This Statuspage provides the status of MeridianLink's products.
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We will be performing system maintenance on EPL and Dedicated production environments - after business hours. This is to install the MS security patch for the current month.
This maintenance is scheduled to begin at 7 pm (PT) for east coast environments. For other environments we will proceed with the update after COB for that timezone. During this time, each environment will be down for approximately 30-40 minutes. Posted on
Sep 30, 2024 - 09:25 PDT
Resolved -
This incident has been resolved.
Oct 7, 08:45 PDT
Identified -
The issue has been identified and a fix is being implemented.
Oct 7, 07:00 PDT
Investigating -
The OpenClose pricing engine, DecisionAssist, is experiencing a technical issue this morning. This impacts pricing in OpenClose LOS and Mortgage Access POS for OpenClose clients. The MeridianLink IT team is currently investigating the issue.
Oct 7, 06:32 PDT
Resolved -
This incident has been resolved.
Oct 3, 14:31 PDT
Monitoring -
The latency appeared to be diminished at around 10:30 AM PT without any code deployment. For now, things have resumed normal performance. We continue to monitor for any issues further.
Oct 3, 12:04 PDT
Investigating -
We have received reports of latency in the Demo environment. We are currently investigating this issue.
Oct 3, 08:27 PDT
Resolved -
This incident has been resolved.
Oct 3, 14:31 PDT
Monitoring -
The latency appeared to be diminished at around 10:30 AM PT without any code deployment. For now, things have resumed normal performance. We continue to monitor for any issues further.
Oct 3, 12:04 PDT
Investigating -
We have received reports from users of latency and receiving an "upstream connect error" when attempting to access ML Consumer/Opening. We are currently investigating this issue.
Oct 3, 07:44 PDT
Resolved -
This incident has been resolved.
Oct 3, 08:04 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Oct 3, 07:12 PDT
Investigating -
DecisionAssist experienced an issue with our VPN earlier today, causing a delay in posting rates. Today's rates are currently being posted, but, they will be delayed today by about 30 minutes. We appreciate your patience.
Oct 3, 07:11 PDT
Completed -
The scheduled maintenance has been completed.
Oct 2, 23:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 19:00 PDT
Scheduled -
We will be performing system maintenance on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Sep 30, 09:24 PDT