This Statuspage provides the status of MeridianLink's products.
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We will be performing system maintenance on EPL and Dedicated production environments - after business hours. This is to install the MS security patch for the current month.
This maintenance is scheduled to begin at 7 pm (PT) for east coast environments. For other environments we will proceed with the update after COB for that timezone. During this time, each environment will be down for approximately 30-40 minutes. Posted on
Dec 04, 2025 - 08:39 PST
Resolved -
This incident has been resolved.
Dec 2, 09:16 PST
Monitoring -
We've implemented a fix and clients are reporting that the issues seem to be resolved. We will continue monitoring.
Dec 2, 08:01 PST
Investigating -
Users are reporting receiving an error on Preapproval apps.
Users are seeing an error that says "The prequalification process could not be completed for the following reasons: Exception has been thrown by the target of an invocation"
Dec 2, 07:38 PST
Completed -
The scheduled maintenance has been completed.
Dec 1, 23:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 19:00 PST
Scheduled -
We will be performing system maintenance on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
NOTE: this was delayed from last Wednesday (11/26/2025) due to the Thanksgiving holiday
Dec 1, 08:32 PST
Resolved -
This incident has been resolved.
Nov 25, 08:42 PST
Monitoring -
Development has addressed this issue. We are monitoring the results.
Nov 25, 08:22 PST
Investigating -
MeridianLink is aware of an MCL issue with credit card payments not processing. This issue began on 11/24/25 around 5:19 PM PST for all vendors. This impacts users IF they order credit reports with the requirement to pay by CCP at the time of order; it will cause orders to fail. Development is aware and is looking into it. We will keep you posted once we have an update.
Nov 25, 07:16 PST
Resolved -
This incident has been resolved.
Nov 24, 12:54 PST
Update -
The issue with Decisionlender 4 Reporting latency has been resolved. Please reach out to Support you have any subsequent issues. Thanks,
Nov 24, 11:06 PST
Investigating -
We’re aware of latency issues affecting Reports in DecisionLender 4. Our team is actively investigating and working to resolve this as quickly as possible. We’ll share additional updates as soon as they’re available.
Nov 24, 08:30 PST
Resolved -
This incident has been resolved.
Nov 24, 09:09 PST
Identified -
We’ve identified the cause of the data refresh delay and our team has implemented a fix. Data is currently reprocessing, and we expect the refresh to complete within approximately 2 hours. We’ll provide an update once the refresh is fully completed.
Thank you for your patience and understanding.
Nov 24, 07:20 PST
Completed -
The scheduled maintenance has been completed.
Nov 24, 06:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 04:30 PST
Scheduled -
Engage will be undergoing a release on Monday, November 24th from 730am-9am. When logging into Engage you may experience time outs during this time. Additionally, PURLS (personalized URLS) will not be active during this time period.
Nov 20, 15:04 PST