We’ve found and fixed the cause of this delay. An internal onboarding job ran longer than expected, and the data refresh was waiting on that job to finish. We’ve updated that dependency, so this job will no longer delay future data refreshes.
If you haven’t already, please re-run your process to pull in any missing records from the delayed refresh.
Thank you for your patience
Posted Oct 28, 2026 - 10:09 PDT
Monitoring
The delayed data is now available on the pipeline. Please re-run your process to pull in the missing records.
Our team is still investigating the root cause of the delay. We’ll post another update once we know more. We apologize for the inconvenience and appreciate your patience.
Posted Oct 28, 2026 - 06:31 PDT
Investigating
We’re aware of a data refresh delay affecting most Data Connect clients.
Our team is actively investigating and will post an update as soon as we have more information. We apologize for the inconvenience and appreciate your patience.
Posted Oct 28, 2026 - 05:37 PDT
This incident affected: Data and Partner Connect (Data Connect Refresh Status).