MeridianLink Statuspage

All Systems Operational

About This Site

This Statuspage provides the status of MeridianLink's products.
Customers may click "Subscribe to Updates" and select specific Product Components to receive email notifications if there is a service disruption.

MeridianLink Consumer / MeridianLink Opening ? Operational
Consumer App Operational Status Operational
Consumer App Credit Reports Operational
Consumer App Fraud Prevention Vendors Operational
Consumer App Indirect Auto Integrations Operational
Consumer App Vehicle Valuation Operational
Consumer App Underwriting & Pricing Engine Operational
Consumer App - Other Partner Integrations Operational
Consumer App Core Integration Operational
Consumer App Documents Operational
Consumer App Reports Operational
MeridianLink Mortgage Operational
Mortgage App LOS Operational
Mortgage App EDocs Operational
Mortgage App Pricing Engine (PML) Operational
Mortgage App Integrations Operational
Mortgage App Reporting ? Operational
Mortgage App TPO Portal Operational
MeridianLink Mortgage Credit Link Operational
Mortgage Credit Link App Operational Status Operational
Mortgage Credit Link Credit Integrations Operational
Mortgage Credit Link Additional Product Integrations Operational
MeridianLink Collect Operational
Collect App Operational Status Operational
Collect App Internal Integrations ? Operational
Collect App External Integrations ? Operational
MeridianLink Portal Operational
Portal App Operational Status Operational
Portal App Credit Reports Operational
Portal App Fraud Prevention Vendors Operational
Portal App eSign Operational
Portal App Underwriting & Pricing Engine Operational
Portal App - Other Partner Integrations Operational
Portal App Core Integration Operational
Portal App Portal Manager Operational
Portal App SSO Operational
Portal App Documents Operational
MeridianLink DecisionLender Operational
DecisionLender4 App Operational Status Operational
DecisionLender4 Reporting DBS Operational
DecisionLender4 Partner Integrations Operational
DecisionLender3.5 App Operational Status Operational
DecisionLender3.5 Reporting DBS Operational
DecisionLender3.5 Partner Integrations Operational
MeridianLink Engage Operational
Engage App Operational Status Operational
MeridianLink Insight Operational
Insight Operational Status Operational
Data Refresh Operational
TazWorks Operational
InstaScreen Operational Status Operational
InstaScreen Partner Integrations Operational
QuickApp Pro/QuickLease Pro Operational Status Operational
Trade House Data Searches Operational
MeridianLink Business Operational
Atlas Platform Operational
Credit Card Application Operational
Business Lending Application ? Operational
Offer and Closing Operational
Cloudflare Cloudflare Workers Operational
Cloudflare CDN/Cache Operational
MeridianLink Mortgage OpenClose/Optics/CAW Operational
OpenClose Operational
OpenClose Pricing Engine (DecisionAssist) Operational
Mortgage Optics Operational
ConsumerAssist Web Operational
MeridianLink Mortgage Access Operational
Mortgage Access Operational
MeridianLink ACTion Operational
ACTion App Operational Status Operational
ACTion Reporting DBS Operational
ACTion Third Party integrations Operational
General Operational
Global Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 25, 2025

No incidents reported today.

Apr 24, 2025
Resolved - This incident has been resolved.
Apr 24, 09:26 PDT
Investigating - We are currently experiencing an unexpected outage on ML Insight. Our technical team is actively investigating the issue to identify the cause and restore full functionality as quickly as possible.

We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will keep you updated as we learn more and work toward a resolution.

Thank you for your continued support.

Apr 24, 08:15 PDT
Apr 23, 2025
Resolved - This incident has been resolved.
Apr 23, 14:07 PDT
Monitoring - A fix has been implemented for the third party integration issues related to the MISMO files and the systems are being monitored. In addition, a work around solution for accessing the Support Portal has been identified. To access the Support Portal, please use the "MeridianLink Support Portal" link at the top of the page from with in the loan editor instead of using the link at the top of the pipeline view. Please note that you must be support authorized to use this link.
Apr 23, 13:30 PDT
Identified - The issue has been identified and a fix is being implemented.
Apr 23, 09:21 PDT
Investigating - Users are reporting issues with MeridianLink Mortgage third party integrations and an inability to log into the Support Portal. We are actively investigating this issue.
Apr 23, 07:30 PDT
Apr 22, 2025
Resolved - After identifying an issue with lender2, which has since resolved itself, our Development team has observed that load times have returned to normal. If you have created a case with Support, could you please confirm that the system performance is now as expected?
Apr 22, 14:14 PDT
Monitoring - After identifying an issue with lender2, which has since resolved itself, our Development team has observed that load times have returned to normal. If you have created a case with Support, could you please confirm that the system performance is now as expected?
Apr 22, 12:02 PDT
Investigating - We are currently investigating this issue.
Apr 22, 11:35 PDT
Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025
Completed - The scheduled maintenance has been completed.
Apr 18, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 19:00 PDT
Scheduled - We will be performing system maintenance on EPL and Dedicated production environments - after business hours. This is to install the MS security patch for the current month.

This maintenance is scheduled to begin at 7 pm (PT) for east coast environments. For other environments we will proceed with the update after COB for that timezone. During this time, each environment will be down for approximately 30-40 minutes.

Mar 31, 10:09 PDT
Apr 17, 2025
Completed - The scheduled maintenance has been completed.
Apr 17, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 19:01 PDT
Scheduled - We will be performing system maintenance to resolve known issues on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Apr 17, 14:22 PDT
Apr 16, 2025
Completed - The scheduled maintenance has been completed.
Apr 16, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 19:00 PDT
Scheduled - We will be performing system maintenance on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Apr 14, 08:31 PDT
Resolved - This incident has been resolved.
Apr 16, 13:33 PDT
Identified - The issue has been identified and we are applying a fix. This fix is schedule to be complete the latest 4 PM EST.

We sincerely apologize for the inconvenience this may cause to your processes.

Apr 16, 12:16 PDT
Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025
Resolved - This incident has been resolved. Your DL 4 system performance should have returned to normal.
Apr 12, 12:17 PDT
Identified - We are aware of an issue with the DecisionLender4 environment. We have identified the issue and are actively working on a resolution.
Apr 12, 12:08 PDT
Apr 11, 2025

No incidents reported.