Extreme latency for DL4

Incident Report for MeridianLink Statuspage

Resolved

This incident has been resolved.
Posted Aug 14, 2025 - 12:23 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 14, 2025 - 11:01 PDT

Identified

We’ve identified the issue and have successfully stopped the query that was responsible for the latency.
Posted Aug 14, 2025 - 10:55 PDT

Update

We are continuing to investigate this issue.
Posted Aug 14, 2025 - 10:51 PDT

Investigating

Users are reporting extreme latency on DL4. Our development teams are looking into this.
Posted Aug 14, 2025 - 10:51 PDT
This incident affected: MeridianLink DecisionLender (DecisionLender4 App Operational Status).