MCL - System Locked Files

Incident Report for MeridianLink Statuspage

Resolved

This incident has been resolved.
Posted May 01, 2025 - 14:51 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 01, 2025 - 14:40 PDT

Identified

The issue has been identified. Our technical teams are working to implement a fix.
Posted May 01, 2025 - 14:33 PDT

Update

We are continuing to investigate this issue.
Posted May 01, 2025 - 14:20 PDT

Update

We are continuing to investigate this issue.
Posted May 01, 2025 - 14:18 PDT

Investigating

We have received reports from multiple CRAS regarding system locked files that started around 01:50 PM PST
Posted May 01, 2025 - 14:12 PDT
This incident affected: MeridianLink Mortgage Credit Link (Mortgage Credit Link App Operational Status, Mortgage Credit Link Credit Integrations, Mortgage Credit Link Additional Product Integrations).