MeridianLink Statuspage

All Systems Operational

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This Statuspage provides the status of MeridianLink's products.
Customers may click "Subscribe to Updates" and select specific Product Components to receive email notifications if there is a service disruption.

MeridianLink Consumer / MeridianLink Opening Operational
Consumer App Operational Status Operational
Consumer App Credit Reports Operational
Consumer App Fraud Prevention Vendors Operational
Consumer App Indirect Auto Integrations Operational
Consumer App Vehicle Valuation Operational
Consumer App Underwriting & Pricing Engine Operational
Consumer App - Other Partner Integrations Operational
Consumer App Core Integration Operational
Consumer App Documents Operational
Consumer App Reports Operational
MeridianLink Mortgage Operational
Mortgage App LOS Operational
Mortgage App EDocs Operational
Mortgage App Pricing Engine (PML) Operational
Mortgage App Integrations Operational
Mortgage App Reporting Operational
Mortgage App TPO Portal Operational
MeridianLink Mortgage Credit Link Operational
Mortgage Credit Link App Operational Status Operational
Mortgage Credit Link Credit Integrations Operational
Mortgage Credit Link Additional Product Integrations Operational
MeridianLink Collect Operational
Collect App Operational Status Operational
Collect App Internal Integrations Operational
Collect App External Integrations Operational
MeridianLink Portal Operational
Portal App Operational Status Operational
Portal App Credit Reports Operational
Portal App Fraud Prevention Vendors Operational
Portal App eSign Operational
Portal App Underwriting & Pricing Engine Operational
Portal App - Other Partner Integrations Operational
Portal App Core Integration Operational
Portal App Portal Manager Operational
Portal App SSO Operational
Portal App Documents Operational
MeridianLink DecisionLender Operational
DecisionLender4 App Operational Status Operational
DecisionLender4 Reporting DBS Operational
DecisionLender4 Partner Integrations Operational
DecisionLender3.5 App Operational Status Operational
DecisionLender3.5 Reporting DBS Operational
DecisionLender3.5 Partner Integrations Operational
MeridianLink Engage Operational
Engage App Operational Status Operational
MeridianLink Insight Operational
Insight Operational Status Operational
Data Refresh Operational
Insight for Mortgage Operational
Insight for Collect Operational
Insight for Share of Wallet Operational
Insight for Consumer and Opening Operational
Insight Lite Operational
TazWorks Operational
InstaScreen Operational Status Operational
InstaScreen Partner Integrations Operational
QuickApp Pro/QuickLease Pro Operational Status Operational
Trade House Data Searches Operational
MeridianLink Mortgage OpenClose/Optics/CAW Operational
OpenClose Operational
OpenClose Pricing Engine (PriceMyLoan) Operational
Mortgage Optics Operational
ConsumerAssist Web Operational
MeridianLink Mortgage Access Operational
Mortgage Access Operational
MeridianLink ACTion Operational
ACTion App Operational Status Operational
ACTion Reporting DBS Operational
ACTion Third Party integrations Operational
MeridianLink Access Operational
Access Operational Status Operational
Partner Integrations Operational
Data and Partner Connect Operational
Data Connect Operational Status Operational
Data Connect Refresh Status Operational
Partner Connect Operational Status Operational
Partner Connect Data Refresh Operational
General Operational
Global Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

ML Consumer/Opening - EPL and Dedicated Environment Security Maintenance And Quarterly Release May 21, 2026 19:00 - May 22, 2026 02:00 PDT

We will be performing system maintenance on EPL and Dedicated production environments - after business hours. This is to install the MS security patch for the current month and the latest Quarterly release.

This maintenance is scheduled to begin at 7 pm (PT) for east coast environments. For other environments we will proceed with the update after COB for that timezone. During this time, each environment will be down for approximately 30-40 minutes.
Posted on May 05, 2026 - 16:17 PDT
May 8, 2026

No incidents reported today.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026
ML Consumer/Opening - Errors when sending documents via IMM
Resolved - This issue has been resolved, and all services are operating normally.

Thank you for your patience while our teams worked to address this issue. If you continue to experience any problems, please contact Support.
May 1, 10:27 PDT
Identified - We have identified the cause of the issue impacting the IMM RTS eSignature integration.

A fix for this issue will be deployed to all shared Production environments after business hours today.

We will continue to share updates as progress.
Apr 30, 10:39 PDT
Investigating - We are currently investigating reports of errors when sending documents via IMM.
We will provide updates as additional information becomes available.
Apr 30, 10:23 PDT
Apr 30, 2026
ML Consumer/Opening - Shared Production Environment Maintenance to resolve IMM docs issues
Completed - The scheduled maintenance has been completed.
Apr 30, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 19:00 PDT
Scheduled - We will be performing system maintenance to deploy a fix for a known issue where documents are not being transmitted to IMM RTS. This will be done on all shared production server environments - after business hours.

This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Apr 30, 11:37 PDT
Partner Connect- Data Refresh Delay
Resolved - The pipeline refresh has completed successfully, and all Partner Connect data is now fully up to date for affected partners.

Our team will continue monitoring the pipeline to ensure the next scheduled refresh runs as expected. At this time, no further issues are anticipated.

We appreciate your patience while we worked through this issue.
Apr 30, 18:07 PDT
Update - We have identified the cause and are rerunning subsequent pipelines. This is estimated to be completed in 4- 6 hours.

We apologize for the inconvenience caused to your downstream processes.
Apr 30, 10:53 PDT
Update - We are continuing to work on a fix for this issue.
Apr 30, 09:53 PDT
Identified - A data refresh delay affecting Partner Connect vendors has been identified. Our team is investigating and working toward resolution.

We apologize for any inconvenience this may have caused.
Apr 30, 09:52 PDT
Apr 29, 2026
ML Consumer/Opening - Shared Production Environment Maintenance
Completed - The scheduled maintenance has been completed.
Apr 29, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 19:00 PDT
Scheduled - We will be performing system maintenance on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Apr 27, 15:09 PDT
Apr 28, 2026
ML Consumer/Opening - URGENT Dedicated Environment Maintenance to maintain RouteOne integration
Completed - The scheduled maintenance has been completed.
Apr 28, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 19:00 PDT
Scheduled - We will be performing system maintenance on Dedicated environments that use RouteOne due to RouteOne required changes. Maintenance will occur after business hours. This is an urgent update to maintain RouteOne connectivity and will only affect Dedicated environments using RouteOne.

This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. West coast environments will start at 9 pm (PT).

NOTE: Shared Production Environments will recieve this change tomorrow during the normally scheduled maintenance.
Apr 28, 10:04 PDT
TazWorks Insights Connectivity issue
Resolved - This incident has been resolved.
Apr 28, 08:09 PDT
Identified - The issue has been identified and a fix is being implemented.
Apr 27, 11:06 PDT
Investigating - We are currently investigating this issue.
Apr 27, 10:06 PDT
Apr 27, 2026
MCL - Tax Transcripts may not be downloading
Resolved - This incident has been resolved.
Apr 27, 13:19 PDT
Monitoring - We are observing some transcripts completing and waiting on the CRAs to confirm.
Apr 27, 10:52 PDT
Update - We are continuing to work on a fix for this issue.
Apr 27, 08:11 PDT
Identified - Dear Clients,
We are aware of the tax transcripts link not connecting to the IRS portal. We advise contacting your IRS rep to register the new Meridianlink IPs.
Apr 27, 07:17 PDT
Apr 26, 2026

No incidents reported.

Apr 25, 2026
Mortgage Credit Link (MCL) – Scheduled Infrastructure Improvements
Update - Scheduled maintenance has been completed.
Apr 25, 03:06 PDT
Completed - The scheduled maintenance has been completed.
Apr 25, 03:06 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 19:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 23, 09:56 PDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 23, 08:09 PDT
Scheduled - Mortgage Credit Link (MCL) will be undergoing scheduled infrastructure improvements. During this maintenance window, please note the following scope and impact:

--Impact is limited to Credit Reporting Agencies (CRAs) using Mortgage Credit Link (MCL), MeridianLink TazWorks, and MeridianLink CreditAPI only.

--MCL will be fully offline during the maintenance window, and all credit and verification requests will be unavailable until service is restored.

No other MeridianLink products or Consumer-facing applications are affected.
Apr 22, 14:28 PDT
Apr 24, 2026
ML Consumer/Opening - EPL and Dedicated Environment Security Maintenance
Completed - The scheduled maintenance has been completed.
Apr 24, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 19:00 PDT
Scheduled - We will be performing system maintenance on EPL and Dedicated production environments - after business hours. This is to install the MS security patch for the current month.

This maintenance is scheduled to begin at 7 pm (PT) for east coast environments. For other environments we will proceed with the update after COB for that timezone. During this time, each environment will be down for approximately 30-40 minutes.
Apr 13, 08:44 PDT
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