This Statuspage provides the status of MeridianLink's products.
Customers may click "Subscribe to Updates" and select specific Product Components to receive email notifications if there is a service disruption.
We will be performing system maintenance on EPL and Dedicated production environments - after business hours. This is to install the MS security patch for the current month and Quarterly Codebase update.
This maintenance is scheduled to begin at 7 pm (PT) for east coast environments. For other environments we will proceed with the update after COB for that timezone. During this time, each environment will be down for approximately 30-40 minutes. Posted on
Aug 11, 2026 - 16:56 PDT
Completed -
The scheduled maintenance has been completed.
Aug 16, 07:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 17:30 PDT
Scheduled -
Xactus and MeridianLink will be performing system maintenance on the MCL platform Saturday night, August 15th, 2026, starting at 8:30pm Eastern/5:30pm Pacific to complete the transition to XedaLink systems. We anticipate the maintenance window lasting 12-14 hours. Once completed, the system will be brought back up as XedaLink on Sunday morning, August 16th, 2026.
During this maintenance window – Saturday night through Sunday morning – the system will be unavailable. We ask that CRAs and their clients refrain from submitting requests until the maintenance is complete. Any requests submitted during the maintenance window will be unavailable and will need to be reordered after maintenance is complete.
Scope of Impact: Impact is limited to Credit Reporting Agencies (CRAs) using Mortgage Credit Link (MCL), MeridianLink OpenClose, MeridianLink TazWorks, and MeridianLink CreditAPI only.
System Availability: MCL will be fully offline during the maintenance window while systems are migrated to XedaLink. All credit and verification requests will be unavailable until service is fully restored.
Other Services: No other MeridianLink products or consumer-facing applications will be affected.
Visit the XedaLink Status Page to verify when normal operation resumes. CRAs will also receive a bulletin from Xactus confirming that the platform is back up and operational.
Xactus has been in close contact with the bureaus, the GSEs, and third party vendors about this maintenance schedule, and will continue to communicate with them.
Aug 14, 18:34 PDT
Resolved -
This incident has been resolved.
Aug 14, 15:56 PDT
Monitoring -
We are beginning to see successful traffic again. We are monitoring before confirming that this issue is fully resolved.
Aug 14, 15:39 PDT
Investigating -
We have received reports of Equifax OFAC error message on credit report: EQUIFAX OFAC ALERT: TRANSACTION PROCESSING ERROR - {PII} OFAC DATA SOURCE IS CURRENTLY UNAVAILABLE. Equifax has been notified about this issue.
Aug 14, 15:28 PDT
Resolved -
This incident has been resolved.
Aug 14, 08:45 PDT
Investigating -
We are currently investigating an issue where clients on the CS server are receiving a "Not Found" message when trying to run reports.
Aug 14, 08:10 PDT
Completed -
The scheduled maintenance has been completed.
Aug 5, 23:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 19:00 PDT
Scheduled -
We will be performing system maintenance on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Aug 5, 11:02 PDT