MeridianLink Statuspage
All Systems Operational

About This Site

This Statuspage provides the status of MeridianLink's products.
Customers may click "Subscribe to Updates" and select specific Product Components to receive email notifications for if there is a service disruption.

MeridianLink Consumer / MeridianLink Opening ? Operational
Consumer App Operational Status Operational
Consumer App Credit Reports Operational
Consumer App Fraud Prevention Vendors Operational
Consumer App Indirect Auto Integrations Operational
Consumer App Vehicle Valuation Operational
Consumer App Underwriting & Pricing Engine Operational
Consumer App - Other Partner Integrations Operational
Consumer App Core Integration Operational
Consumer App Documents Operational
Consumer App Reports Operational
MeridianLink Mortgage Operational
Mortgage App LOS Operational
Mortgage App EDocs Operational
Mortgage App Pricing Engine (PML) Operational
Mortgage App Integrations Operational
Mortgage App Reporting ? Operational
Mortgage App TPO Portal Operational
MeridianLink Mortgage Credit Link Operational
Mortgage Credit Link App Operational Status Operational
Mortgage Credit Link Credit Integrations Operational
Mortgage Credit Link Additional Product Integrations Operational
MeridianLink Collect Operational
Collect App Operational Status Operational
Collect App Internal Integrations ? Operational
Collect App External Integrations ? Operational
MeridianLink Portal Operational
Portal App Operational Status Operational
Portal App Credit Reports Operational
Portal App Fraud Prevention Vendors Operational
Portal App eSign Operational
Portal App Underwriting & Pricing Engine Operational
Portal App - Other Partner Integrations Operational
Portal App Core Integration Operational
Portal App Portal Manager Operational
Portal App SSO Operational
Portal App Documents Operational
MeridianLink DecisionLender Operational
DecisionLender4 App Operational Status Operational
DecisionLender4 Reporting DBS Operational
DecisionLender4 Partner Integrations Operational
DecisionLender3.5 App Operational Status Operational
DecisionLender3.5 Reporting DBS Operational
DecisionLender3.5 Partner Integrations Operational
MeridianLink Engage Operational
Engage App Operational Status Operational
MeridianLink Insight Operational
Insight Operational Status Operational
Data Refresh Operational
TazWorks Operational
InstaScreen Operational Status Operational
InstaScreen Partner Integrations Operational
QuickApp Pro/QuickLease Pro Operational Status Operational
Trade House Data Searches Operational
MeridianLink Business Operational
Atlas Platform Operational
Credit Card Application Operational
Business Lending Application ? Operational
Offer and Closing Operational
Cloudflare Cloudflare Workers Operational
Cloudflare CDN/Cache Operational
MeridianLink Mortgage OpenClose/Optics/CAW Operational
OpenClose Operational
OpenClose Pricing Engine (DecisionAssist) Operational
Mortgage Optics Operational
ConsumerAssist Web Operational
MeridianLink Mortgage Access Operational
Mortgage Access Operational
General Operational
Global Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
The MeridianLink Knowledge Base will be undergoing scheduled maintenance by our 3rd party provider on Sunday, October 27th, 12:00-3:00 AM PT. During this time, users accessing the Knowledge Base will be presented with an error message stating the page cannot load, and no articles will appear from Knowledge Base searches originating from the Support Portal.
No other MeridianLink products and platforms will be affected by this maintenance.

Posted on Oct 17, 2024 - 08:01 PDT
Past Incidents
Oct 25, 2024
Resolved - This incident has been resolved.
Oct 25, 15:34 PDT
Investigating - We are investigating a delay in the data refresh for the Insight Consumer Cube for October 24, 2024. If you are affected, please change the data source for your dashboard to the Insight Consumer and Opening Cube while we work on this issue.
Oct 25, 12:32 PDT
Resolved - Our development team has identified that this issue affected the Beta environment only. It has been resolved with the redeployment of Beta yesterday evening.

If you are experiencing similar issues in Demo, please report them to Support for further investigation.

Oct 25, 09:48 PDT
Monitoring - A fix has been implemented to Beta and we're monitoring the results.
Oct 24, 19:31 PDT
Identified - The issue has been identified and we are working towards re-deploying Beta with a fix tonight.
Oct 24, 15:12 PDT
Investigating - Clients are reporting that they're receiving error code popups when navigating applications in Beta and Demo. We are currently investigating this issue and working towards a resolution.

If you contact support, please provide the error code and which environment it occurred in. Otherwise, we will post actionable updates here when they become available.

Oct 24, 10:08 PDT
Resolved - This incident has been resolved.
Oct 25, 08:31 PDT
Identified - Currently text messages sent from InstaScreen are delayed due to an outage with Twilio (https://status.twilio.com/)
Oct 24, 08:27 PDT
Oct 24, 2024
Oct 23, 2024

No incidents reported.

Oct 22, 2024
Completed - The scheduled maintenance has been completed.
Oct 22, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 19:00 PDT
Scheduled - We will be performing system maintenance to resolve known issues on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Oct 22, 12:50 PDT
Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024
Completed - The scheduled maintenance has been completed.
Oct 18, 01:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 19:00 PDT
Scheduled - We will be performing system maintenance on EPL and Dedicated production environments - after business hours. This is to install the MS security patch for the current month.

This maintenance is scheduled to begin at 7 pm (PT) for east coast environments. For other environments we will proceed with the update after COB for that timezone. During this time, each environment will be down for approximately 30-40 minutes.

Sep 30, 09:25 PDT
Oct 17, 2024
Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.