This Statuspage provides the status of MeridianLink's products.
Customers may click "Subscribe to Updates" and select specific Product Components to receive email notifications for if there is a service disruption.
Resolved -
Support received confirmation from several customers this morning stating that the fix resolved the issue.
Nov 29, 07:53 PST
Monitoring -
A fix has been implemented and MeridianLink Portal should now be accessible in the test environments.
Nov 28, 18:14 PST
Update -
The technical team will be deploying a fix tonight after business hours.
Nov 28, 14:34 PST
Identified -
The technical team isolated the issue to the latest deployment that occurred on the evening of 11/23. The team is currently working to resolve the problem.
We will continue to post updates until the issue is resolved.
Nov 28, 10:06 PST
Investigating -
Users are reporting that they are unable to access the MeridianLink Portal in Beta or Demo. The MeridianLink Portal is still available in Production.
Our Technical team is currently investigating.
Nov 28, 07:30 PST
Completed -
The scheduled maintenance has been completed.
Nov 22, 21:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 19:01 PST
Scheduled -
We will be performing system maintenance on EPLQA tonight - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, EPLQA will be down for approximately 30-40 minutes.
Nov 22, 10:23 PST
Resolved -
This issue has been resolved and the system is functioning as expected. Postmortem to follow.
Nov 22, 07:03 PST
Identified -
Our teams have identified the issue causing latency and are working on a fix.
Nov 22, 06:28 PST
Investigating -
Our teams are currently investigating reports of latency, specifically around setting working user, pulling credit, adding stipulations, removing working user and page navigation.
Nov 22, 06:26 PST
Completed -
The scheduled maintenance has been completed.
Nov 21, 23:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 19:00 PST
Update -
We will be undergoing scheduled maintenance during this time.
Nov 18, 11:45 PST
Scheduled -
We will be performing system maintenance on all shared production server environments Monday night - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the HS and WS server maintenance will start at 9 pm (PT).
Nov 21, 10:39 PST
Resolved -
The issue has been resolved. CUNA Software Support shared that the issue was resolved at 10:01 AM (PT) / 12:01 PM (CT), reference ticket #2991434.
Nov 18, 11:04 PST
Identified -
CUNA has confirmed they are experiencing issues on their side and are working to resolve them.
Nov 18, 07:15 PST
Investigating -
Users are reporting errors when attempting to use CUNA from within ML Consumer/Opening. This is currently being investigated.
Nov 18, 07:08 PST
Resolved -
The data refresh is complete.
Nov 17, 10:55 PST
Investigating -
The data refresh for November 16 has been delayed. Our team is investigating the issue, and we will provide updates as soon as we can.
Nov 17, 09:48 PST