Latency on the CS Server

Incident Report for MeridianLink Statuspage

Resolved

This incident has been resolved.
Posted Mar 24, 2025 - 14:18 PDT

Monitoring

Development added a virtual machine to help manage the load and investigated the activity causing the latency issues. They have informed us that the system is now back to normal. If you opened a case with Support, please confirm whether you are seeing improvements and if the issue has been resolved.
Posted Mar 24, 2025 - 10:01 PDT

Update

We are continuing to investigate this issue.
Posted Mar 24, 2025 - 09:20 PDT

Investigating

We are currently investigating this issue.
Posted Mar 24, 2025 - 08:48 PDT
This incident affected: MeridianLink Consumer / MeridianLink Opening (Consumer App Operational Status).
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