MeridianLink Statuspage

All Systems Operational

About This Site

This Statuspage provides the status of MeridianLink's products.
Customers may click "Subscribe to Updates" and select specific Product Components to receive email notifications if there is a service disruption.

MeridianLink Consumer / MeridianLink Opening ? Operational
Consumer App Operational Status Operational
Consumer App Credit Reports Operational
Consumer App Fraud Prevention Vendors Operational
Consumer App Indirect Auto Integrations Operational
Consumer App Vehicle Valuation Operational
Consumer App Underwriting & Pricing Engine Operational
Consumer App - Other Partner Integrations Operational
Consumer App Core Integration Operational
Consumer App Documents Operational
Consumer App Reports Operational
MeridianLink Mortgage Operational
Mortgage App LOS Operational
Mortgage App EDocs Operational
Mortgage App Pricing Engine (PML) Operational
Mortgage App Integrations Operational
Mortgage App Reporting ? Operational
Mortgage App TPO Portal Operational
MeridianLink Mortgage Credit Link Operational
Mortgage Credit Link App Operational Status Operational
Mortgage Credit Link Credit Integrations Operational
Mortgage Credit Link Additional Product Integrations Operational
MeridianLink Collect Operational
Collect App Operational Status Operational
Collect App Internal Integrations ? Operational
Collect App External Integrations ? Operational
MeridianLink Portal Operational
Portal App Operational Status Operational
Portal App Credit Reports Operational
Portal App Fraud Prevention Vendors Operational
Portal App eSign Operational
Portal App Underwriting & Pricing Engine Operational
Portal App - Other Partner Integrations Operational
Portal App Core Integration Operational
Portal App Portal Manager Operational
Portal App SSO Operational
Portal App Documents Operational
MeridianLink DecisionLender Operational
DecisionLender4 App Operational Status Operational
DecisionLender4 Reporting DBS Operational
DecisionLender4 Partner Integrations Operational
DecisionLender3.5 App Operational Status Operational
DecisionLender3.5 Reporting DBS Operational
DecisionLender3.5 Partner Integrations Operational
MeridianLink Engage Operational
Engage App Operational Status Operational
MeridianLink Insight Operational
Insight Operational Status Operational
Data Refresh Operational
TazWorks Operational
InstaScreen Operational Status Operational
InstaScreen Partner Integrations Operational
QuickApp Pro/QuickLease Pro Operational Status Operational
Trade House Data Searches Operational
MeridianLink Business Operational
Atlas Platform Operational
Credit Card Application Operational
Business Lending Application ? Operational
Offer and Closing Operational
Cloudflare Cloudflare Workers Operational
Cloudflare CDN/Cache Operational
MeridianLink Mortgage OpenClose/Optics/CAW Operational
OpenClose Operational
OpenClose Pricing Engine (DecisionAssist) Operational
Mortgage Optics Operational
ConsumerAssist Web Operational
MeridianLink Mortgage Access Operational
Mortgage Access Operational
MeridianLink ACTion Operational
ACTion App Operational Status Operational
ACTion Reporting DBS Operational
ACTion Third Party integrations Operational
MeridianLink Access Operational
Access Operational Status Operational
Partner Integrations Operational
General Operational
Global Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Mortgage Access System Maintenance Tuesday November 18, 2025 Nov 18, 2025 19:00-23:00 PST

MeridianLink will be performing system maintenance on Mortgage Access POS on Tuesday, November 18, 2025, beginning at 7 pm PT. The maintenance window is expected to be for 4 hours. During this window, services will be restarted, so there may be some intermittent service interruptions.

While we do not anticipate any complications, any maintenance event carries a certain amount of risk. MeridianLink is committed to providing the highest possible level of service; therefore, we strive to increase customer satisfaction and productivity through our proactive approach to customer notification.
Posted on Nov 17, 2025 - 15:25 PST

ML Consumer/Opening - EPL and Dedicated Environment Security Maintenance and Quarterly Codebase Update Nov 20, 2025 19:00 - Nov 21, 2025 02:00 PST

We will be performing system maintenance on EPL and Dedicated production environments - after business hours. This is to install the MS security patch for the current month and update the codebase to the current quarterly release.

This maintenance is scheduled to begin at 7 pm (PT) for east coast environments. For other environments we will proceed with the update after COB for that timezone. During this time, each environment will be down for approximately 30-40 minutes.
Posted on Nov 03, 2025 - 15:00 PST
Nov 17, 2025
ES, ST and Live Server Latency
Resolved - This incident has been resolved.
Nov 17, 10:58 PST
Monitoring - Development reports normal response on all servers. If you have an open case related to these servers, please update your case with confirmation.
Nov 17, 09:52 PST
Update - Development reports normal response on the Live server. If you have an open case related to these servers, please update your case with confirmation.
Nov 17, 09:51 PST
Update - Development reports normal response on the ST server. If you have an open case related to these servers, please update your case with confirmation.
Nov 17, 09:01 PST
Investigating - We are currently investigating this issue.
Nov 17, 07:57 PST
ML Consumer/Opening - Shared Production Environment Maintenance
Completed - The scheduled maintenance has been completed.
Nov 17, 01:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 21:00 PST
Scheduled - We will be performing system maintenance on all shared production server environments - after business hours. This maintenance is scheduled for 9 pm (PT). During this time, each environment will be down for approximately 30-40 minutes.

This update was delayed from 11/13/2025
Nov 14, 15:22 PST
Nov 16, 2025
Nov 15, 2025

No incidents reported.

Nov 14, 2025
ST Server Latency
Resolved - This incident has been resolved.
Nov 14, 15:01 PST
Monitoring - The issue has been identified, and performance has returned to normal. If you currently have an open case, please confirm that the issue is resolved.
Nov 14, 14:33 PST
Investigating - We are currently investigating this issue.
Nov 14, 13:37 PST
ST and JHA Servers receiving error - We’ll be back soon! MeridianLink Consumer is currently under maintenance. Please try again after some time.
Resolved - This incident has been resolved. Please note: If you have DDL, it cannot be run manually during business hours. You can either run it again after hours today, or it will automatically pick up any missed files.
Nov 14, 06:20 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 14, 06:07 PST
Identified - The issue has been identified and a fix is being implemented.
Nov 14, 05:49 PST
Nov 13, 2025
ML Consumer/Opening - Shared Production Environment Maintenance
Completed - The maintenance originally planned for tonight has been postponed to allow for additional testing before we proceed with the Production deployment. We will share updates once a new date and time have been confirmed.
Nov 13, 20:50 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 19:00 PST
Scheduled - Note: Yesterday update was delayed due to an issue. Tonight we will update the shared production environments

We will be performing system maintenance on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Nov 13, 08:33 PST
ML Insight - Data Refresh Delay
Resolved - This incident has been resolved.
Nov 13, 11:12 PST
Identified - We’ve identified the cause of the data refresh delay and our team has implemented a fix. Data is currently reprocessing, and we expect the refresh to complete within approximately 2 hours. We’ll provide an update once the refresh is fully completed.

Thank you for your patience and understanding.
Nov 13, 08:43 PST
Nov 12, 2025
ML Consumer/Opening - Shared Production Environment Maintenance
Completed - The scheduled maintenance has been completed.
Nov 12, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 19:00 PST
Update - We will be delaying tonight's update to tomorrow (11/13/2025) due to an issue that was found. The team will work to resolve the issue before we deploy the update tomorrow.
Nov 12, 16:10 PST
Scheduled - We will be performing system maintenance on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Nov 10, 09:11 PST
MCL - FICO Simulator system error
Resolved - This incident has been resolved.
Nov 12, 14:46 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 12, 14:42 PST
Identified - The issue has been identified and a fix is being implemented.
Nov 12, 14:37 PST
Update - We are still investigating the issue.
Nov 12, 14:08 PST
Investigating - We are currently investigating this issue.
Nov 12, 13:10 PST
Nov 11, 2025

No incidents reported.

Nov 10, 2025
ML Consumer/Opening - Shared Production Environment Maintenance to resolve known issues
Completed - The scheduled maintenance has been completed.
Nov 10, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 19:00 PST
Scheduled - We will be performing system maintenance to resolve known issues on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Nov 10, 10:32 PST
ML Consumer/Opening - Latency on Secure
Resolved - This incident has been resolved.
Nov 10, 19:07 PST
Monitoring - The development team has resolved the issue. If you have an open support case, please confirm whether the resolution addresses your concern.
Nov 10, 14:11 PST
Investigating - The Secure.consumer.meridianlink.com environment is experiencing latencies.
Our technical team is investigating the issue.
Nov 10, 12:33 PST
TazWorks: 500 Error when using the Search Editor
Resolved - This incident has been resolved.
Nov 10, 11:56 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 10, 10:26 PST
Identified - The issue has been identified and a fix is being implemented.
Nov 10, 08:27 PST
Investigating - We are currently investigating this issue.
Nov 10, 06:43 PST
Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025
Meridianlink Mortgage - Custom Fields missing in Loan Files
Resolved - This incident has been resolved.
Nov 5, 08:33 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 5, 07:24 PST
Update - We are continuing to investigate this issue.
Nov 5, 07:07 PST
Update - We are continuing to investigate this issue.
Nov 5, 06:42 PST
Investigating - We are looking into an issue with the Custom Fields not showing up in the Loan Files. Our Development Team is currently looking into this.
Nov 5, 06:32 PST
Nov 4, 2025
PriceMyLoan Rates Delayed Today 11/4/2025 from some Investors, on some Loan Programs
Resolved - This incident has been resolved.
Nov 4, 09:54 PST
Investigating - The pricing engine, PriceMyLoan, is experiencing a delay in loading some of today's rate sheets from some investors, impacting pricing some loan programs. The team is working to expedite this issue. Once all rates have been updated, we will inform you.
Nov 4, 08:33 PST
Nov 3, 2025
ML Consumer/Opening - Experian PID/Cross Core Timeout Errors
Resolved - Clients have confirmed the issues are resolved.
Nov 3, 12:30 PST
Monitoring - Experian has confirmed that the issues should be resolved. Will we monitor for client confirmations.
Nov 3, 12:04 PST
Identified - We have reached out to Experian directly who acknowledged that they are working to resolve this issue.

INC11746569 has been opened by Experian to resolve the issue.

We will advise when we receive more details from their team.
Nov 3, 08:13 PST
Investigating - We are currently investigating this issue.
Nov 3, 08:00 PST
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