MeridianLink Statuspage
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 2022 - 18:01 PST
Scheduled - We will be undergoing scheduled maintenance during this time.

About This Site

This Statuspage provides the status of MeridianLink's products.
Customers may click "Subscribe to Updates" and select specific Product Components to receive email notifications for if there is a service disruption.

MeridianLink Consumer / MeridianLink Opening ? Operational
Consumer App Operational Status Operational
Consumer App Credit Reports Operational
Consumer App Fraud Prevention Vendors Operational
Consumer App Indirect Auto Integrations Operational
Consumer App Vehicle Valuation Operational
Consumer App Underwriting & Pricing Engine Operational
Consumer App - Other Partner Integrations Operational
Consumer App Core Integration Operational
Consumer App Documents Operational
Consumer App Reports Operational
MeridianLink Mortgage Operational
Mortgage App LOS Operational
Mortgage App EDocs Operational
Mortgage App Pricing Engine (PML) Operational
Mortgage App Integrations Operational
Mortgage App Reporting ? Operational
Mortgage App TPO Portal Operational
MeridianLink Mortgage Credit Link Operational
Mortgage Credit Link App Operational Status Operational
Mortgage Credit Link Credit Integrations Operational
Mortgage Credit Link Additional Product Integrations Operational
MeridianLink Collect Operational
Collect App Operational Status Operational
Collect App Internal Integrations ? Operational
Collect App External Integrations ? Operational
MeridianLink Portal Operational
Portal App Operational Status Operational
Portal App Credit Reports Operational
Portal App Fraud Prevention Vendors Operational
Portal App eSign Operational
Portal App Underwriting & Pricing Engine Operational
Portal App - Other Partner Integrations Operational
Portal App Core Integration Operational
Portal App Portal Manager Operational
Portal App SSO Operational
Portal App Documents Operational
MeridianLink DecisionLender Operational
DecisionLender4 App Operational Status Operational
DecisionLender4 Reporting DBS Operational
DecisionLender4 Partner Integrations Operational
DecisionLender3.5 App Operational Status Operational
DecisionLender3.5 Reporting DBS Operational
DecisionLender3.5 Partner Integrations Operational
MeridianLink Engage Operational
Engage App Operational Status Operational
MeridianLink Insight Operational
Insight Operational Status Operational
Insight Operational Status – Qlik Operational
Data Refresh Operational
TazWorks Operational
InstaScreen Operational Status Operational
InstaScreen Partner Integrations Operational
QuickApp Pro/QuickLease Pro Operational Status Operational
Trade House Data Searches Operational
Atlas Platform Operational
Atlas Platform Operational
Credit Card Application Operational
Business Lending Application ? Operational
Offer and Closing Operational
Cloudflare Cloudflare Workers Operational
Cloudflare CDN/Cache Operational
General Operational
Global Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 30, 2022
Completed - The scheduled maintenance has been completed.
Nov 30, 01:31 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 01:01 PST
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 28, 09:02 PST
Nov 29, 2022
Resolved - Support received confirmation from several customers this morning stating that the fix resolved the issue.
Nov 29, 07:53 PST
Monitoring - A fix has been implemented and MeridianLink Portal should now be accessible in the test environments.
Nov 28, 18:14 PST
Update - The technical team will be deploying a fix tonight after business hours.
Nov 28, 14:34 PST
Identified - The technical team isolated the issue to the latest deployment that occurred on the evening of 11/23. The team is currently working to resolve the problem.

We will continue to post updates until the issue is resolved.

Nov 28, 10:06 PST
Investigating - Users are reporting that they are unable to access the MeridianLink Portal in Beta or Demo. The MeridianLink Portal is still available in Production.

Our Technical team is currently investigating.

Nov 28, 07:30 PST
Resolved - This incident has be resolved.
Nov 29, 07:46 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 28, 13:26 PST
Investigating - We are currently investigating this issue.
Nov 28, 10:26 PST
Nov 28, 2022
Resolved - This incident has been resolved as of 11/21.
Nov 28, 09:59 PST
Update - We are continuing to investigate this issue.
Nov 21, 06:51 PST
Investigating - We are currently investigating this issue.
Nov 21, 06:49 PST
Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022
Completed - The scheduled maintenance has been completed.
Nov 22, 21:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 20:01 PST
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 22, 13:30 PST
Completed - The scheduled maintenance has been completed.
Nov 22, 21:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 19:01 PST
Scheduled - We will be performing system maintenance on EPLQA tonight - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, EPLQA will be down for approximately 30-40 minutes.
Nov 22, 10:23 PST
Resolved - This issue has been resolved and the system is functioning as expected. Postmortem to follow.
Nov 22, 07:03 PST
Identified - Our teams have identified the issue causing latency and are working on a fix.
Nov 22, 06:28 PST
Investigating - Our teams are currently investigating reports of latency, specifically around setting working user, pulling credit, adding stipulations, removing working user and page navigation.
Nov 22, 06:26 PST
Nov 21, 2022
Completed - The scheduled maintenance has been completed.
Nov 21, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 19:00 PST
Update - We will be undergoing scheduled maintenance during this time.
Nov 18, 11:45 PST
Scheduled - We will be performing system maintenance on all shared production server environments Monday night - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the HS and WS server maintenance will start at 9 pm (PT).
Nov 21, 10:39 PST
Nov 20, 2022

No incidents reported.

Nov 19, 2022
Resolved - This incident has been resolved.
Nov 19, 08:55 PST
Monitoring - The issue has been identified and fix has been implemented, we expect the data to be refreshed overnight.
Nov 18, 11:10 PST
Investigating - We are currently investigating this issue
Nov 18, 08:27 PST
Nov 18, 2022
Resolved - The issue has been resolved. CUNA Software Support shared that the issue was resolved at 10:01 AM (PT) / 12:01 PM (CT), reference ticket #2991434.
Nov 18, 11:04 PST
Identified - CUNA has confirmed they are experiencing issues on their side and are working to resolve them.
Nov 18, 07:15 PST
Investigating - Users are reporting errors when attempting to use CUNA from within ML Consumer/Opening. This is currently being investigated.
Nov 18, 07:08 PST
Nov 17, 2022
Completed - The scheduled maintenance has been completed.
Nov 17, 22:27 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 21:00 PST
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 16, 22:15 PST
Resolved - The data refresh is complete.
Nov 17, 10:55 PST
Investigating - The data refresh for November 16 has been delayed. Our team is investigating the issue, and we will provide updates as soon as we can.
Nov 17, 09:48 PST
Nov 16, 2022
Completed - The scheduled maintenance has been completed.
Nov 16, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 18:00 PST
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 16, 12:54 PST
Resolved - This incident has been resolved.
Nov 16, 09:26 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 16, 08:56 PST
Investigating - We are currently investigating this issue.
Nov 16, 08:27 PST