This Statuspage provides the status of MeridianLink's products.
Customers may click "Subscribe to Updates" and select specific Product Components to receive email notifications if there is a service disruption.
We will be performing system maintenance on EPL and Dedicated production environments - after business hours. This is to install the MS security patch for the current month and Update the Codebase.
This maintenance is scheduled to begin at 7 pm (PT) for east coast environments. For other environments we will proceed with the update after COB for that timezone. During this time, each environment will be down for approximately 30-40 minutes. Posted on
Apr 29, 2025 - 09:19 PDT
Completed -
The scheduled maintenance has been completed.
May 7, 23:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 19:00 PDT
Scheduled -
We will be performing system maintenance to resolve known issues on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
May 7, 11:11 PDT
Resolved -
We have received confirmation that the reports have successfully run again.
May 7, 21:18 PDT
Monitoring -
A new VMSS has been successfully deployed, and both manual custom and standard reports are functioning as expected. If you have an open support case, please update the case to confirm the resolution.
May 5, 08:42 PDT
Investigating -
We are currently investigating this issue.
May 5, 07:19 PDT
Resolved -
This incident has been resolved.
May 5, 07:18 PDT
Monitoring -
Development was reverted and redeployed during maintenance last night to resolve this issue. If you have an open ticket, please send an update to let us know if the issue is resolved.
May 2, 05:25 PDT
Update -
Development will revert the change, and production will be redeployed during tonight's scheduled maintenance window.
May 1, 14:26 PDT
Identified -
The issue has been identified, and development is working on a resolution.
May 1, 11:23 PDT
Investigating -
We are currently investigating this issue.
May 1, 08:31 PDT
Completed -
The scheduled maintenance has been completed.
May 1, 23:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 19:00 PDT
Scheduled -
We will be performing system maintenance to resolve known issues on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
May 1, 10:19 PDT
Completed -
The scheduled maintenance has been completed.
Apr 30, 23:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 19:00 PDT
Scheduled -
We will be performing system maintenance on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Apr 29, 09:18 PDT
Resolved -
This incident has been resolved.
Apr 24, 09:26 PDT
Investigating -
We are currently experiencing an unexpected outage on ML Insight. Our technical team is actively investigating the issue to identify the cause and restore full functionality as quickly as possible.
We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will keep you updated as we learn more and work toward a resolution.
Thank you for your continued support.
Apr 24, 08:15 PDT