MeridianLink Statuspage

All Systems Operational

About This Site

This Statuspage provides the status of MeridianLink's products.
Customers may click "Subscribe to Updates" and select specific Product Components to receive email notifications if there is a service disruption.

MeridianLink Consumer / MeridianLink Opening Operational
Consumer App Operational Status Operational
Consumer App Credit Reports Operational
Consumer App Fraud Prevention Vendors Operational
Consumer App Indirect Auto Integrations Operational
Consumer App Vehicle Valuation Operational
Consumer App Underwriting & Pricing Engine Operational
Consumer App - Other Partner Integrations Operational
Consumer App Core Integration Operational
Consumer App Documents Operational
Consumer App Reports Operational
MeridianLink Mortgage Operational
Mortgage App LOS Operational
Mortgage App EDocs Operational
Mortgage App Pricing Engine (PML) Operational
Mortgage App Integrations Operational
Mortgage App Reporting Operational
Mortgage App TPO Portal Operational
MeridianLink Mortgage Credit Link Operational
Mortgage Credit Link App Operational Status Operational
Mortgage Credit Link Credit Integrations Operational
Mortgage Credit Link Additional Product Integrations Operational
MeridianLink Collect Operational
Collect App Operational Status Operational
Collect App Internal Integrations Operational
Collect App External Integrations Operational
MeridianLink Portal Operational
Portal App Operational Status Operational
Portal App Credit Reports Operational
Portal App Fraud Prevention Vendors Operational
Portal App eSign Operational
Portal App Underwriting & Pricing Engine Operational
Portal App - Other Partner Integrations Operational
Portal App Core Integration Operational
Portal App Portal Manager Operational
Portal App SSO Operational
Portal App Documents Operational
MeridianLink DecisionLender Operational
DecisionLender4 App Operational Status Operational
DecisionLender4 Reporting DBS Operational
DecisionLender4 Partner Integrations Operational
DecisionLender3.5 App Operational Status Operational
DecisionLender3.5 Reporting DBS Operational
DecisionLender3.5 Partner Integrations Operational
MeridianLink Engage Operational
Engage App Operational Status Operational
MeridianLink Insight Operational
Insight Operational Status Operational
Data Refresh Operational
Insight for Mortgage Operational
Insight for Collect Operational
Insight for Share of Wallet Operational
Insight for Consumer and Opening Operational
Insight Lite Operational
TazWorks Operational
InstaScreen Operational Status Operational
InstaScreen Partner Integrations Operational
QuickApp Pro/QuickLease Pro Operational Status Operational
Trade House Data Searches Operational
MeridianLink Mortgage OpenClose/Optics/CAW Operational
OpenClose Operational
OpenClose Pricing Engine (PriceMyLoan) Operational
Mortgage Optics Operational
ConsumerAssist Web Operational
MeridianLink Mortgage Access Operational
Mortgage Access Operational
MeridianLink ACTion Operational
ACTion App Operational Status Operational
ACTion Reporting DBS Operational
ACTion Third Party integrations Operational
MeridianLink Access Operational
Access Operational Status Operational
Partner Integrations Operational
Data and Partner Connect Operational
Data Connect Operational Status Operational
Data Connect Refresh Status Operational
Partner Connect Operational Status Operational
Partner Connect Data Refresh Operational
General Operational
Global Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

ML Consumer/Opening - EPL and Dedicated Environment Security Maintenance Jul 23, 2026 19:00 - Jul 24, 2026 02:00 PDT

We will be performing system maintenance on EPL and Dedicated production environments - after business hours. This is to install the MS security patch for the current month.

This maintenance is scheduled to begin at 7 pm (PT) for east coast environments. For other environments we will proceed with the update after COB for that timezone. During this time, each environment will be down for approximately 30-40 minutes.
Posted on Jul 08, 2026 - 14:36 PDT
Jul 21, 2026
ML Consumer - Connection error occurs with Precise ID
Resolved - Our IT team has implemented additional firewall whitelisting for a new URL provided by Experian, which has resolved the recent connectivity issues.

Action required for offsite clients: Please have your IT team open your firewall to allow communication to/from gateway.experian.com.

If you continue to experience issues after making this change, please reach out to our support team.
Jul 21, 12:21 PDT
Update - Experian is still investigating this on their end.
Jul 20, 13:22 PDT
Monitoring - We have identified the cause of the issue impacting Experian Precise ID.

Experian is working on a resolution and taking steps to restore normal operation. They identified an IP address and have updated their allow list.
Jul 20, 08:40 PDT
Update - We are continuing to investigate reports of errors affecting Precise ID.

Our teams are actively reviewing the situation and working to better understand the scope. We will provide updates as additional information becomes available.
Jul 20, 08:00 PDT
Investigating - We are currently investigating reports of errors affecting Precise ID.

Our teams are actively reviewing the situation and working to better understand the scope. We will provide updates as additional information becomes available.
Jul 20, 06:55 PDT
Jul 20, 2026
TazWorks: DataLink/Compass/Transunion MVR Results not Returning
Resolved - We received confirmation from DataLink/Compass/Transunion that the issue has been fixed on their side
Jul 20, 13:18 PDT
Monitoring - It appears that MVR results are returning form DataLink/Compass/TransUnion
Jul 20, 12:54 PDT
Investigating - We have reached out to DataLink/Compass/Transunion
Jul 20, 09:34 PDT
Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026
ML Consumer/Opening - DocuSign Authentication Issue
Resolved - DocuSign has resolved this one their end: https://status.docusign.com/incidents/1tjv34l5z9mx
Jul 14, 15:14 PDT
Update - We are continuing to monitor for any further issues.
Jul 14, 12:20 PDT
Monitoring - LexisNexis has reported resolving the issue. DocuSign is continuing to monitor.
Jul 14, 12:20 PDT
Identified - Some clients are reporting issues with DocuSign's LexisNexis Authentication service. DocuSign has acknowledged an issue on LexisNexis' end with that vendor acknowledgement as well.

You can view direct status updates via DocuSign here: https://status.docusign.com/
Jul 14, 11:15 PDT
Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026
Data Connect Data Refresh Delay
Resolved - The refresh is now available, clients may notice multiple extraction run dates for 7/9-710.

We apologize for the inconvenience this caused to your daily processes today.

Please reach out via support if you run into any issues.
Jul 10, 16:31 PDT
Identified - Our team has identified the cause of the refresh delay and are working on pushing a code change to mitigate this issue.

We will continue updating once you are able to rerun your process.
Jul 10, 13:50 PDT
Investigating - Impact:
Data Connect morning refresh is currently still processing for clients on both pull times. This may impact downstream processes.

What's happening:
The scheduled morning refresh for Data Connect is taking longer than expected and is still in progress for clients across both pull time windows. Our team is actively monitoring the pipeline and working to resolve this as quickly as possible.

What we're doing:
- Continuously monitoring the refresh pipeline
- Investigating the root cause of the delay
- Working to complete processing so clients can rerun their processes

What you need to do:
Please hold off on rerunning your processes until we notify you that the refresh has completed. We will provide an update as soon as clients are able to proceed.

We sincerely apologize for this delay and any inconvenience it may cause to your downstream processes. We're committed to resolving this quickly and will provide a full update shortly.
Jul 10, 06:35 PDT
Jul 9, 2026
Partner Connect Data Refresh Delay
Resolved - Partner Connect data is now refreshed, please reach out if there are any issues!
Jul 9, 13:42 PDT
Investigating - A data refresh delay affecting Partner Connect vendors has been identified. Our team is investigating the cause of the issue.

We apologize for any inconvenience this may have caused.
Jul 9, 06:32 PDT
Jul 8, 2026
ML Consumer/Opening - Shared Production Environment Maintenance
Completed - The scheduled maintenance has been completed.
Jul 8, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 19:00 PDT
Scheduled - We will be performing system maintenance on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Jul 8, 14:35 PDT
Missing CREDIT_CARD_BOOKING_DATE_UTC column in DA_CC_SPECIFIC_LOAN_INFO table | Data Connect
Resolved - Missing column is now available, tomorrows refresh will bring in missing data.

We apologize for the inconvenience caused! Please reach out via support for any issues.
Jul 8, 15:31 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 8, 11:47 PDT
Investigating - The CREDIT_CARD_BOOKING_DATE_UTC column is currently unavailable in the DA_CC_SPECIFIC_LOAN_INFO table. This may affect downstream processes and reports. Our team is investigating and will restore access as quickly as possible.
Jul 8, 08:39 PDT
Jul 7, 2026
Data Connect - Backend Security Updates
Completed - The scheduled maintenance has been completed.
Jul 7, 17:00 PDT
Verifying - Verification is currently underway for the maintenance items.
Jul 7, 15:59 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 10:00 PDT
Scheduled - We're implementing backend security updates to continue enhancing platform stability. This requires a brief service interruption.

Please plan your pipeline runs before 1:00 PM EST or after 8:00 PM EST. We appreciate your patience as we work to keep your data secure.
Jun 29, 14:29 PDT
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