MeridianLink Statuspage

All Systems Operational

About This Site

This Statuspage provides the status of MeridianLink's products.
Customers may click "Subscribe to Updates" and select specific Product Components to receive email notifications if there is a service disruption.

MeridianLink Consumer / MeridianLink Opening Operational
Consumer App Operational Status Operational
Consumer App Credit Reports Operational
Consumer App Fraud Prevention Vendors Operational
Consumer App Indirect Auto Integrations Operational
Consumer App Vehicle Valuation Operational
Consumer App Underwriting & Pricing Engine Operational
Consumer App - Other Partner Integrations Operational
Consumer App Core Integration Operational
Consumer App Documents Operational
Consumer App Reports Operational
MeridianLink Mortgage Operational
Mortgage App LOS Operational
Mortgage App EDocs Operational
Mortgage App Pricing Engine (PML) Operational
Mortgage App Integrations Operational
Mortgage App Reporting Operational
Mortgage App TPO Portal Operational
MeridianLink Mortgage Credit Link Operational
Mortgage Credit Link App Operational Status Operational
Mortgage Credit Link Credit Integrations Operational
Mortgage Credit Link Additional Product Integrations Operational
MeridianLink Collect Operational
Collect App Operational Status Operational
Collect App Internal Integrations Operational
Collect App External Integrations Operational
MeridianLink Portal Operational
Portal App Operational Status Operational
Portal App Credit Reports Operational
Portal App Fraud Prevention Vendors Operational
Portal App eSign Operational
Portal App Underwriting & Pricing Engine Operational
Portal App - Other Partner Integrations Operational
Portal App Core Integration Operational
Portal App Portal Manager Operational
Portal App SSO Operational
Portal App Documents Operational
MeridianLink DecisionLender Operational
DecisionLender4 App Operational Status Operational
DecisionLender4 Reporting DBS Operational
DecisionLender4 Partner Integrations Operational
DecisionLender3.5 App Operational Status Operational
DecisionLender3.5 Reporting DBS Operational
DecisionLender3.5 Partner Integrations Operational
MeridianLink Engage Operational
Engage App Operational Status Operational
MeridianLink Insight Operational
Insight Operational Status Operational
Data Refresh Operational
Insight for Mortgage Operational
Insight for Collect Operational
Insight for Share of Wallet Operational
Insight for Consumer and Opening Operational
Insight Lite Operational
TazWorks Operational
InstaScreen Operational Status Operational
InstaScreen Partner Integrations Operational
QuickApp Pro/QuickLease Pro Operational Status Operational
Trade House Data Searches Operational
MeridianLink Mortgage OpenClose/Optics/CAW Operational
OpenClose Operational
OpenClose Pricing Engine (PriceMyLoan) Operational
Mortgage Optics Operational
ConsumerAssist Web Operational
MeridianLink Mortgage Access Operational
Mortgage Access Operational
MeridianLink ACTion Operational
ACTion App Operational Status Operational
ACTion Reporting DBS Operational
ACTion Third Party integrations Operational
MeridianLink Access Operational
Access Operational Status Operational
Partner Integrations Operational
Data and Partner Connect Operational
Data Connect Operational Status Operational
Data Connect Refresh Status Operational
Partner Connect Operational Status Operational
Partner Connect Data Refresh Operational
General Operational
Global Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

ML Consumer/Opening - URGENT Dedicated Environment Maintenance to maintain RouteOne integration Apr 28, 2026 19:00-23:00 PDT

We will be performing system maintenance on Dedicated environments that use RouteOne due to RouteOne required changes. Maintenance will occur after business hours. This is an urgent update to maintain RouteOne connectivity and will only affect Dedicated environments using RouteOne.

This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. West coast environments will start at 9 pm (PT).

NOTE: Shared Production Environments will recieve this change tomorrow during the normally scheduled maintenance.
Posted on Apr 28, 2026 - 10:04 PDT

ML Consumer/Opening - Shared Production Environment Maintenance Apr 29, 2026 19:00-23:00 PDT

We will be performing system maintenance on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Posted on Apr 27, 2026 - 15:09 PDT
Apr 28, 2026
TazWorks Insights Connectivity issue
Resolved - This incident has been resolved.
Apr 28, 08:09 PDT
Identified - The issue has been identified and a fix is being implemented.
Apr 27, 11:06 PDT
Investigating - We are currently investigating this issue.
Apr 27, 10:06 PDT
Apr 27, 2026
MCL - Tax Transcripts may not be downloading
Resolved - This incident has been resolved.
Apr 27, 13:19 PDT
Monitoring - We are observing some transcripts completing and waiting on the CRAs to confirm.
Apr 27, 10:52 PDT
Update - We are continuing to work on a fix for this issue.
Apr 27, 08:11 PDT
Identified - Dear Clients,
We are aware of the tax transcripts link not connecting to the IRS portal. We advise contacting your IRS rep to register the new Meridianlink IPs.
Apr 27, 07:17 PDT
Apr 26, 2026

No incidents reported.

Apr 25, 2026
Mortgage Credit Link (MCL) – Scheduled Infrastructure Improvements
Update - Scheduled maintenance has been completed.
Apr 25, 03:06 PDT
Completed - The scheduled maintenance has been completed.
Apr 25, 03:06 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 19:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 23, 09:56 PDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 23, 08:09 PDT
Scheduled - Mortgage Credit Link (MCL) will be undergoing scheduled infrastructure improvements. During this maintenance window, please note the following scope and impact:

--Impact is limited to Credit Reporting Agencies (CRAs) using Mortgage Credit Link (MCL), MeridianLink TazWorks, and MeridianLink CreditAPI only.

--MCL will be fully offline during the maintenance window, and all credit and verification requests will be unavailable until service is restored.

No other MeridianLink products or Consumer-facing applications are affected.
Apr 22, 14:28 PDT
Apr 24, 2026
ML Consumer/Opening - EPL and Dedicated Environment Security Maintenance
Completed - The scheduled maintenance has been completed.
Apr 24, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 19:00 PDT
Scheduled - We will be performing system maintenance on EPL and Dedicated production environments - after business hours. This is to install the MS security patch for the current month.

This maintenance is scheduled to begin at 7 pm (PT) for east coast environments. For other environments we will proceed with the update after COB for that timezone. During this time, each environment will be down for approximately 30-40 minutes.
Apr 13, 08:44 PDT
Apr 23, 2026
Meridianlink Data Connect: April 23, 2026 - Data Extraction Issue
Resolved - We’re happy to share that the data refresh pipeline issue referenced earlier has been resolved. Our engineering team has completed a successful refresh, and data is now available for the clients who were previously impacted by missing or incomplete data. Clients who experienced missing data may now re‑run their extraction processes.
Apr 23, 11:35 PDT
Investigating - We want to inform you that we are currently experiencing an issue with our data refresh pipeline, which may impact your ability to extract yesterdays data. Our engineering team is actively working to resolve the issue as quickly as possible.

Clients may notice multiple extractions for 4/22 (Clients on the earlier pull cycle) - 4/23 (clients on the default pull cycle) or missing data.

We will notify you as soon as the pipeline is fixed and it is safe to re-run your process via the Meridianlink Status Page ( ) and email. We appreciate your patience and understanding in the meantime.

Please don’t hesitate to reach out if you have any questions or need further assistance.
Apr 23, 06:57 PDT
Apr 22, 2026
ML Consumer/Opening, DecisionLender, MCL, TazWorks, OpenClose, ML Mortgage integration - Experian SYSTEM_UNAVAILABLE issues
Resolved - This incident has been resolved.
Apr 22, 16:04 PDT
Update - We are continuing to monitor for any further issues.
Apr 22, 15:35 PDT
Monitoring - We are no longer observing Experian submission errors. We keep monitoring.
Apr 22, 15:31 PDT
Update - We are continuing to work on a fix for this issue.
Apr 22, 15:07 PDT
Identified - Experian is currently investigating reports of consumer credit pull failures impacting multiple clients, where requests are returning a TCP SYSTEM UNAVAILABLE error. Their teams are actively reviewing service health and will provide updates on impact and restoration as soon as possible.

We will continue to share updates as we receive additional information.
Apr 22, 14:53 PDT
Update - We are getting reports of SYSTEM_UNAVAILABLE errors impacting Experian services. We will continue to share updates as we receive additional information.
Apr 22, 14:41 PDT
Investigating - We are getting reports of SYSTEM_UNAVAILABLE errors impacting Experian services.
We will continue to share updates as we receive additional information.
Apr 22, 14:19 PDT
ML Consumer/Opening Insight - Data Refresh Delay
Resolved - The issue affecting Insight data refresh has been resolved, and all services are operating normally.

Thank you for your patience while our teams worked to address this issue. If you continue to experience any problems, please contact Support.
Apr 22, 08:18 PDT
Investigating - We are experiencing a temporary data refresh delay. The technical team is actively working on the issue and we will share an update as soon as it’s resolved.
Apr 21, 11:45 PDT
Apr 21, 2026
Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026
MeridianLink Mortgage - Compliance Eagle - Inconsistent authorization error is occurring
Resolved - This incident has been resolved.
Apr 17, 09:54 PDT
Identified - The Compliance Eagle credentials issue has been identified, and we are validating our solution. We will provide another update as soon as we have additional information.
Apr 10, 03:18 PDT
Update - We are still investigating this issue and will provide an update as soon as we hear from our internal teams.
Apr 9, 16:07 PDT
Update - We are still investigating this issue and will provide an update as soon as we hear from our internal teams.
Apr 9, 15:16 PDT
Investigating - Dear Valued clients,

We have several clients reporting for ComplianceEagle where an authorization error is occurring.

This is inconsistent as some credentials will work for the automated request while some will work for manual request and some will not work at all. Our internal teams are investigating this issue. We will provide another update in 30 minutes.

Thank you for your patience.

Meridianlink Mortgage Team
Apr 9, 14:59 PDT
Apr 16, 2026
ML Consumer/Opening - URGENT Shared Production Environment Maintenance to resolve known issues
Completed - The scheduled maintenance has been completed.
Apr 16, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 19:00 PDT
Scheduled - We will be performing system maintenance to resolve known issues on all shared production server environments - after business hours. This is an urgent update to maintain server stability and/or to resolve known issues causing disruption to normal workflows.

This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Apr 16, 16:37 PDT
MeridianLink PriceMyLoan: Ratesheet for PCB Wholesale is experiencing a processing delay
Resolved - This has been resolved.
Apr 16, 10:30 PDT
Investigating - The PriceMyLoan team is experiencing an issue with the PCB (Plains Commerce Bank) Wholesale rate sheet and has not yet been able to load those rates into PML. The team is working to resolve the issue.
Apr 16, 09:01 PDT
Meridianlink Insight Consumer and Opening- Data Refresh Delay
Resolved - This incident has been resolved.
Apr 16, 05:51 PDT
Identified - Our team has identified the root cause of this morning’s data refresh delay affecting the Insight Consumer and Opening data source. We are actively deploying a fix and expect data refreshes to complete by 2:00 PM EST.

We sincerely apologize for the inconvenience this may cause and appreciate your patience as we work to restore normal processing.
Apr 16, 04:12 PDT
Apr 15, 2026
ML Consumer/Opening - Shared Production Environment Maintenance
Completed - The scheduled maintenance has been completed.
Apr 15, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 19:00 PDT
Scheduled - We will be performing system maintenance on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Apr 13, 08:43 PDT
Apr 14, 2026

No incidents reported.

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