianLink Mortgage OpenClose/Optics/CAW Operational
OpenClose Operational
OpenClose Pricing Engine (DecisionAssist) Operational
Mortgage Optics Operational
ConsumerAssist Web Operational
MeridianLink Mortgage Access Operational
Mortgage Access Operational
General Operational
Global Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We will be performing system maintenance on EPL and Dedicated production environments - after business hours. This is to install the MS security patch for the current month.

This maintenance is scheduled to begin at 7 pm (PT) for east coast environments. For other environments we will proceed with the update after COB for that timezone. During this time, each environment will be down for approximately 30-40 minutes.

Posted on Jul 08, 2024 - 09:08 PDT
Past Incidents
Jul 14, 2024

No incidents reported today.

Jul 13, 2024

No incidents reported.

Jul 12, 2024
Resolved - This incident has been resolved.
Jul 12, 13:05 PDT
Identified - Development will be deploying the fix tonight. Please refer to the Scheduled Maintenance section of the Statuspage for a post on timeline by server.
Jul 11, 16:05 PDT
Investigating - We have received reports from users that they are receiving an error when attempting to generate account numbers via JXChange.
We are currently investigating the issue.

Jul 11, 07:22 PDT
Resolved - This incident has been resolved.
Jul 12, 12:22 PDT
Investigating - We are investigating a delay in the data refresh for July 12, 2024.
Jul 12, 06:46 PDT
Jul 11, 2024
Completed - The scheduled maintenance has been completed.
Jul 11, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 19:00 PDT
Scheduled - We will be performing system maintenance to resolve known issues on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Jul 11, 10:30 PDT
Jul 10, 2024
Completed - The scheduled maintenance has been completed.
Jul 10, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 19:00 PDT
Scheduled - We will be performing system maintenance on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Jul 8, 09:06 PDT
Jul 9, 2024

No incidents reported.

Jul 8, 2024
Resolved - This incident has been resolved.
Jul 8, 10:23 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 2, 16:24 PDT
Investigating - Users are reporting an HTTE ERROR 406 issue when accessing their Production environment.
Please open a case with Support to have the impacted IP addresses unblocked.
Our technical team is currently investigating this issue.

Jul 2, 11:29 PDT
Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.

Jul 5, 2024

No incidents reported.

Jul 4, 2024

No incidents reported.

Jul 3, 2024
Resolved - This incident has been resolved.
Jul 3, 08:08 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 2, 15:44 PDT
Investigating - We are currently investigating this issue.
Jul 2, 13:57 PDT
Jul 2, 2024
Resolved - This incident has been resolved.
Jul 2, 11:47 PDT
Monitoring - Monitoring Fix to the QuickApp Pro/QuickLease Pro Latency Issues
Jul 2, 08:10 PDT
Investigating - We are currently investigating the issue.
Jun 28, 09:07 PDT
Jul 1, 2024
Resolved - This incident has been resolved.
Jul 1, 14:54 PDT
Investigating - We are currently investigating this issue.
Jul 1, 13:49 PDT
Jun 30, 2024
Completed - The scheduled maintenance has been completed.
Jun 30, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 21:00 PDT
Scheduled - OpenClose’s ODR vendor will be performing maintenance on the ODR - Optical Document Recognition system during the following times in the coming days:

Production: Sunday 30th June 2024 between (12:00 AM - 4:00 AM) EST

The unavailability of this feature is expected during this window. Packages submitted during this time will not be processed.

While we do not anticipate any complications, with any maintenance event there exists a certain amount of risk. OpenClose is committed to providing the highest possible level of service; therefore, we strive to increase customer satisfaction and productivity through our proactive approach to customer notification.

Jun 26, 22:23 PDT