This Statuspage provides the status of MeridianLink's products.
Customers may click "Subscribe to Updates" and select specific Product Components to receive email notifications if there is a service disruption.
We will be performing system maintenance on EPL and Dedicated production environments - after business hours. This is to install the MS security patch for the current month.
This maintenance is scheduled to begin at 7 pm (PT) for east coast environments. For other environments we will proceed with the update after COB for that timezone. During this time, each environment will be down for approximately 30-40 minutes. Posted on
Dec 02, 2024 - 08:35 PST
Completed -
The scheduled maintenance has been completed.
Dec 5, 23:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 19:00 PST
Scheduled -
We will be performing system maintenance to resolve known issues on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Dec 5, 09:06 PST
Completed -
The scheduled maintenance has been completed.
Dec 2, 23:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 19:00 PST
Scheduled -
We will be performing system maintenance on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Dec 2, 08:35 PST
Resolved -
This incident has been resolved.
Nov 25, 12:30 PST
Monitoring -
Our Knowledge Base platform provider has stated that a fix was implemented, and they are monitoring the results.
Nov 25, 10:03 PST
Investigating -
Our Knowledge Base platform provider has reported they are experiencing degraded performance and extreme slowness on the site. We apologize for any inconvenience this may cause, and we will provide updates as soon as they become available.
Nov 25, 09:46 PST
Resolved -
There is a Microsoft outage affecting Outlook which impacted us downloading investor's ratesheets that were emailed to us, this is what caused the delay. The only workaround was for us to manually process ratesheets. We have completed this process.
Nov 25, 10:47 PST
Monitoring -
Today's rates have been uploaded and we are reviewing to ensure that all rates are uploaded and current.
Nov 25, 09:26 PST
Identified -
The DecisionAssist rates team is experiencing a delay in uploading this morning's rates. They are working as quickly as possible to complete the uploading of today's rates. As soon as they are completed, we will update you.
Nov 25, 08:23 PST