This Statuspage provides the status of MeridianLink's products.
Customers may click "Subscribe to Updates" and select specific Product Components to receive email notifications for if there is a service disruption.
Completed -
The scheduled maintenance has been completed.
Jun 7, 23:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 19:00 PDT
Scheduled -
Continuation of the previous infrastructure maintenance that was executed on 5/31/2023. We will be continuing upgrading network infrastructure for the remaining Dedicated Production Environments and EPL. There will be no code changes however there will be approximately 15 mins of downtime within the maintenance window. This will be a series of maintenances so not all Dedicated Production Environments will be done in one night. This maintenance event will only touch Dedicated Environments that have not been updated and are east of the Pacific Time Zone.
Jun 1, 08:16 PDT
Resolved -
This incident has been resolved.
Jun 5, 13:26 PDT
Investigating -
We've received reports of issues when attempting to submit an application via AppLive that utilizes a custom domain. We are currently investigating this issue. As a temporary workaround, financial institutions can revert to using standard ML Portal URLs.
Jun 5, 12:37 PDT
Completed -
The scheduled maintenance has been completed.
May 31, 23:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 19:00 PDT
Update -
We will be undergoing scheduled maintenance during this time.
May 31, 13:30 PDT
Scheduled -
We will be upgrading network infrastructure for Dedicated Production Environments. There will be no code changes however there will be approximately 15 mins of downtime within the maintenance window. This will be a series of maintenances so not all Dedicated Production Environments will be done in one night. This maintenance event will only touch Dedicated Environments east of the Pacific Time Zone.
May 31, 20:00 PDT
Completed -
The scheduled maintenance has been completed.
May 28, 06:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 02:00 PDT
Scheduled -
OpenClose’s ODR vendor will be performing maintenance on the ODR - Optical Document Recognition system during the following times in the coming days:
Production: Sunday 28th May’23 between (05:00 AM - 09:00 AM) EST
The unavailability of this feature is expected during this window. Packages submitted during this time will not be processed.
While we do not anticipate any complications, with any maintenance event there exists a certain amount of risk. OpenClose is committed to providing the highest possible level of service; therefore, we strive to increase customer satisfaction and productivity through our proactive approach to customer notification.
May 24, 12:42 PDT
Completed -
The scheduled maintenance has been completed.
May 25, 22:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 21:00 PDT
Scheduled -
MeridianLink Mortgage will be undergoing scheduled maintenance beginning at 9:00 PM Pacific time. During this time, clients may experience intermittent service interruption lasting for periods of 15 to 30 minutes.
May 25, 09:14 PDT