Applications Not Appearing in ACH Pending and ACH Batch Queues
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 20, 2026 - 14:44 PDT
Identified - The issue has been identified and a fix is being implemented.
Oct 20, 2026 - 13:54 PDT
Investigating - We are currently investigating an issue where applications are not appearing in the ACH Pending and ACH Batch queues.
Oct 20, 2026 - 13:08 PDT
Mortgage Access submissions to LOS are delayed
Investigating - MeridianLink is aware that in some cases loans created in Mortgage Access are not submitting immediately to Mortgage LOS or OpenClose LOS. This is impacting only some clients. If your loan is shown as "submitted" in Mortgage Access but you are not finding the loan in the LOS, please allow a few hours for the loan to appear. We are currently working on resolving this temporary issue.
Oct 20, 2026 - 13:23 PDT
Data Connect – Delayed Table Refreshes
Update - We’re still monitoring a refresh issue that could affect a number of Data Connect tables. Our team has identified the following 37 tables that were not refreshing as expected:

da_applicants_custom_questions
da_applicants_truncated
da_application_account_last_modified
da_application_individual_account
da_application_individual_account_custom_questions
da_bl_specific_loan_info
da_ml_property_info
da_pl_specific_loan_info
da_vl_specific_dealership_processing
da_vl_specific_loan_info
da_vl_specific_vehicle
da_company_current_address
da_company_mailing_address
da_current_address
da_current_employment
da_declarations
da_mailing_address
da_monthly_debt
da_monthly_income
da_other_income
da_previous_employment
da_funding
da_insurance_options
da_custom_questions
da_price_adjustments
da_transaction_entity
da_transaction_user_int
da_underwriting_info
da_spouse_current_address
da_spouse_current_employment
da_spouse_custom_questions
da_spouse_declarations
da_spouse_mailing_address
da_spouse_monthly_debt
da_spouse_monthly_income
da_spouse_other_income
da_spouse_previous_employment

Clients on the earlier extraction time who reported missing data from the list of tables above should now see refreshed data. This delay was caused by a pipeline failure that our team fixed this morning, after the scheduled delivery time. This group will have data available at the expected time going forward (12 AM PST/ 3 AM EST). All other clients would have received data in this mornings refresh for the tables above.


The following 5 tables are still not refreshed and are expected to be fixed by tomorrow’s refresh:

da_audit_summary
da_disbursements_check
da_disbursements_deposit
da_disbursements_fee
da_disbursements_loan


We apologize for the inconvenience and will post another update once the remaining tables are refreshed. If you run into any other issues, please submit a support ticket through our support portal.
Oct 20, 2026 - 09:23 PDT
Monitoring - While investigating, our team found additional Data Connect tables that were not refreshing as expected. The affected tables have now been fixed and will be refreshing normally going forward.

What you may notice:
For the affected tables, you may notice around 9 extractions, with missing data stored in the 2026-10-19 mid day extraction.

da_funding:
The missing data for da_funding will be filled in during tomorrow’s scheduled refresh.

Your daily processes will keep running normally. We’re monitoring the tables to make sure refreshes continue as expected, and we’ll post another update after tomorrow’s refresh finishes. Thank you for your patience.
Oct 19, 2026 - 13:51 PDT
Update - Our team is still investigating the refresh delay affecting Data Connect tables

Downstream reports that use these tables may still show older data until the issue is resolved.

We’ll post another update as soon as we have more information. Thank you for your patience.
Oct 19, 2026 - 09:09 PDT
Investigating - We are aware of reports from some clients that certain Data Connect tables are not refreshing as expected. The following tables are currently affected:

- da_funding
- da_application_individual_account
- da_applicants_custom_questions

This delay will not cause your daily processes to fail. However, any downstream reports that use these tables may not show the most recent data until the issue is resolved.

Our team is investigating the issue and will share an update with next steps as soon as more information is available. We apologize for any inconvenience and appreciate your patience.
Oct 19, 2026 - 06:03 PDT

About This Site

This Statuspage provides the status of MeridianLink's products.
Customers may click "Subscribe to Updates" and select specific Product Components to receive email notifications if there is a service disruption.

MeridianLink Consumer / MeridianLink Opening Operational
Consumer App Operational Status Operational
Consumer App Credit Reports Operational
Consumer App Fraud Prevention Vendors Operational
Consumer App Indirect Auto Integrations Operational
Consumer App Vehicle Valuation Operational
Consumer App Underwriting & Pricing Engine Operational
Consumer App - Other Partner Integrations Operational
Consumer App Core Integration Operational
Consumer App Documents Operational
Consumer App Reports Operational
MeridianLink Mortgage Operational
Mortgage App LOS Operational
Mortgage App EDocs Operational
Mortgage App Pricing Engine (PML) Operational
Mortgage App Integrations Operational
Mortgage App Reporting Operational
Mortgage App TPO Portal Operational
MeridianLink Mortgage Credit Link Operational
Mortgage Credit Link App Operational Status Operational
Mortgage Credit Link Credit Integrations Operational
Mortgage Credit Link Additional Product Integrations Operational
MeridianLink Collect Operational
Collect App Operational Status Operational
Collect App Internal Integrations Operational
Collect App External Integrations Operational
MeridianLink Portal Operational
Portal App Operational Status Operational
Portal App Credit Reports Operational
Portal App Fraud Prevention Vendors Operational
Portal App eSign Operational
Portal App Underwriting & Pricing Engine Operational
Portal App - Other Partner Integrations Operational
Portal App Core Integration Operational
Portal App Portal Manager Operational
Portal App SSO Operational
Portal App Documents Operational
MeridianLink DecisionLender Operational
DecisionLender4 App Operational Status Operational
DecisionLender4 Reporting DBS Operational
DecisionLender4 Partner Integrations Operational
DecisionLender3.5 App Operational Status Operational
DecisionLender3.5 Reporting DBS Operational
DecisionLender3.5 Partner Integrations Operational
MeridianLink Engage Operational
Engage App Operational Status Operational
MeridianLink Insight Operational
Insight Operational Status Operational
Data Refresh Operational
Insight for Mortgage Operational
Insight for Collect Operational
Insight for Share of Wallet Operational
Insight for Consumer and Opening Operational
Insight Lite Operational
TazWorks Operational
InstaScreen Operational Status Operational
InstaScreen Partner Integrations Operational
QuickApp Pro/QuickLease Pro Operational Status Operational
Trade House Data Searches Operational
MeridianLink Mortgage OpenClose/Optics/CAW Operational
OpenClose Operational
OpenClose Pricing Engine (PriceMyLoan) Operational
Mortgage Optics Operational
ConsumerAssist Web Operational
MeridianLink Mortgage Access Operational
Mortgage Access Operational
MeridianLink ACTion Operational
ACTion App Operational Status Operational
ACTion Reporting DBS Operational
ACTion Third Party integrations Operational
MeridianLink Access Operational
Access Operational Status Operational
Partner Integrations Operational
Data and Partner Connect Degraded Performance
Data Connect Operational Status Operational
Data Connect Refresh Status Degraded Performance
Partner Connect Operational Status Operational
Partner Connect Data Refresh Operational
General Operational
Global Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

ML Consumer/Opening - Shared Production Environment Maintenance to resolve known issues Oct 20, 2026 19:00-23:00 PDT

We will be performing system maintenance to resolve known issues on all shared production server environments - after business hours. This update is to maintain server stability and/or to resolve known issues causing disruption to normal workflows.

This maintenance will resolve the duplicate account creation issue that some clients have reported.

This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Posted on Oct 20, 2026 - 11:00 PDT

ML Consumer/Opening - EPL and Dedicated Environment Security Maintenance Oct 22, 2026 19:00 - Oct 23, 2026 02:00 PDT

We will be performing system maintenance on EPL and Dedicated production environments - after business hours. This is to install the MS security patch for the current month.

This maintenance is scheduled to begin at 7 pm (PT) for east coast environments. For other environments we will proceed with the update after COB for that timezone. During this time, each environment will be down for approximately 30-40 minutes.
Posted on Oct 20, 2026 - 11:01 PDT

Oct 20, 2026

Unresolved incidents: Mortgage Access submissions to LOS are delayed, Applications Not Appearing in ACH Pending and ACH Batch Queues, Data Connect – Delayed Table Refreshes.

Oct 19, 2026

PriceMyLoan FNMA Rates Delayed Today 10/19/2026
Resolved - The issue has been resolved, and all services are operating normally.

Thank you for your patience while our teams worked to address this issue. If you continue to experience any problems, please contact Support.
Oct 19, 09:10 PDT
Investigating - The pricing engine, PriceMyLoan, is experiencing errors when loading FNMA rates today resulting in a delay in loading today's FNMA rate sheets. The team is working to expedite this issue. Once rates have been updated, we will inform you.
Oct 19, 07:10 PDT

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

Data Connect – Data Read Failures on 37 Tables
Resolved - This issue is resolved. All affected tables have been repartitioned with the correct configuration, and data pulls are working normally again.

What you need to do: Re-run your ingestion jobs to catch up on data since October 15.

We apologize that this took longer to fix than we first estimated, and for the disruption to your data pipelines.

If you still see errors on any of these tables, please contact Support and include the table name and the error message.
Oct 16, 14:06 PDT
Update - Repartitioning the affected tables is taking longer than expected. The work is still in progress with our engineers. We’ll post another update by then, or sooner if anything changes.

Until the fix is finished, data reads on the affected tables will keep failing. Please hold off on re-running ingestion for these tables until we confirm the fix is complete. We’re sorry for the extended disruption.
Oct 16, 10:36 PDT
Identified - We’ve found the root cause of todays incident. Our partition scheme was updated for a few tables which prevented successful connection when attempting to refresh your data. That’s why the service returned invalid responses when those tables were read.

We’re now repartitioning the affected tables with the correct configuration. We expect the fix to be finished in about 2 hours.

You don’t need to do anything for now. Once the fix is in place, please re-run your process. We’ll post another update when the work is done.
Oct 16, 08:05 PDT
Investigating - We’re looking into an issue where queries against 37 Data Connect tables fail with this error:
"DS_INVALID_RESPONSE_FROM_DS_SERVER: The http response returned invalid json"

Impact:
-Data reads on the 37 tables listed below fail. Schema and metadata queries (for example, information_schema) still work.
-All other tables in the share are working normally.
-These tables were last ingested successfully on October 15, 2026. Data from that load and earlier is unaffected, but no new data can be pulled from these tables until this is fixed.

Our engineering team is investigating at this time and we will follow up once this issue is resolved. We’re sorry for the disruption this may cause to your downstream processes.
Oct 16, 05:43 PDT

Oct 15, 2026

TazWorks - Degraded Performance: Loading Delays in Instascreen
Resolved - This incident has been resolved.
Oct 15, 11:29 PDT
Investigating - We are currently investigating reports of slow page loading and delays in Instascreen, including Manage Client Users and other affected areas. Some users may see spinning or loading indicators when accessing these pages.

Our team is actively working on the issue. We will post updates here as we learn more.
Oct 15, 07:38 PDT

Oct 14, 2026

ML Consumer/Opening - Shared Production Environment Maintenance
Completed - The scheduled maintenance has been completed.
Oct 14, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 19:00 PDT
Scheduled - We will be performing system maintenance on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Oct 14, 15:57 PDT

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

ML Consumer/Opening - CS Environment Off Schedule Maintenance to address an Issue
Completed - The scheduled maintenance has been completed.
Oct 7, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 20:00 PDT
Scheduled - Off Schedule Release – Tonight, October 7
We'll be deploying an out-of-band release to production tonight at 8:00 PM PT to address issues that need resolution before our next scheduled release.
We'll post an update here once the deployment is complete. Thanks for your flexibility this evening.
Oct 7, 15:59 PDT

Oct 6, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage