MeridianLink Statuspage
All Systems Operational

About This Site

This Statuspage provides the status of MeridianLink's products.
Customers may click "Subscribe to Updates" and select specific Product Components to receive email notifications for if there is a service disruption.

MeridianLink Consumer / MeridianLink Opening ? Operational
Consumer App Operational Status Operational
Consumer App Credit Reports Operational
Consumer App Fraud Prevention Vendors Operational
Consumer App Indirect Auto Integrations Operational
Consumer App Vehicle Valuation Operational
Consumer App Underwriting & Pricing Engine Operational
Consumer App - Other Partner Integrations Operational
Consumer App Core Integration Operational
Consumer App Documents Operational
Consumer App Reports Operational
MeridianLink Mortgage Operational
Mortgage App LOS Operational
Mortgage App EDocs Operational
Mortgage App Pricing Engine (PML) Operational
Mortgage App Integrations Operational
Mortgage App Reporting ? Operational
Mortgage App TPO Portal Operational
MeridianLink Mortgage Credit Link Operational
Mortgage Credit Link App Operational Status Operational
Mortgage Credit Link Credit Integrations Operational
Mortgage Credit Link Additional Product Integrations Operational
MeridianLink Collect Operational
Collect App Operational Status Operational
Collect App Internal Integrations ? Operational
Collect App External Integrations ? Operational
MeridianLink Portal Operational
Portal App Operational Status Operational
Portal App Credit Reports Operational
Portal App Fraud Prevention Vendors Operational
Portal App eSign Operational
Portal App Underwriting & Pricing Engine Operational
Portal App - Other Partner Integrations Operational
Portal App Core Integration Operational
Portal App Portal Manager Operational
Portal App SSO Operational
Portal App Documents Operational
MeridianLink DecisionLender Operational
DecisionLender4 App Operational Status Operational
DecisionLender4 Reporting DBS Operational
DecisionLender4 Partner Integrations Operational
DecisionLender3.5 App Operational Status Operational
DecisionLender3.5 Reporting DBS Operational
DecisionLender3.5 Partner Integrations Operational
MeridianLink Engage Operational
Engage App Operational Status Operational
MeridianLink Insight Operational
Insight Operational Status Operational
Insight Operational Status – Qlik Operational
Data Refresh Operational
TazWorks Operational
InstaScreen Operational Status Operational
InstaScreen Partner Integrations Operational
QuickApp Pro/QuickLease Pro Operational Status Operational
Trade House Data Searches Operational
MeridianLink Business Operational
Atlas Platform Operational
Credit Card Application Operational
Business Lending Application ? Operational
Offer and Closing Operational
Cloudflare Cloudflare Workers Operational
Cloudflare CDN/Cache Operational
MeridianLink Mortgage OpenClose/Access/Optics/CAW Operational
OpenClose Operational
OpenClose Pricing Engine (DecisionAssist) Operational
Mortgage Access Operational
Mortgage Optics Operational
ConsumerAssist Web Operational
General Operational
Global Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
TazWorks - Scheduled Maintenance Jun 8, 2023 21:00 - Jun 9, 2023 00:00 PDT
TazWorks will be undergoing scheduled maintenance for Instascreen during this time.
Posted on Jun 06, 2023 - 17:40 PDT
Past Incidents
Jun 8, 2023

No incidents reported today.

Jun 7, 2023
Completed - The scheduled maintenance has been completed.
Jun 7, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 19:00 PDT
Scheduled - Continuation of the previous infrastructure maintenance that was executed on 5/31/2023. We will be continuing upgrading network infrastructure for the remaining Dedicated Production Environments and EPL. There will be no code changes however there will be approximately 15 mins of downtime within the maintenance window. This will be a series of maintenances so not all Dedicated Production Environments will be done in one night. This maintenance event will only touch Dedicated Environments that have not been updated and are east of the Pacific Time Zone.
Jun 1, 08:16 PDT
Jun 6, 2023

No incidents reported.

Jun 5, 2023
Resolved - This incident has been resolved.
Jun 5, 13:26 PDT
Investigating - We've received reports of issues when attempting to submit an application via AppLive that utilizes a custom domain.
We are currently investigating this issue.
As a temporary workaround, financial institutions can revert to using standard ML Portal URLs.

Jun 5, 12:37 PDT
Jun 4, 2023

No incidents reported.

Jun 3, 2023

No incidents reported.

Jun 2, 2023

No incidents reported.

Jun 1, 2023

No incidents reported.

May 31, 2023
Completed - The scheduled maintenance has been completed.
May 31, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 19:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
May 31, 13:30 PDT
Scheduled - We will be upgrading network infrastructure for Dedicated Production Environments. There will be no code changes however there will be approximately 15 mins of downtime within the maintenance window. This will be a series of maintenances so not all Dedicated Production Environments will be done in one night. This maintenance event will only touch Dedicated Environments east of the Pacific Time Zone.
May 31, 20:00 PDT
Resolved - This incident has been resolved.
May 31, 10:28 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 31, 09:47 PDT
Investigating - We are currently investigating the issue associated with Symitar Connection.
May 31, 07:50 PDT
May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023
Completed - The scheduled maintenance has been completed.
May 28, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 02:00 PDT
Scheduled - OpenClose’s ODR vendor will be performing maintenance on the ODR - Optical Document Recognition system during the following times in the coming days:

Production: Sunday 28th May’23 between (05:00 AM - 09:00 AM) EST

The unavailability of this feature is expected during this window. Packages submitted during this time will not be processed.

While we do not anticipate any complications, with any maintenance event there exists a certain amount of risk. OpenClose is committed to providing the highest possible level of service; therefore, we strive to increase customer satisfaction and productivity through our proactive approach to customer notification.

May 24, 12:42 PDT
May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023
Completed - The scheduled maintenance has been completed.
May 25, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 21:00 PDT
Scheduled - MeridianLink Mortgage will be undergoing scheduled maintenance beginning at 9:00 PM Pacific time. During this time, clients may experience intermittent service interruption lasting for periods of 15 to 30 minutes.
May 25, 09:14 PDT
Completed - The scheduled maintenance has been completed.
May 25, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 21:01 PDT
Scheduled - We will be undergoing scheduled patching
May 24, 20:27 PDT