MeridianLink Statuspage Status

MeridianLink Statuspage

All Systems Operational

About This Site

This Statuspage provides the status of MeridianLink's products.
Customers may click "Subscribe to Updates" and select specific Product Components to receive email notifications if there is a service disruption.

MeridianLink Consumer / MeridianLink Opening Operational

Consumer App Operational Status Operational

Consumer App Credit Reports Operational

Consumer App Fraud Prevention Vendors Operational

Consumer App Indirect Auto Integrations Operational

Consumer App Vehicle Valuation Operational

Consumer App Underwriting & Pricing Engine Operational

Consumer App - Other Partner Integrations Operational

Consumer App Core Integration Operational

Consumer App Documents Operational

Consumer App Reports Operational

MeridianLink Mortgage Operational

Mortgage App LOS Operational

Mortgage App EDocs Operational

Mortgage App Pricing Engine (PML) Operational

Mortgage App Integrations Operational

Mortgage App Reporting Operational

Mortgage App TPO Portal Operational

MeridianLink Mortgage Credit Link Operational

Mortgage Credit Link App Operational Status Operational

Mortgage Credit Link Credit Integrations Operational

Mortgage Credit Link Additional Product Integrations Operational

MeridianLink Collect Operational

Collect App Operational Status Operational

Collect App Internal Integrations Operational

Collect App External Integrations Operational

MeridianLink Portal Operational

Portal App Operational Status Operational

Portal App Credit Reports Operational

Portal App Fraud Prevention Vendors Operational

Portal App eSign Operational

Portal App Underwriting & Pricing Engine Operational

Portal App - Other Partner Integrations Operational

Portal App Core Integration Operational

Portal App Portal Manager Operational

Portal App SSO Operational

Portal App Documents Operational

MeridianLink DecisionLender Operational

DecisionLender4 App Operational Status Operational

DecisionLender4 Reporting DBS Operational

DecisionLender4 Partner Integrations Operational

DecisionLender3.5 App Operational Status Operational

DecisionLender3.5 Reporting DBS Operational

DecisionLender3.5 Partner Integrations Operational

MeridianLink Engage Operational

Engage App Operational Status Operational

MeridianLink Insight Operational

Insight Operational Status Operational

Data Refresh Operational

TazWorks Operational

InstaScreen Operational Status Operational

InstaScreen Partner Integrations Operational

QuickApp Pro/QuickLease Pro Operational Status Operational

Trade House Data Searches Operational

MeridianLink Business Operational

Atlas Platform Operational

Credit Card Application Operational

Business Lending Application Operational

Offer and Closing Operational

Cloudflare Cloudflare Workers Operational

Cloudflare CDN/Cache Operational

MeridianLink Mortgage OpenClose/Optics/CAW Operational

OpenClose Operational

OpenClose Pricing Engine (DecisionAssist) Operational

Mortgage Optics Operational

ConsumerAssist Web Operational

MeridianLink Mortgage Access Operational

Mortgage Access Operational

MeridianLink ACTion Operational

ACTion App Operational Status Operational

ACTion Reporting DBS Operational

ACTion Third Party integrations Operational

MeridianLink Access Operational

Access Operational Status Operational

Partner Integrations Operational

General Operational

Global Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 20, 2025

No incidents reported today.

Dec 19, 2025

ML Consumer/Opening - EPL and Dedicated Environment Security Maintenance

Completed - The scheduled maintenance has been completed.
Dec 19, 02:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 19:00 PST

Scheduled - We will be performing system maintenance on EPL and Dedicated production environments - after business hours. This is to install the MS security patch for the current month.

This maintenance is scheduled to begin at 7 pm (PT) for east coast environments. For other environments we will proceed with the update after COB for that timezone. During this time, each environment will be down for approximately 30-40 minutes.
Dec 4, 08:39 PST

Dec 18, 2025

Dec 17, 2025

MeridianLink - OpenClose DecisionAssist pricing engine issue

Resolved - Rates are now up to date and we consider this issue Resolved. If you experience further issues please open a Support Case. Thank you!
Dec 17, 12:24 PST

Update - The DecisionAssist rates team has been able to publish about 90% of today's rates, so most pricing has been updated. As soon as this has been completed, we will update you further.
Dec 17, 10:21 PST

Update - Users are now able to price loans in OpenClose and Mortgage Access (using the DecisionAssist pricing engine). Note, this does not impact lenders using PML for pricing. NOTE: Publishing of today's rates is delayed because of this issue. We will provide an update on that as soon as possible.
Dec 17, 08:51 PST

Identified - Engineering is still working to resolve this issue. Users can now price loans in Mortgage Access, but may not be able to price loans in OpenClose. As soon as we have more information we will update you.
Dec 17, 08:19 PST

Update - Engineering is still investigating this issue. We are now able to search for pricing directly in admin.decisionassist.com, but not via OpenClose or Mortgage Access. As soon as we have more information, we will update you.
Dec 17, 07:43 PST

Update - We are continuing to investigate this issue.
Dec 17, 07:09 PST

Investigating - Users have reported an inability to price loans in OpenClose and Mortgage Access using the DecisionAssist pricing engine. Engineering is investigating this issue. Note, this does not impact pricing via PML (PriceMyLoan).
Dec 17, 07:08 PST

Engage Outage

Resolved - This incident has been resolved.
Dec 17, 07:40 PST

Investigating - We are currently experiencing a system outage affecting MeridianLink Engage, including access to the platform.

Current Status:
Our team is actively investigating the issue to identify the cause and restore full functionality as quickly as possible.

Impact:
Users may be unable to log into Engage
Some pages may experience degraded performance or fail to load

Next Update:
We will provide another update as soon as we have additional information.
Thank you for your patience as we work to resolve this issue.
Dec 17, 06:56 PST

Dec 16, 2025

No incidents reported.

Dec 15, 2025

ML Consumer/Opening - URGENT Shared Production Environment Maintenance to resolve known issues

Completed - The scheduled maintenance has been completed.
Dec 15, 23:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 19:00 PST

Scheduled - We will be performing system maintenance to resolve known issues on all shared production server environments - after business hours. This is an urgent update to maintain server stability and/or to resolve known issues causing disruption to normal workflows.

This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Dec 15, 11:27 PST

ML Consumer/Opening - IQQ/Allied Solutions Issues

Resolved - Further updates can be reviewed directly on IQQ's site: https://alliedsolutions.statuscast.com/incident/647299
Dec 15, 14:54 PST

Monitoring - Latest update from IQQ:
Good afternoon,

We've seen iQQ system performance improve after an initial adjustment, and are continuing to monitor the system through the day. Some daily processes within the servers will be watched through tomorrow (12/16/2025) afternoon to ensure no recurrence.

-iQQ Support Team
Dec 15, 09:12 PST

Identified - Clients are reporting an issue with IQQ services and are experiencing slowness and timeouts.

IQQ has acknowledged this issue and are working on a fix: https://alliedsolutions.statuscast.com/incident/647299
Dec 15, 07:50 PST

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

MLM - Webhook Event Integration Notification Delays

Resolved - This incident has been resolved.
Dec 12, 12:00 PST

Update - We are continuing to monitor for any further issues.
Dec 12, 10:18 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Dec 11, 20:17 PST

Identified - The issue has been identified, and a resolution is currently being implemented. New event notifications are processing as expected, and previously queued events are beginning to clear.
Dec 11, 19:49 PST

Investigating - We are currently investigating this issue.
Dec 11, 17:53 PST

J.D. Powers error - Object reference not set to an instance of an object.System.NullReferenceException

Resolved - This incident has been resolved.
Dec 12, 08:49 PST

Identified - Development has identified the issue and will deploy a hotfix tonight. If you opened a case for this issue, please update it tomorrow morning to confirm whether the problem is resolved.
Dec 11, 13:34 PST

Monitoring - Our team has cleared the cache and believes the issue is resolved. If you have an open support case, please confirm that J.D. Powers is now functioning as expected. Thank you for your patience.
Dec 11, 08:59 PST

Investigating - We are currently investigating this issue.
Dec 11, 08:26 PST

Dec 11, 2025

ML Consumer/Opening - URGENT Shared Production Environment Maintenance to resolve known issues

Completed - The scheduled maintenance has been completed.
Dec 11, 23:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 19:00 PST

Dec 10, 2025

ML Consumer/Opening - Shared Production Environment Maintenance

Completed - The scheduled maintenance has been completed.
Dec 10, 23:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 19:00 PST

Scheduled - We will be performing system maintenance on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Dec 8, 08:31 PST

PriceMyLoan - Pennymac reported some delays on worksheets

Resolved - This incident has been resolved.
Dec 10, 15:00 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Dec 10, 13:36 PST

Identified - Pennymac had an issue with their SFTP which caused a delay in the ratesheets. Pennymac said that the issue is resolved, but there's still delays. Pennymac is working on a fix.
Dec 10, 13:30 PST

Dec 9, 2025

No incidents reported.

Dec 8, 2025

ML Consumer/Opening - Live Server Latency Reports

Resolved - This incident has been resolved.
Dec 8, 10:08 PST

Monitoring - The cause has been identified and we are monitoring performance.
Dec 8, 09:12 PST

Investigating - Users are reporting latency on our Live servers (Modern experience). We are currently investigating this.
Dec 8, 08:47 PST

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.