MeridianLink Statuspage Status

MeridianLink Statuspage

All Systems Operational

About This Site

This Statuspage provides the status of MeridianLink's products.
Customers may click "Subscribe to Updates" and select specific Product Components to receive email notifications if there is a service disruption.

MeridianLink Consumer / MeridianLink Opening Operational

Consumer App Operational Status Operational

Consumer App Credit Reports Operational

Consumer App Fraud Prevention Vendors Operational

Consumer App Indirect Auto Integrations Operational

Consumer App Vehicle Valuation Operational

Consumer App Underwriting & Pricing Engine Operational

Consumer App - Other Partner Integrations Operational

Consumer App Core Integration Operational

Consumer App Documents Operational

Consumer App Reports Operational

MeridianLink Mortgage Operational

Mortgage App LOS Operational

Mortgage App EDocs Operational

Mortgage App Pricing Engine (PML) Operational

Mortgage App Integrations Operational

Mortgage App Reporting Operational

Mortgage App TPO Portal Operational

MeridianLink Mortgage Credit Link Operational

Mortgage Credit Link App Operational Status Operational

Mortgage Credit Link Credit Integrations Operational

Mortgage Credit Link Additional Product Integrations Operational

MeridianLink Collect Operational

Collect App Operational Status Operational

Collect App Internal Integrations Operational

Collect App External Integrations Operational

MeridianLink Portal Operational

Portal App Operational Status Operational

Portal App Credit Reports Operational

Portal App Fraud Prevention Vendors Operational

Portal App eSign Operational

Portal App Underwriting & Pricing Engine Operational

Portal App - Other Partner Integrations Operational

Portal App Core Integration Operational

Portal App Portal Manager Operational

Portal App SSO Operational

Portal App Documents Operational

MeridianLink DecisionLender Operational

DecisionLender4 App Operational Status Operational

DecisionLender4 Reporting DBS Operational

DecisionLender4 Partner Integrations Operational

DecisionLender3.5 App Operational Status Operational

DecisionLender3.5 Reporting DBS Operational

DecisionLender3.5 Partner Integrations Operational

MeridianLink Engage Operational

Engage App Operational Status Operational

MeridianLink Insight Operational

Insight Operational Status Operational

Data Refresh Operational

TazWorks Operational

InstaScreen Operational Status Operational

InstaScreen Partner Integrations Operational

QuickApp Pro/QuickLease Pro Operational Status Operational

Trade House Data Searches Operational

MeridianLink Business Operational

Atlas Platform Operational

Credit Card Application Operational

Business Lending Application Operational

Offer and Closing Operational

Cloudflare Cloudflare Workers Operational

Cloudflare CDN/Cache Operational

MeridianLink Mortgage OpenClose/Optics/CAW Operational

OpenClose Operational

OpenClose Pricing Engine (DecisionAssist) Operational

Mortgage Optics Operational

ConsumerAssist Web Operational

MeridianLink Mortgage Access Operational

Mortgage Access Operational

MeridianLink ACTion Operational

ACTion App Operational Status Operational

ACTion Reporting DBS Operational

ACTion Third Party integrations Operational

MeridianLink Access Operational

Access Operational Status Operational

Partner Integrations Operational

General Operational

Global Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 18, 2025

ML Consumer/Opening - Equifax Returning Error

Resolved - This incident has been resolved.
Jul 18, 14:40 PDT

Monitoring - Clients are reporting an Equifax error when pulling credit reports
"EQUIFAX: THIS AREA OF RECORDS TEMPORARILY UNAVAILABLE - PLEASE TRY LATER"

At this time, Equifax has begun returning files as expected.

For the previous files effected, re-pull the credit report. If, and only if, the file returns the error still, please attempt to Force New.
Jul 18, 08:39 PDT

ML Consumer/Opening - EPL and Dedicated Environment Security Maintenance

Completed - The scheduled maintenance has been completed.
Jul 18, 02:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 19:00 PDT

Scheduled - We will be performing system maintenance on EPL and Dedicated production environments - after business hours. This is to install the MS security patch for the current month.

This maintenance is scheduled to begin at 7 pm (PT) for east coast environments. For other environments we will proceed with the update after COB for that timezone. During this time, each environment will be down for approximately 30-40 minutes.
Jul 9, 08:33 PDT

Jul 17, 2025

ML Consumer/Opening - CS Server Latency Reports

Resolved - This incident has been resolved.
Jul 17, 12:44 PDT

Monitoring - Development is reporting that the server is back to normal levels. It appears this was a temporary spike that has since resolved itself.
Jul 17, 08:10 PDT

Investigating - We are receiving reports that users on CS are experiencing slowness and latency while navigating throughout the system. Our internal teams are investigating this.
Jul 17, 07:40 PDT

MLM - General System Slowness

Resolved - This incident has been resolved.
Jul 17, 11:47 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 17, 11:29 PDT

Identified - The issue has been identified and a fix is being implemented.
Jul 17, 11:11 PDT

Investigating - We are currently investigating this issue.
Jul 17, 10:16 PDT

Jul 16, 2025

No incidents reported.

Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

DL4 Latency

Resolved - This incident has been resolved.
Jul 11, 16:03 PDT

Monitoring - The issue has been resolved and confirmed.
Jul 11, 13:27 PDT

Identified - A fix has been implemented and we are monitoring the results.
Jul 11, 13:23 PDT

Update - We are continuing to investigate this issue.
Jul 11, 13:04 PDT

Investigating - DL4 is extremely slow
Some client are reporting they are unable to connect to DL4
Jul 11, 13:02 PDT

ML Insight - Data Refresh Delay

Resolved - This incident has been resolved.
Jul 11, 07:00 PDT

Investigating - We are investigating a delay in the data refresh for July 11, 2025. We apologize for any inconvenience this may have caused.

This is currently affecting both data sources (Insight Consumer and Opening, Insight Consumer Cube).
Jul 11, 06:55 PDT

Jul 10, 2025

No incidents reported.

Jul 9, 2025

ML Consumer/Opening - Shared Production Environment Maintenance

Completed - The scheduled maintenance has been completed.
Jul 9, 23:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 19:00 PDT

Scheduled - We will be performing system maintenance on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Jul 9, 08:32 PDT

TazWorks: Unable to use results from The Work Number

Resolved - This incident has been resolved.
Jul 9, 14:29 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 9, 09:58 PDT

Identified - The issue has been identified and a fix is being implemented.
Jul 9, 07:56 PDT

Investigating - We are currently investigating this issue.
Jul 9, 07:35 PDT

Jul 8, 2025

No incidents reported.

Jul 7, 2025

ML Consumer - APOR not updating resulting in invalid HPML errors

Resolved - This incident has been resolved. The Treasury Yield Downloader service was re-run across all shared production environments. When the service initially ran, the treasury yield values for the week of 7/7 were not yet available. The Fed published the data later in the morning, and re-running the service successfully retrieved the updated values.
Jul 7, 13:32 PDT

Monitoring - All shared environments should now be fixed. For onsite dedicated clients, please submit a support case if you'd like us to apply the update manually; otherwise, it will be deployed automatically on Tuesday, July 8, 2025, at 2:00 AM PT.
Jul 7, 12:49 PDT

Identified - Our development team has identified the issue and is currently updating the production servers. The update will be completed shortly.
Jul 7, 12:16 PDT

Investigating - We are currently investigating reports that the APOR is not updating in Home Equity applications, causing invalid HPML warnings.
We will provide updates as we learn more and work toward a resolution.
Jul 7, 11:08 PDT

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

ML Insight - Data Refresh Delay- Insight Consumer Cube only

Resolved - This incident has been resolved.
Jul 4, 15:25 PDT

Identified - We have identified the issue with the delay in the data refresh for July 3, 2025. If your dashboard is connected to the Insight Consumer Cube, please update to using the Insight Consumer and Opening data source instead for up-to-date data.
Jul 3, 12:39 PDT