This Statuspage provides the status of MeridianLink's products.
Customers may click "Subscribe to Updates" and select specific Product Components to receive email notifications if there is a service disruption.
Completed -
The scheduled maintenance has been completed.
May 22, 02:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 19:00 PDT
Scheduled -
We will be performing system maintenance on EPL and Dedicated production environments - after business hours. This is to install the MS security patch for the current month and the latest Quarterly release.
This maintenance is scheduled to begin at 7 pm (PT) for east coast environments. For other environments we will proceed with the update after COB for that timezone. During this time, each environment will be down for approximately 30-40 minutes.
May 5, 16:17 PDT
Resolved -
This issue was resolved with a hot fix the night of 5/20/26.
May 21, 09:43 PDT
Update -
Development is working on a fix for this issue. As soon as we have more information, we will update you here.
May 21, 03:08 PDT
Identified -
Following a system update released on May 19, users are encountering errors when attempting to create or save drafts in the Workflow Configuration tool. The error references HMDA-related data fields (e.g., sHmdaIncome) and prevents workflow changes from being saved.
Our engineering team is actively working on a targeted data correction that will update the affected workflow records to align with the new field types. This fix does not require a full software release and can be applied directly. No previously saved loan data is affected — this is limited to the workflow configuration tool.
As soon as we have more information, we will update you here.
May 20, 11:09 PDT
Resolved -
This has been resolved. Rates are now current for Plains Commerce Bank.
May 20, 11:33 PDT
Identified -
The PriceMyLoan team has advised that the loading of rates for today for Plains Commerce Bank has been delayed. As soon as today's rates have been loaded, we will update you here.
May 20, 10:53 PDT
Resolved -
This issue has been resolved and confirmed.
May 19, 07:35 PDT
Monitoring -
A fix has been implemented, and report generation is now functioning as expected. We are actively monitoring to ensure continued stability. We recommend submitting a new report to confirm successful processing.
May 19, 07:22 PDT
Identified -
IT have identified the issue and recovered the database. Reports that were previously requested may have encountered errors; however, the issue has been resolved. New report requests should now generate successfully.
May 19, 07:21 PDT
Investigating -
All reports requested today are currently stuck in a Queued (Runnable on batch) status and are not progressing to completion.
May 19, 07:13 PDT