Update - We are continuing to work on a fix for this issue.
Jan 23, 2026 - 14:12 PST
Identified - We have identified an issue causing the Edit toolbar for the Email Body text to be missing within Automated Actions. This affects the live.consumer server. All existing automated actions are still triggering and functioning as expected.
Our development team has prepared a fix, which is scheduled for deployment on Sunday night.
Jan 23, 2026 - 14:11 PST
This Statuspage provides the status of MeridianLink's products.
Customers may click "Subscribe to Updates" and select specific Product Components to receive email notifications if there is a service disruption.
Completed -
The scheduled maintenance has been completed.
Jan 23, 02:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 19:00 PST
Scheduled -
We will be performing system maintenance on EPL and Dedicated production environments - after business hours. This is to install the MS security patch for the current month.
This maintenance is scheduled to begin at 7 pm (PT) for east coast environments. For other environments we will proceed with the update after COB for that timezone. During this time, each environment will be down for approximately 30-40 minutes.
Jan 7, 08:36 PST
Resolved -
This incident has been resolved. We’ve received confirmation that the CS Server has resumed normal performance.
Jan 22, 11:45 PST
Investigating -
Clients are reporting slowness and latency when navigating on the CS Server. Our technical teams are looking into this.
Jan 22, 09:55 PST
Completed -
The scheduled maintenance has been completed.
Jan 21, 23:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 19:00 PST
Scheduled -
We will be performing system maintenance on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Jan 21, 10:16 PST
Resolved -
Today's rates are now available. This issue has been resolved.
Jan 20, 09:53 PST
Investigating -
The pricing engine, PriceMyLoan, is experiencing rate sheet processing delays. Our engineers are looking into the issue. This impacts rates for customers using pricing in the following products: MeridianLink Mortgage, Mortgage Access, OpenClose.
Jan 20, 09:10 PST
Completed -
The scheduled maintenance has been completed.
Jan 15, 23:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 19:00 PST
Scheduled -
We will be performing system maintenance to resolve known issues on all shared production server environments - after business hours. This is an urgent update to maintain server stability and/or to resolve known issues causing disruption to normal workflows.
This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Jan 15, 11:34 PST
Resolved -
This incident has been resolved.
Jan 15, 14:01 PST
Identified -
Our team has been alerted and working on refreshing your data for Insight. Affected Data Source: Insight Consumer and Opening ETA to Resolution: 3.5 Hours
Jan 15, 09:18 PST
Completed -
The scheduled maintenance has been completed.
Jan 14, 23:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 19:00 PST
Scheduled -
We will be performing system maintenance to resolve known issues on all shared production server environments - after business hours. This is an urgent update to maintain server stability and/or to resolve known issues causing disruption to normal workflows.
This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Jan 14, 06:48 PST
Resolved -
This incident has been resolved.
Jan 12, 18:30 PST
Update -
System performance has returned to normal levels. Our technical team continues to monitor closely to maintain stability and ensure optimal performance.
Jan 12, 16:34 PST
Monitoring -
We have received alerts of latency on the live.consumer server. Auto-scaling measures have been implemented, which have provided partial improvement. Our technical team is closely monitoring the situation and working to ensure optimal performance.
Jan 12, 15:21 PST