This Statuspage provides the status of MeridianLink's products.
Customers may click "Subscribe to Updates" and select specific Product Components to receive email notifications for if there is a service disruption.
MeridianLink Consumer / MeridianLink Opening
MeridianLink Consumer (also known as LPQ) is a Loan Origination System
Operational
Consumer App Operational Status
Operational
Consumer App Credit Reports
Operational
Consumer App Fraud Prevention Vendors
Operational
Consumer App Indirect Auto Integrations
Operational
Resolved -
We have received confirmation from Equifax that this issue has been resolved.
Oct 3, 12:34 PDT
Monitoring -
We are no longer experiencing errors with Equifax consumer credit reports. We are monitoring to confirm the issue has been fully resolved.
Oct 3, 10:54 PDT
Update -
We are still experiencing errors with Equifax credit reports, although the errors appear intermittent. We are awaiting more information from Equifax and will continue to provide updates.
Oct 3, 09:51 PDT
Investigating -
We are currently experiencing errors with Equifax credit reports. We have reached out to the bureau to investigate and will provide updates as we receive more information.
Oct 3, 07:39 PDT
Resolved -
We have received confirmation from Equifax that this issue has been resolved.
Oct 3, 12:34 PDT
Monitoring -
We are no longer experiencing errors with Equifax consumer credit reports. We are monitoring to confirm the issue has been fully resolved.
Oct 3, 10:54 PDT
Update -
We are still experiencing errors with Equifax credit reports, although the errors appear intermittent. We are awaiting more information from Equifax and will continue to provide updates.
Oct 3, 09:51 PDT
Investigating -
We are currently experiencing errors with Equifax consumer credit reports. We have reached out to the bureau to investigate and will provide updates as we receive more information.
Oct 3, 07:29 PDT
Resolved -
We have received confirmation from Equifax that this issue has been resolved.
Oct 3, 12:33 PDT
Monitoring -
We are no longer experiencing errors with Equifax consumer credit reports. We are monitoring to confirm the issue has been fully resolved
Oct 3, 10:53 PDT
Update -
We have confirmed with Equifax that they are aware of the issue and are investigating.
Oct 3, 07:29 PDT
Investigating -
We've received reports of errors when attempting to pull credit through Equifax. We are currently investigating this issue.
Oct 3, 07:24 PDT
Resolved -
"We have received confirmation from Equifax that this issue has been resolved."
Oct 3, 12:33 PDT
Monitoring -
We are no longer experiencing errors with Equifax consumer credit reports. We are monitoring to confirm the issue has been fully resolved
Oct 3, 10:54 PDT
Identified -
Equifax confirmed this is on their side. ending resolution from Bureau
Oct 3, 07:40 PDT
Investigating -
We are currently investigating this issue
Oct 3, 07:39 PDT
Resolved -
This incident has been resolved.
Sep 28, 12:59 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Sep 28, 12:50 PDT
Investigating -
Trade House Data's Person Search Source D (IDS - Equifax) is currently down. We are working with the source now to get searches up and running. Currently no ETA.
Sep 28, 12:24 PDT
Resolved -
iQQ is showing that this issue has been resolved. We have also received reports from several users that iQQ is working as expected now.
Sep 27, 08:19 PDT
Update -
iQQ is aware of the issue and are currently investigating. Please refer to the iQQ status page for more detailed updates: https://alliedsolutions.statuscast.com/#!/
Sep 27, 07:18 PDT
Investigating -
We have received reports of users receiving an error when attempting to use iQQ. We are currently investigating this issue.
Sep 27, 06:58 PDT
Resolved -
This incident has been resolved.
Sep 27, 07:25 PDT
Identified -
The issue with The Work Number integration has been identified, and a fix is currently being worked on.
Sep 26, 15:25 PDT
Investigating -
The Work Number integration is currently not functioning properly. We have reached out to our contact at Equifax and are awating a response. Please reach out to The Work Number for updates.
Sep 26, 09:09 PDT
Resolved -
This incident has been resolved.
Sep 26, 06:22 PDT
Update -
The fix for this issue will be deployed to the shared Production environments on Monday night (9/25), following the normal Production maintenance schedule. It will be deployed to Beta this weekend, and to Demo on Wednesday night (9/27).
Sep 22, 17:52 PDT
Identified -
A fix for this issue is in the work and is planned to be deployed on Monday night.
Sep 21, 13:14 PDT
Investigating -
We are currently investigating the issue of Decision Comments not showing in the Float Comments popup. In the meantime the suggested workaround is to view the Comments from the Comments page.
Our developers are investigating this issue.
Sep 21, 08:31 PDT
Completed -
The scheduled maintenance has been completed.
Sep 25, 23:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 19:00 PDT
Scheduled -
We will be performing system maintenance on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Sep 22, 10:35 PDT
Resolved -
We have been advised that Equifax has resolved this issue
Sep 23, 15:13 PDT
Identified -
We are aware of the current Equifax Outage effecting Credit Pulls. Equifax has acknowledged this issue and we will continue to monitor this situation.
Sep 23, 11:40 PDT
Completed -
The scheduled maintenance has been completed.
Sep 21, 23:57 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 19:00 PDT
Scheduled -
We will be performing system maintenance on EPL and Dedicated production environments - after business hours. This is to install the MS security patch for the current month.
This maintenance is scheduled to begin at 7 pm (PT) for east coast environments. For other environments we will proceed with the update after COB for that timezone. During this time, each environment will be down for approximately 30-40 minutes.
Sep 18, 08:32 PDT
Completed -
The scheduled maintenance has been completed.
Sep 21, 22:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 20:00 PDT
Scheduled -
Mortgage Credit Link (MCL) will be undergoing scheduled maintenance beginning at 8:00 PM Pacific time. During this time, clients may experience intermittent service interruption lasting for periods of 5 to 20 minutes. Maintenance will be completed on different system areas at different times during the maintenance window, to minimize any possible service interruption.
Sep 14, 16:16 PDT
Resolved -
A fix has been pushed to Production. Please reach out to Support if any further issues after 2:30pm PT.
Sep 21, 14:41 PDT
Identified -
The issue has been identified and a fix is being implemented.
Sep 21, 11:34 PDT
Investigating -
We are currently investigating the issue of the Loan Term not coming into the application from VL apps generated from Portal. At this time there isn't a workaround available outside of contacting the applicant.
Our developers are investigating the issue.
Sep 21, 08:32 PDT
Completed -
The scheduled maintenance has been completed.
Sep 20, 23:01 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 19:01 PDT
Scheduled -
We will be performing system maintenance on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Sep 18, 08:29 PDT
Resolved -
This incident has been resolved.
Sep 20, 09:33 PDT
Update -
This issue has been resolved. Rates are now loaded.
Sep 20, 09:02 PDT
Investigating -
The rates team of DecisionAssist are experiencing lag time in loading rates this morning. The loading of today's rates will be delayed as a result. The MeridianLink engineering team is working to resolve the issue as quickly as possible.
Sep 20, 06:52 PDT