MeridianLink PriceMyLoan FHLMC rate sheet processing delay (vendor issue)

Incident Report for MeridianLink Statuspage

Resolved

This incident has been resolved.

Posted Mar 30, 2026 - 08:48 PDT

Monitoring

FHLMC has reported to us that the issue is resolved on their end. Our rates team is currently verifying that they are able to receive the FHLMC rate sheet.

Posted Mar 30, 2026 - 08:30 PDT

Investigating

FHLMC (Freddie Mac) has reported that they are experiencing an issue, so they are unable to send us this morning's rate sheet. As soon as FHLMC has resolved this issue, we will update you.

FHLMC reported to us:
"Loan Selling Advisor Cash and Guarantor Pricing APIs (and GUI)
We are currently experiencing an issue with Loan Selling Advisor impacting pricing and committing activities for both Cash and Guarantor contracts. Our technical teams are actively working to resolve this matter, and we apologize for any inconvenience. For questions, email SMASupport@FreddieMac.com"

Posted Mar 30, 2026 - 08:18 PDT

This incident affected: MeridianLink Mortgage OpenClose/Optics/CAW (OpenClose, OpenClose Pricing Engine (DecisionAssist)), MeridianLink Mortgage Access (Mortgage Access), and MeridianLink Mortgage (Mortgage App Pricing Engine (PML)).