This Statuspage provides the status of MeridianLink's products.
Customers may click "Subscribe to Updates" and select specific Product Components to receive email notifications if there is a service disruption.
We will be performing system maintenance on EPL and Dedicated production environments - after business hours. This is to install the MS security patch for the current month.
This maintenance is scheduled to begin at 7 pm (PT) for east coast environments. For other environments we will proceed with the update after COB for that timezone. During this time, each environment will be down for approximately 30-40 minutes. Posted on
Jul 08, 2026 - 14:36 PDT
Update -
We are continuing to monitor for any further issues.
Jul 14, 12:20 PDT
Monitoring -
LexisNexis has reported resolving the issue. DocuSign is continuing to monitor.
Jul 14, 12:20 PDT
Identified -
Some clients are reporting issues with DocuSign's LexisNexis Authentication service. DocuSign has acknowledged an issue on LexisNexis' end with that vendor acknowledgement as well.
Resolved -
The refresh is now available, clients may notice multiple extraction run dates for 7/9-710.
We apologize for the inconvenience this caused to your daily processes today.
Please reach out via support if you run into any issues.
Jul 10, 16:31 PDT
Identified -
Our team has identified the cause of the refresh delay and are working on pushing a code change to mitigate this issue.
We will continue updating once you are able to rerun your process.
Jul 10, 13:50 PDT
Investigating -
Impact: Data Connect morning refresh is currently still processing for clients on both pull times. This may impact downstream processes.
What's happening: The scheduled morning refresh for Data Connect is taking longer than expected and is still in progress for clients across both pull time windows. Our team is actively monitoring the pipeline and working to resolve this as quickly as possible.
What we're doing: - Continuously monitoring the refresh pipeline - Investigating the root cause of the delay - Working to complete processing so clients can rerun their processes
What you need to do: Please hold off on rerunning your processes until we notify you that the refresh has completed. We will provide an update as soon as clients are able to proceed.
We sincerely apologize for this delay and any inconvenience it may cause to your downstream processes. We're committed to resolving this quickly and will provide a full update shortly.
Jul 10, 06:35 PDT
Completed -
The scheduled maintenance has been completed.
Jul 8, 23:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 19:00 PDT
Scheduled -
We will be performing system maintenance on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Jul 8, 14:35 PDT
Resolved -
Missing column is now available, tomorrows refresh will bring in missing data.
We apologize for the inconvenience caused! Please reach out via support for any issues.
Jul 8, 15:31 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 8, 11:47 PDT
Investigating -
The CREDIT_CARD_BOOKING_DATE_UTC column is currently unavailable in the DA_CC_SPECIFIC_LOAN_INFO table. This may affect downstream processes and reports. Our team is investigating and will restore access as quickly as possible.
Jul 8, 08:39 PDT
Completed -
The scheduled maintenance has been completed.
Jul 7, 17:00 PDT
Verifying -
Verification is currently underway for the maintenance items.
Jul 7, 15:59 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 10:00 PDT
Scheduled -
We're implementing backend security updates to continue enhancing platform stability. This requires a brief service interruption.
Please plan your pipeline runs before 1:00 PM EST or after 8:00 PM EST. We appreciate your patience as we work to keep your data secure.
Jun 29, 14:29 PDT