This Statuspage provides the status of MeridianLink's products.
Customers may click "Subscribe to Updates" and select specific Product Components to receive email notifications for if there is a service disruption.
Resolved -
This incident has been resolved.
Jul 26, 08:20 PDT
Identified -
We identified a delay in the data refresh for July 26, 2024. We are currently rebuilding and will be done in approximately 2 hours.
Jul 26, 06:13 PDT
Completed -
The scheduled maintenance has been completed.
Jul 25, 00:31 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 00:00 PDT
Scheduled -
We will be performing system maintenance on one specific dedicated production environment in the Hawaiian time zone - after business hours. This is to install the MS security patch for the current month.
Jul 23, 13:37 PDT
Completed -
The scheduled maintenance has been completed.
Jul 24, 23:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 19:00 PDT
Scheduled -
We will be performing system maintenance on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Jul 22, 08:56 PDT
Resolved -
This incident has been resolved.
Jul 22, 08:01 PDT
Monitoring -
We are closing this incident. If you are experiencing any ongoing issues with any of our vendor partners related to the Crowdstrike incident and need MeridianLink collaboration, don't hesitate to contact the Support team.
Jul 19, 06:56 PDT
Completed -
The scheduled maintenance has been completed.
Jul 21, 03:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 21:00 PDT
Scheduled -
OpenClose’s ODR vendor will be performing maintenance on the ODR - Optical Document Recognition system during the following times in the coming days:
UAT: Sunday 21st July’24 between (12:00 AM - 6:00 AM) EST
The unavailability of this feature is expected during this window. Packages submitted during this time will not be processed.
While we do not anticipate any complications, with any maintenance event there exists a certain amount of risk. OpenClose is committed to providing the highest possible level of service; therefore, we strive to increase customer satisfaction and productivity through our proactive approach to customer notification.
Jul 17, 06:39 PDT
Completed -
The scheduled maintenance has been completed.
Jul 18, 21:37 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 19:00 PDT
Scheduled -
We will be performing system maintenance on EPL and Dedicated production environments - after business hours. This is to install the MS security patch for the current month.
This maintenance is scheduled to begin at 7 pm (PT) for east coast environments. For other environments we will proceed with the update after COB for that timezone. During this time, each environment will be down for approximately 30-40 minutes.
Jul 8, 09:08 PDT
Completed -
The scheduled maintenance has been completed.
Jul 17, 22:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 18:00 PDT
Scheduled -
MeridianLink will be performing system maintenance on Mortgage Access POS production on Wednesday, July 17, 2024 at 9pm ET for 4 hours. This may result in may result in some brief, intermittent downtime. There is no customer action needed after this change.
MeridianLink is committed to providing the highest possible level of service; therefore, we strive to increase customer satisfaction and productivity through our proactive approach to customer notification.
Jul 15, 14:56 PDT