This Statuspage provides the status of MeridianLink's products.
Customers may click "Subscribe to Updates" and select specific Product Components to receive email notifications if there is a service disruption.
We will be performing system maintenance on EPL and Dedicated production environments - after business hours. This is to install the MS security patch for the current month.
This maintenance is scheduled to begin at 7 pm (PT) for east coast environments. For other environments we will proceed with the update after COB for that timezone. During this time, each environment will be down for approximately 30-40 minutes. Posted on
Jun 09, 2025 - 08:56 PDT
Completed -
The scheduled maintenance has been completed.
Jun 11, 23:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 19:00 PDT
Scheduled -
We will be performing system maintenance on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Jun 9, 08:56 PDT
Resolved -
This incident has been resolved.
Jun 6, 12:06 PDT
Identified -
We have identified the issue with the delay in the data refresh for June 6, 2025. Our team is refreshing the data now and estimates this to be complete in ~2 hours. If your dashboard is connected to the Insight Consumer Cube, please update to using the Insight Consumer and Opening data source instead for up-to-date data.
Jun 6, 08:44 PDT
Completed -
The scheduled maintenance has been completed.
Jun 5, 19:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 18:00 PDT
Scheduled -
Mortgage Credit Link (MCL) will be undergoing scheduled maintenance beginning at 6:00 PM Pacific time. During this time, clients may experience intermittent service interruption lasting for periods of 5 to 15 minutes. Maintenance will be completed on different system areas at different times during the maintenance window, to minimize any possible service interruption.
Jun 2, 11:55 PDT
Resolved -
This incident has been resolved.
Jun 4, 10:16 PDT
Update -
We are continuing to work on a fix for this issue.
Jun 4, 09:39 PDT
Identified -
TazWorks and Trade House Data is having a technical issue that is causing all searches to take longer than normal to process. We have identified the issue and are working on resolution now. We do not have an ETA on when searches will be processing normally yet.
Jun 4, 08:09 PDT
Completed -
The scheduled maintenance has been completed.
Jun 4, 04:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 03:00 PDT
Scheduled -
Our IT team will be implementing a security enhancement on Wednesday, June 4, 2025, between 6:00 AM and 7:00 AM ET. This update involves restricting the available cipher suites on our web servers to align with a more stringent security policy. As part of this change, we will be removing outdated and weak ciphers.
Please note that older browsers may no longer be able to connect after this update. We strongly encourage all organizations to ensure their users are running up-to-date browsers, as this not only supports stronger encryption but also helps phase out insecure protocols and legacy software.
May 28, 10:16 PDT
Completed -
The scheduled maintenance has been completed.
Jun 3, 23:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 19:00 PDT
Scheduled -
We will be performing system maintenance to resolve known issues on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Jun 3, 08:34 PDT
Resolved -
This incident has been resolved.
Jun 3, 14:32 PDT
Monitoring -
We've implemented a fix and are now monitoring the results.
If you continue to experience issues, please log out of the DL 4 system and log back in. If the problem persists, please contact Support with the details of your issue.
Jun 3, 08:14 PDT
Identified -
The cause of the issue has been identified. The development team is actively working on a solution. Further updates will be provided within the next 30 minutes.
Jun 3, 07:26 PDT
Investigating -
We are aware of and actively investigating an issue with our Un-read message and Un-viewed Applications alert queues are returning an error of 'Access is denied, Do not have enough permissions to view'. We will continue to provide updates here as the investigation continues.
Jun 3, 07:04 PDT
Completed -
The scheduled maintenance has been completed.
Jun 2, 23:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 19:00 PDT
Scheduled -
We will be performing system maintenance to resolve known issues on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Jun 2, 10:24 PDT
Completed -
The scheduled maintenance has been completed.
Jun 2, 06:16 PDT
Update -
Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 2, 06:14 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 03:00 PDT
Scheduled -
We will be performing planned system maintenance to improve performance and reliability. During this window, Engage and campaigns PURLS may be temporarily unavailable. Our team will work to complete the updates as quickly and smoothly as possible.
May 27, 09:07 PDT
Completed -
The scheduled maintenance has been completed.
Jun 1, 21:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 18:00 PDT
Scheduled -
MeridianLink will be migrating the DecisionAssist pricing engine to new servers on Saturday, May 31, 2025, at 6:00 PM ET. During this transition, pricing functionality will be unavailable across the following platforms:
OpenClose Mortgage Access DecisionAssist Rate/Price widgets on ConsumerAssist Web custom websites
The expected downtime will last from Saturday, May 31 at 6:00 PM ET until Sunday, June 1 at 9:00 PM ET.
Once the migration is complete, pricing services are expected to resume normal operation. Users may begin testing pricing functionality in any of the affected platforms after 9:00 PM ET on Sunday, June 1, 2025.
We appreciate your patience and understanding as we work to enhance system performance and reliability.
May 28, 10:11 PDT
Resolved -
This incident has been resolved.
May 30, 06:40 PDT
Update -
The Production release that was originally scheduled for yesterday will be released this evening. The necessary coding corrections have been completed and tested successfully. Again, we apologize for any inconvenience this may have caused.
May 29, 16:22 PDT
Update -
The Production release that was originally scheduled for yesterday will be released this evening. The necessary coding corrections have been completed and tested successfully. Again, we apologize for any inconvenience this may have caused.
May 29, 16:14 PDT
Identified -
The Production release that was originally scheduled for yesterday will be released this evening. The necessary coding corrections have been completed and tested successfully. Again, we apologize for any inconvenience this may have caused.
May 28, 14:50 PDT