ML Support Contact Disruptions

Incident Report for MeridianLink Statuspage

Resolved

This incident has been resolved.

Posted Mar 19, 2025 - 16:35 PDT

Investigating

The Support teams at MeridianLink are experiencing intermittent issues with the following:

Salesforce - Interruptions with receiving and replying to cases. Interruptions with accessing the Support Portal.
Phone - Calls are being dropped or not connected.
Chats - Chats are being dropped or disconnected if received or not connected.

We are working diligently to identify and resolve these issues immediately.

We thank you for your patience.

Posted Mar 19, 2025 - 14:59 PDT

This incident affected: MeridianLink Portal (Portal App - Other Partner Integrations) and MeridianLink Consumer / MeridianLink Opening (Consumer App - Other Partner Integrations).