This Statuspage provides the status of MeridianLink's products.
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We will be performing system maintenance on EPL and Dedicated production environments - after business hours. This is to install the MS security patch for the current month.
This maintenance is scheduled to begin at 7 pm (PT) for east coast environments. For other environments we will proceed with the update after COB for that timezone. During this time, each environment will be down for approximately 30-40 minutes. Posted on
Apr 13, 2026 - 08:44 PDT
Resolved -
This incident has been resolved.
Apr 17, 09:54 PDT
Identified -
The Compliance Eagle credentials issue has been identified, and we are validating our solution. We will provide another update as soon as we have additional information.
Apr 10, 03:18 PDT
Update -
We are still investigating this issue and will provide an update as soon as we hear from our internal teams.
Apr 9, 16:07 PDT
Update -
We are still investigating this issue and will provide an update as soon as we hear from our internal teams.
Apr 9, 15:16 PDT
Investigating -
Dear Valued clients,
We have several clients reporting for ComplianceEagle where an authorization error is occurring.
This is inconsistent as some credentials will work for the automated request while some will work for manual request and some will not work at all. Our internal teams are investigating this issue. We will provide another update in 30 minutes.
Completed -
The scheduled maintenance has been completed.
Apr 16, 23:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 19:00 PDT
Scheduled -
We will be performing system maintenance to resolve known issues on all shared production server environments - after business hours. This is an urgent update to maintain server stability and/or to resolve known issues causing disruption to normal workflows.
This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Apr 16, 16:37 PDT
Resolved -
This has been resolved.
Apr 16, 10:30 PDT
Investigating -
The PriceMyLoan team is experiencing an issue with the PCB (Plains Commerce Bank) Wholesale rate sheet and has not yet been able to load those rates into PML. The team is working to resolve the issue.
Apr 16, 09:01 PDT
Resolved -
This incident has been resolved.
Apr 16, 05:51 PDT
Identified -
Our team has identified the root cause of this morning’s data refresh delay affecting the Insight Consumer and Opening data source. We are actively deploying a fix and expect data refreshes to complete by 2:00 PM EST.
We sincerely apologize for the inconvenience this may cause and appreciate your patience as we work to restore normal processing.
Apr 16, 04:12 PDT
Completed -
The scheduled maintenance has been completed.
Apr 15, 23:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 19:00 PDT
Scheduled -
We will be performing system maintenance on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Apr 13, 08:43 PDT
Completed -
The scheduled maintenance has been completed.
Apr 8, 23:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 19:00 PDT
Scheduled -
We will be performing system maintenance to resolve known issues on all shared production server environments - after business hours. This is an urgent update to maintain server stability and/or to resolve known issues causing disruption to normal workflows.
This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Apr 8, 08:32 PDT
Resolved -
This has been resolved.
Apr 6, 09:30 PDT
Investigating -
Due to FHLMC (Freddie Mac) updating their rate sheet structure, PriceMyLoan is delayed in updating FHLMC rates this morning. As soon as rates have been updated, we will let you know.
Apr 6, 07:24 PDT