MeridianLink Statuspage

All Systems Operational

About This Site

This Statuspage provides the status of MeridianLink's products.
Customers may click "Subscribe to Updates" and select specific Product Components to receive email notifications if there is a service disruption.

MeridianLink Consumer / MeridianLink Opening Operational
Consumer App Operational Status Operational
Consumer App Credit Reports Operational
Consumer App Fraud Prevention Vendors Operational
Consumer App Indirect Auto Integrations Operational
Consumer App Vehicle Valuation Operational
Consumer App Underwriting & Pricing Engine Operational
Consumer App - Other Partner Integrations Operational
Consumer App Core Integration Operational
Consumer App Documents Operational
Consumer App Reports Operational
MeridianLink Mortgage Operational
Mortgage App LOS Operational
Mortgage App EDocs Operational
Mortgage App Pricing Engine (PML) Operational
Mortgage App Integrations Operational
Mortgage App Reporting Operational
Mortgage App TPO Portal Operational
MeridianLink Mortgage Credit Link Operational
Mortgage Credit Link App Operational Status Operational
Mortgage Credit Link Credit Integrations Operational
Mortgage Credit Link Additional Product Integrations Operational
MeridianLink Collect Operational
Collect App Operational Status Operational
Collect App Internal Integrations Operational
Collect App External Integrations Operational
MeridianLink Portal Operational
Portal App Operational Status Operational
Portal App Credit Reports Operational
Portal App Fraud Prevention Vendors Operational
Portal App eSign Operational
Portal App Underwriting & Pricing Engine Operational
Portal App - Other Partner Integrations Operational
Portal App Core Integration Operational
Portal App Portal Manager Operational
Portal App SSO Operational
Portal App Documents Operational
MeridianLink DecisionLender Operational
DecisionLender4 App Operational Status Operational
DecisionLender4 Reporting DBS Operational
DecisionLender4 Partner Integrations Operational
DecisionLender3.5 App Operational Status Operational
DecisionLender3.5 Reporting DBS Operational
DecisionLender3.5 Partner Integrations Operational
MeridianLink Engage Operational
Engage App Operational Status Operational
MeridianLink Insight Operational
Insight Operational Status Operational
Data Refresh Operational
TazWorks Operational
InstaScreen Operational Status Operational
InstaScreen Partner Integrations Operational
QuickApp Pro/QuickLease Pro Operational Status Operational
Trade House Data Searches Operational
MeridianLink Business Operational
Atlas Platform Operational
Credit Card Application Operational
Business Lending Application Operational
Offer and Closing Operational
Cloudflare Cloudflare Workers Operational
Cloudflare CDN/Cache Operational
MeridianLink Mortgage OpenClose/Optics/CAW Operational
OpenClose Operational
OpenClose Pricing Engine (DecisionAssist) Operational
Mortgage Optics Operational
ConsumerAssist Web Operational
MeridianLink Mortgage Access Operational
Mortgage Access Operational
MeridianLink ACTion Operational
ACTion App Operational Status Operational
ACTion Reporting DBS Operational
ACTion Third Party integrations Operational
MeridianLink Access Operational
Access Operational Status Operational
Partner Integrations Operational
General Operational
Global Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

ML Consumer/Opening - Shared Production Environment Maintenance Jan 21, 2026 19:00-23:00 PST

We will be performing system maintenance on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Posted on Jan 21, 2026 - 10:16 PST

ML Consumer/Opening - EPL and Dedicated Environment Security Maintenance Jan 22, 2026 19:00 - Jan 23, 2026 02:00 PST

We will be performing system maintenance on EPL and Dedicated production environments - after business hours. This is to install the MS security patch for the current month.

This maintenance is scheduled to begin at 7 pm (PT) for east coast environments. For other environments we will proceed with the update after COB for that timezone. During this time, each environment will be down for approximately 30-40 minutes.

Posted on Jan 07, 2026 - 08:36 PST
Jan 21, 2026

No incidents reported today.

Jan 20, 2026
Resolved - This incident has been resolved.
Jan 20, 09:58 PST
Update - We are continuing to monitor for any further issues.
Jan 20, 09:58 PST
Monitoring - We see that the Rate sheets are processed now
Jan 20, 09:58 PST
Update - We are currently investigating the cause and processing rates as they come.
Jan 20, 09:45 PST
Update - We are continuing to investigate this issue.
Jan 20, 09:31 PST
Investigating - We are currently investigating this issue.
Jan 20, 09:29 PST
Resolved - Today's rates are now available. This issue has been resolved.
Jan 20, 09:53 PST
Investigating - The pricing engine, PriceMyLoan, is experiencing rate sheet processing delays. Our engineers are looking into the issue. This impacts rates for customers using pricing in the following products: MeridianLink Mortgage, Mortgage Access, OpenClose.
Jan 20, 09:10 PST
Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026
Completed - The scheduled maintenance has been completed.
Jan 15, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 19:00 PST
Scheduled - We will be performing system maintenance to resolve known issues on all shared production server environments - after business hours. This is an urgent update to maintain server stability and/or to resolve known issues causing disruption to normal workflows.

This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).

Jan 15, 11:34 PST
Resolved - This incident has been resolved.
Jan 15, 14:01 PST
Identified - Our team has been alerted and working on refreshing your data for Insight.
Affected Data Source: Insight Consumer and Opening
ETA to Resolution: 3.5 Hours

Jan 15, 09:18 PST
Jan 14, 2026
Completed - The scheduled maintenance has been completed.
Jan 14, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 19:00 PST
Scheduled - We will be performing system maintenance to resolve known issues on all shared production server environments - after business hours. This is an urgent update to maintain server stability and/or to resolve known issues causing disruption to normal workflows.

This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).

Jan 14, 06:48 PST
Jan 13, 2026
Resolved - This incident has been resolved.
Jan 13, 09:36 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 13, 09:14 PST
Investigating - We are currently investigating this issue.
Jan 13, 08:19 PST
Jan 12, 2026
Resolved - This incident has been resolved.
Jan 12, 18:30 PST
Update - System performance has returned to normal levels. Our technical team continues to monitor closely to maintain stability and ensure optimal performance.
Jan 12, 16:34 PST
Monitoring - We have received alerts of latency on the live.consumer server. Auto-scaling measures have been implemented, which have provided partial improvement. Our technical team is closely monitoring the situation and working to ensure optimal performance.
Jan 12, 15:21 PST
Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026
Completed - The scheduled maintenance has been completed.
Jan 8, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 19:00 PST
Scheduled - We will be performing system maintenance to resolve known issues on all shared production server environments - after business hours. This is an urgent update to maintain server stability and/or to resolve known issues causing disruption to normal workflows.

This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).

Jan 8, 10:04 PST
Jan 7, 2026
Completed - The scheduled maintenance has been completed.
Jan 7, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 19:00 PST
Scheduled - We will be performing system maintenance on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Jan 7, 08:36 PST