DecisionLender - Reports are not generating timely - Reports are throwing 504 errors

Incident Report for MeridianLink Statuspage

Resolved

This incident has been resolved.
Posted Mar 20, 2023 - 12:25 PDT

Update

We are continuing to monitor for any further issues.
Posted Mar 20, 2023 - 12:25 PDT

Monitoring

A fix has been implemented and reports should be running as expected.
Posted Mar 20, 2023 - 10:40 PDT

Investigating

We are currently investigating an issue impacting reports that are being pulled and scheduled from DecisionLender 4.
Posted Mar 20, 2023 - 09:22 PDT
This incident affected: MeridianLink DecisionLender (DecisionLender4 Reporting DBS).