This Statuspage provides the status of MeridianLink's products.
Customers may click "Subscribe to Updates" and select specific Product Components to receive email notifications if there is a service disruption.
On September 21st, 2026 from 8pm to 2am EST, MeridianLink will be performing a planned SQL Server upgrade on Engage. During this window, the Engage platform, Home Banking API, and all PURLs will be unavailable. Posted on
Aug 26, 2026 - 13:39 PDT
Resolved -
This incident has been resolved.
Aug 29, 09:45 PDT
Monitoring -
The errors appear to have been resolved. Please try ordering credit again.
Aug 28, 17:11 PDT
Update -
Experian is currently investigating reports of credit pull issues.
We will provide updates as additional information becomes available.
Aug 28, 17:01 PDT
Investigating -
Clients are report issues when pulling Experian Credit. You may see a 'System Unavailable' message in the credit report when attempting to view.
We are investigating this and will reach out to Experian as well.
Aug 28, 15:28 PDT
Completed -
The scheduled maintenance has been completed.
Aug 21, 02:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 19:00 PDT
Scheduled -
We will be performing system maintenance on EPL and Dedicated production environments - after business hours. This is to install the MS security patch for the current month and Quarterly Codebase update.
This maintenance is scheduled to begin at 7 pm (PT) for east coast environments. For other environments we will proceed with the update after COB for that timezone. During this time, each environment will be down for approximately 30-40 minutes.
Aug 11, 16:56 PDT
Resolved -
Partner Connect data is now refreshed, please reach out if there are any issues!
Aug 20, 08:36 PDT
Identified -
A data refresh delay affecting Partner Connect vendors has been identified. Our team has found the cause of the issue and subsequent pipelines are now running.
We apologize for any inconvenience this may cause.
Aug 20, 05:57 PDT
Completed -
The scheduled maintenance has been completed.
Aug 19, 23:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 19:00 PDT
Scheduled -
We will be performing system maintenance on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Aug 19, 09:17 PDT