All Systems Operational

About This Site

This Statuspage provides the status of MeridianLink's products.
Customers may click "Subscribe to Updates" and select specific Product Components to receive email notifications if there is a service disruption.

MeridianLink Consumer / MeridianLink Opening Operational
Consumer App Operational Status Operational
Consumer App Credit Reports Operational
Consumer App Fraud Prevention Vendors Operational
Consumer App Indirect Auto Integrations Operational
Consumer App Vehicle Valuation Operational
Consumer App Underwriting & Pricing Engine Operational
Consumer App - Other Partner Integrations Operational
Consumer App Core Integration Operational
Consumer App Documents Operational
Consumer App Reports Operational
MeridianLink Mortgage Operational
Mortgage App LOS Operational
Mortgage App EDocs Operational
Mortgage App Pricing Engine (PML) Operational
Mortgage App Integrations Operational
Mortgage App Reporting Operational
Mortgage App TPO Portal Operational
MeridianLink Mortgage Credit Link Operational
Mortgage Credit Link App Operational Status Operational
Mortgage Credit Link Credit Integrations Operational
Mortgage Credit Link Additional Product Integrations Operational
MeridianLink Collect Operational
Collect App Operational Status Operational
Collect App Internal Integrations Operational
Collect App External Integrations Operational
MeridianLink Portal Operational
Portal App Operational Status Operational
Portal App Credit Reports Operational
Portal App Fraud Prevention Vendors Operational
Portal App eSign Operational
Portal App Underwriting & Pricing Engine Operational
Portal App - Other Partner Integrations Operational
Portal App Core Integration Operational
Portal App Portal Manager Operational
Portal App SSO Operational
Portal App Documents Operational
MeridianLink DecisionLender Operational
DecisionLender4 App Operational Status Operational
DecisionLender4 Reporting DBS Operational
DecisionLender4 Partner Integrations Operational
DecisionLender3.5 App Operational Status Operational
DecisionLender3.5 Reporting DBS Operational
DecisionLender3.5 Partner Integrations Operational
MeridianLink Engage Operational
Engage App Operational Status Operational
MeridianLink Insight Operational
Insight Operational Status Operational
Data Refresh Operational
Insight for Mortgage Operational
Insight for Collect Operational
Insight for Share of Wallet Operational
Insight for Consumer and Opening Operational
Insight Lite Operational
TazWorks Operational
InstaScreen Operational Status Operational
InstaScreen Partner Integrations Operational
QuickApp Pro/QuickLease Pro Operational Status Operational
Trade House Data Searches Operational
MeridianLink Mortgage OpenClose/Optics/CAW Operational
OpenClose Operational
OpenClose Pricing Engine (PriceMyLoan) Operational
Mortgage Optics Operational
ConsumerAssist Web Operational
MeridianLink Mortgage Access Operational
Mortgage Access Operational
MeridianLink ACTion Operational
ACTion App Operational Status Operational
ACTion Reporting DBS Operational
ACTion Third Party integrations Operational
MeridianLink Access Operational
Access Operational Status Operational
Partner Integrations Operational
Data and Partner Connect Operational
Data Connect Operational Status Operational
Data Connect Refresh Status Operational
Partner Connect Operational Status Operational
Partner Connect Data Refresh Operational
General Operational
Global Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Jul 29, 2026

No incidents reported today.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

ML Consumer/Opening - EPL and Dedicated Environment Security Maintenance
Completed - The scheduled maintenance has been completed.
Jul 24, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 19:00 PDT
Scheduled - We will be performing system maintenance on EPL and Dedicated production environments - after business hours. This is to install the MS security patch for the current month.

This maintenance is scheduled to begin at 7 pm (PT) for east coast environments. For other environments we will proceed with the update after COB for that timezone. During this time, each environment will be down for approximately 30-40 minutes.
Jul 8, 14:36 PDT

Jul 23, 2026

ML Consumer/Opening - Authorize.net Funding Errors
Resolved - This incident has been resolved.
Jul 23, 15:35 PDT
Monitoring - This issue has been resolved. Our engineering team identified the root cause as a validation error introduced by a recent code change, which was corrected. Functionality with Authorize.net has been fully restored.
We apologize for the disruption and appreciate your patience while we worked through this.
Jul 23, 14:25 PDT
Update - We're currently experiencing a service disruption caused by an issue with Microsoft's infrastructure. Microsoft has identified the potential source of the problem and is actively working to resolve it by rerouting traffic to healthy systems and monitoring recovery in real time. They will continue to evaluate the effectiveness of mitigation, assess customer impact, and investigate contributing factors, and will provide additional information as soon as it becomes available.

We're staying close to Microsoft's response to bring services back to full availability as quickly as possible. We'll share updates here as new information becomes available.
Jul 23, 10:28 PDT
Update - Microsoft is investigating an issue affecting connectivity to Azure services for a subset of customers in the West US region. Impacted customers may experience intermittent issues when accessing Azure services. We will provide more information as it becomes available. If you want to be notified about emerging issues where you haven't yet been confirmed as an impacted customer, you can consume the RSS feed from the Azure Status Page: https://azure.status.microsoft/en-us/status
Jul 23, 09:29 PDT
Update - We are continuing to investigate reports of Authorize.net Funding Errors affecting Meridianlink Opening.

Our teams remain actively engaged and are working to identify the underlying cause and fully understand the scope of impact. At this time, there is no change in status, but investigation efforts with our cloud provider remain a high priority.

We will continue to share updates as additional information becomes available.
Jul 23, 09:14 PDT
Identified - We are actively working with our cloud provider to restore network connectivity to parts of our service.
Jul 23, 08:47 PDT
Investigating - We are currently investigating reports of Authorize.net funding errors.

Clients are reporting that they receive Failed to fund: Response is nothing when trying to process DA app funding.
Jul 23, 07:51 PDT
ML Consumer/Opening - Core Booking Errors
Resolved - This incident has been resolved.
Jul 23, 14:15 PDT
Monitoring - Services have been restored and Core Integration services are back up and running. We'll continue to monitor closely to ensure everything remains stable.
If you're still experiencing issues, please submit a support ticket and our team will follow up promptly. Thank you for your patience.
Jul 23, 11:45 PDT
Update - We're currently experiencing a service disruption caused by an issue with Microsoft's infrastructure. Microsoft has identified the potential source of the problem and is actively working to resolve it by rerouting traffic to healthy systems and monitoring recovery in real time. They will continue to evaluate the effectiveness of mitigation, assess customer impact, and investigate contributing factors, and will provide additional information as soon as it becomes available.

We're staying close to Microsoft's response to bring services back to full availability as quickly as possible. We'll share updates here as new information becomes available.
Jul 23, 10:29 PDT
Update - Microsoft is investigating an issue affecting connectivity to Azure services for a subset of customers in the West US region. Impacted customers may experience intermittent issues when accessing Azure services. We will provide more information as it becomes available. If you want to be notified about emerging issues where you haven't yet been confirmed as an impacted customer, you can consume the RSS feed from the Azure Status Page: https://azure.status.microsoft/en-us/status
Jul 23, 09:30 PDT
Update - We are continuing to investigate reports of Core Booking errors affecting Meridianlink Consumer and Opening.

Our teams remain actively engaged and are working to identify the underlying cause and fully understand the scope of impact. At this time, there is no change in status, but our investigation with our cloud provider remains a high priority.

We will continue to share updates as additional information becomes available.
Jul 23, 09:18 PDT
Identified - We are actively working with our cloud provider to restore network connectivity to parts of our service.
Jul 23, 08:47 PDT
Investigating - Clients are reporting various issues while trying to book to core. Our teams are investigating this as well.
Jul 23, 08:36 PDT
ML Consumer/Opening - Experian Bureau Pull Issues - Bureau is Not Available
Resolved - This incident has been resolved.
Jul 23, 14:14 PDT
Monitoring - Services have been restored and Experian pulls are back up and running. We'll continue to monitor closely to ensure everything remains stable.
If you're still experiencing issues, please submit a support ticket and our team will follow up promptly. Thank you for your patience.
Jul 23, 11:44 PDT
Update - We're currently experiencing a service disruption caused by an issue with Microsoft's infrastructure. Microsoft has identified the potential source of the problem and is actively working to resolve it by rerouting traffic to healthy systems and monitoring recovery in real time. They will continue to evaluate the effectiveness of mitigation, assess customer impact, and investigate contributing factors, and will provide additional information as soon as it becomes available.

We're staying close to Microsoft's response to bring services back to full availability as quickly as possible. We'll share updates here as new information becomes available.
Jul 23, 10:28 PDT
Update - Microsoft is investigating an issue affecting connectivity to Azure services for a subset of customers in the West US region. Impacted customers may experience intermittent issues when accessing Azure services. We will provide more information as it becomes available. If you want to be notified about emerging issues where you haven't yet been confirmed as an impacted customer, you can consume the RSS feed from the Azure Status Page: https://azure.status.microsoft/en-us/status

Please continue to use a backup bureau if you have one configured.
Jul 23, 09:30 PDT
Update - We are continuing to investigate reports of 'Bureau is Not Available' messages from Experian affecting Meridianlink Consumer and Opening.

Our teams remain actively engaged and are working to identify the underlying cause and fully understand the scope of impact. At this time, there is no change in status, but our investigation with our cloud provider remains a high priority.

We will continue to share updates as additional information becomes available.
Jul 23, 09:16 PDT
Identified - We are actively working with our cloud provider to restore network connectivity to parts of our service.
Jul 23, 08:47 PDT
Investigating - Clients are reporting issues with pulling Experian, receiving 'Bureau is Not Available messages. We are investigating this.

Please use a backup bureau if you have one configured.
Jul 23, 08:27 PDT
ML Consumer/Opening - IMM eSigning Errors
Resolved - This incident has been resolved.
Jul 23, 14:14 PDT
Monitoring - Services have been restored and IMM is back up and running. We'll continue to monitor closely to ensure everything remains stable.
If you're still experiencing issues, please submit a support ticket and our team will follow up promptly. Thank you for your patience.
Jul 23, 11:58 PDT
Update - We're currently experiencing a service disruption caused by an issue with Microsoft's infrastructure. Microsoft has identified the potential source of the problem and is actively working to resolve it by rerouting traffic to healthy systems and monitoring recovery in real time. They will continue to evaluate the effectiveness of mitigation, assess customer impact, and investigate contributing factors, and will provide additional information as soon as it becomes available.

We're staying close to Microsoft's response to bring services back to full availability as quickly as possible. We'll share updates here as new information becomes available.
Jul 23, 10:29 PDT
Update - Microsoft is investigating an issue affecting connectivity to Azure services for a subset of customers in the West US region. Impacted customers may experience intermittent issues when accessing Azure services. We will provide more information as it becomes available. If you want to be notified about emerging issues where you haven't yet been confirmed as an impacted customer, you can consume the RSS feed from the Azure Status Page: https://azure.status.microsoft/en-us/status
Jul 23, 09:30 PDT
Update - We are continuing to investigate reports of IMM eSigning errors affecting Meridianlink Consumer and Opening.

Our teams remain actively engaged and are working to identify the underlying cause and fully understand the scope of impact. At this time, there is no change in status, but our investigation with our cloud provider remains a high priority.

We will continue to share updates as additional information becomes available.
Jul 23, 09:17 PDT
Identified - We are actively working with our cloud provider to restore network connectivity to parts of our service.
Jul 23, 08:48 PDT
Investigating - Clients are reporting issues with launching IMM. We are also investigating this.
Jul 23, 08:44 PDT
ML Consumer/Opening - AppPortal Loading Issues
Resolved - This incident has been resolved.
Jul 23, 14:14 PDT
Monitoring - Services have been restored and AppPortal is back up and running. We'll continue to monitor closely to ensure everything remains stable.
If you're still experiencing issues, please submit a support ticket and our team will follow up promptly. Thank you for your patience.
Jul 23, 11:33 PDT
Update - We're currently experiencing a service disruption caused by an issue with Microsoft's infrastructure. Microsoft has identified the potential source of the problem and is actively working to resolve it by rerouting traffic to healthy systems and monitoring recovery in real time. They will continue to evaluate the effectiveness of mitigation, assess customer impact, and investigate contributing factors, and will provide additional information as soon as it becomes available.

We're staying close to Microsoft's response to bring services back to full availability as quickly as possible. We'll share updates here as new information becomes available.
Jul 23, 10:28 PDT
Update - Microsoft is investigating an issue affecting connectivity to Azure services for a subset of customers in the West US region. Impacted customers may experience intermittent issues when accessing Azure services. We will provide more information as it becomes available. If you want to be notified about emerging issues where you haven't yet been confirmed as an impacted customer, you can consume the RSS feed from the Azure Status Page: https://azure.status.microsoft/en-us/status
Jul 23, 09:30 PDT
Update - We are continuing to investigate reports of AppPortal loading issues affecting Meridianlink Consumer and Opening.

Our teams remain actively engaged and are working to identify the underlying cause and fully understand the scope of impact. At this time, there is no change in status, but our investigation with our cloud provider remains a high priority.

We will continue to share updates as additional information becomes available.
Jul 23, 09:17 PDT
Identified - We are actively working with our cloud provider to restore network connectivity to parts of our service.
Jul 23, 08:47 PDT
Investigating - Portal Production and Demo environments are currently down. Our team is actively investigating and will post an update within 30 minutes.
We apologize for the disruption and appreciate your patience.
Jul 23, 08:30 PDT
Data Connect Refresh Delay
Resolved - The refresh is now available, please re-run your pipeline.

We apologize for the inconvenience this caused to your daily processes today.

Please reach out via support if you run into any issues.
Jul 23, 12:25 PDT
Monitoring - The pipeline is now connecting successfully and over 95% of our clients have refreshed data available to pull from the pipeline now.

We will continue to update once everyone is able to rerun their pipelines. We sincerely apologize for the inconvenience this may cause.
Jul 23, 07:52 PDT
Investigating - Our team has identified a possible issue that may cause a delay in the upcoming Data Connect refresh. We are working to ensure that the data is available on time for all clients however clients taking advantage of the earlier pull time may be affected.

We will provide an update as soon as possible. We sincerely apologize for the inconvenience this may cause.
Jul 22, 20:54 PDT
Data Connect Service Outage
Resolved - Data Connect is now operational.

We apologize for the inconvenience this caused to your daily processes today.

Please reach out via support if you run into any issues.
Jul 23, 12:24 PDT
Update - We're currently experiencing a service disruption caused by an issue with Microsoft's infrastructure. Microsoft has identified the potential source of the problem and is actively working to resolve it by rerouting traffic to healthy systems and monitoring recovery in real time. They will continue to evaluate the effectiveness of mitigation, assess customer impact, and investigate contributing factors, and will provide additional information as soon as it becomes available.

We're staying close to Microsoft's response to bring services back to full availability as quickly as possible. We'll share updates here as new information becomes available.
Jul 23, 11:07 PDT
Investigating - We are currently experiencing an outage with our Data Connect service due to an issue affecting our source infrastructure. Our engineering team is actively working to resolve this issue.

What's happening:

- Data Connect is temporarily unavailable
- Data pipeline operations are impacted
- We are investigating and working toward resolution

What you should do:
We recommend that you do not pull from the pipeline at this time while we work on restoring the service. We will provide updates as we make progress and will notify you immediately once service is restored and it's safe to resume operations.

We apologize for this disruption and appreciate your patience as we work to resolve this as quickly as possible. Please reach out via support if you have any questions or concerns.
Jul 23, 08:45 PDT

Jul 22, 2026

ML Consumer/Opening - Shared Production Environment Maintenance
Completed - The scheduled maintenance has been completed.
Jul 22, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 19:00 PDT
Scheduled - We will be performing system maintenance on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Jul 22, 14:42 PDT

Jul 21, 2026

ML Consumer - Connection error occurs with Precise ID
Resolved - Our IT team has implemented additional firewall whitelisting for a new URL provided by Experian, which has resolved the recent connectivity issues.

Action required for offsite clients: Please have your IT team open your firewall to allow communication to/from gateway.experian.com.

If you continue to experience issues after making this change, please reach out to our support team.
Jul 21, 12:21 PDT
Update - Experian is still investigating this on their end.
Jul 20, 13:22 PDT
Monitoring - We have identified the cause of the issue impacting Experian Precise ID.

Experian is working on a resolution and taking steps to restore normal operation. They identified an IP address and have updated their allow list.
Jul 20, 08:40 PDT
Update - We are continuing to investigate reports of errors affecting Precise ID.

Our teams are actively reviewing the situation and working to better understand the scope. We will provide updates as additional information becomes available.
Jul 20, 08:00 PDT
Investigating - We are currently investigating reports of errors affecting Precise ID.

Our teams are actively reviewing the situation and working to better understand the scope. We will provide updates as additional information becomes available.
Jul 20, 06:55 PDT

Jul 20, 2026

TazWorks: DataLink/Compass/Transunion MVR Results not Returning
Resolved - We received confirmation from DataLink/Compass/Transunion that the issue has been fixed on their side
Jul 20, 13:18 PDT
Monitoring - It appears that MVR results are returning form DataLink/Compass/TransUnion
Jul 20, 12:54 PDT
Investigating - We have reached out to DataLink/Compass/Transunion
Jul 20, 09:34 PDT

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

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