MeridianLink's phone system vendor has implemented a fix and is currently monitoring the results. We are now receiving inbound calls and consider this issue resolved. RingCentral updates can be found here: https://status.ringcentral.com/#contactcenter-americas-0
Posted Jan 23, 2025 - 07:28 PST
Monitoring
MeridianLink's phone system vendor has implemented a fix, and they are currently monitoring the results. We expect to be able to receive inbound calls as usual at the start of business hours tomorrow, January 23rd. Additional status updates from our vendor can be found here: https://status.ringcentral.com/#contactcenter-americas-0
Posted Jan 22, 2025 - 20:45 PST
Update
The issue with MeridianLink's phone system vendor is ongoing, and we are still unable to receive phone calls at this time. Please contact support via Chat or Case in the Support Portal. The status of the vendor's issue can be found here: https://status.ringcentral.com/#contactcenter-americas-0
Posted Jan 22, 2025 - 16:00 PST
Identified
MeridianLink's Phone System Vendor is experience an issue therefore the company and the support teams are unable to receive phone calls. Please contact support via Chat or via the Support Portal. The status of the vendor's issue can be found here https://status.ringcentral.com/#contactcenter-americas-0