MeridianLink Statuspage

All Systems Operational

About This Site

This Statuspage provides the status of MeridianLink's products.
Customers may click "Subscribe to Updates" and select specific Product Components to receive email notifications if there is a service disruption.

MeridianLink Consumer / MeridianLink Opening Operational
Consumer App Operational Status Operational
Consumer App Credit Reports Operational
Consumer App Fraud Prevention Vendors Operational
Consumer App Indirect Auto Integrations Operational
Consumer App Vehicle Valuation Operational
Consumer App Underwriting & Pricing Engine Operational
Consumer App - Other Partner Integrations Operational
Consumer App Core Integration Operational
Consumer App Documents Operational
Consumer App Reports Operational
MeridianLink Mortgage Operational
Mortgage App LOS Operational
Mortgage App EDocs Operational
Mortgage App Pricing Engine (PML) Operational
Mortgage App Integrations Operational
Mortgage App Reporting Operational
Mortgage App TPO Portal Operational
MeridianLink Mortgage Credit Link Operational
Mortgage Credit Link App Operational Status Operational
Mortgage Credit Link Credit Integrations Operational
Mortgage Credit Link Additional Product Integrations Operational
MeridianLink Collect Operational
Collect App Operational Status Operational
Collect App Internal Integrations Operational
Collect App External Integrations Operational
MeridianLink Portal Operational
Portal App Operational Status Operational
Portal App Credit Reports Operational
Portal App Fraud Prevention Vendors Operational
Portal App eSign Operational
Portal App Underwriting & Pricing Engine Operational
Portal App - Other Partner Integrations Operational
Portal App Core Integration Operational
Portal App Portal Manager Operational
Portal App SSO Operational
Portal App Documents Operational
MeridianLink DecisionLender Operational
DecisionLender4 App Operational Status Operational
DecisionLender4 Reporting DBS Operational
DecisionLender4 Partner Integrations Operational
DecisionLender3.5 App Operational Status Operational
DecisionLender3.5 Reporting DBS Operational
DecisionLender3.5 Partner Integrations Operational
MeridianLink Engage Operational
Engage App Operational Status Operational
MeridianLink Insight Operational
Insight Operational Status Operational
Data Refresh Operational
TazWorks Operational
InstaScreen Operational Status Operational
InstaScreen Partner Integrations Operational
QuickApp Pro/QuickLease Pro Operational Status Operational
Trade House Data Searches Operational
MeridianLink Mortgage OpenClose/Optics/CAW Operational
OpenClose Operational
OpenClose Pricing Engine (DecisionAssist) Operational
Mortgage Optics Operational
ConsumerAssist Web Operational
MeridianLink Mortgage Access Operational
Mortgage Access Operational
MeridianLink ACTion Operational
ACTion App Operational Status Operational
ACTion Reporting DBS Operational
ACTion Third Party integrations Operational
MeridianLink Access Operational
Access Operational Status Operational
Partner Integrations Operational
General Operational
Global Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

ML Consumer/Opening - EPL and Dedicated Environment Security Maintenance Mar 19, 2026 19:00 - Mar 20, 2026 02:00 PDT

We will be performing system maintenance on EPL and Dedicated production environments - after business hours. This is to install the MS security patch for the current month.

This maintenance is scheduled to begin at 7 pm (PT) for east coast environments. For other environments we will proceed with the update after COB for that timezone. During this time, each environment will be down for approximately 30-40 minutes.
Posted on Mar 04, 2026 - 14:01 PST
Mar 5, 2026
ML Portal - Required Custom Questions Submitting Blank
Resolved - This incident has been resolved.
Mar 5, 14:15 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 5, 08:44 PST
Identified - Our technical teams are aware of the issue reported that required custom questions are being submitted to ML Consumer/Opening from ML Portal as blank responses. We have identified the issue and are working on a hotfix.

Expectation is to see little to no downtime on the ML Portal side when the fix gets pushed thru.
Mar 5, 07:52 PST
Mar 4, 2026
ML Consumer/Opening - Shared Production Environment Maintenance
Completed - The scheduled maintenance has been completed.
Mar 4, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 19:00 PST
Scheduled - We will be performing system maintenance on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Mar 4, 14:01 PST
Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026
MeridianLink PriceMyLoan ratesheet processing delays
Resolved - Resolved: As of 3:30 PM PT, our engineers have resolved this issue. Automated rate sheet loading is now functioning as expected, and we will continue to closely monitor performance. At this time, the incident is considered resolved. Thank you for your patience and understanding.
Feb 25, 17:50 PST
Update - The rates team has successfully completed manual processing of today’s rates for all eligible rate sheets. Meanwhile, the engineering team is deploying a hotfix to restore the automated process. We will continue to keep you informed and will provide another update as soon as more details are available.
Feb 25, 14:17 PST
Update - The rates team has continued to process rates manually while the engineers are working to deploy a fix to the automated process. Progress is being made, and we will share another update once additional details are available.
Feb 25, 12:36 PST
Update - Our engineers are actively working on a fix to restore automated processing of rates and eliminate the need for manual handling. Progress is being made, and we will share another update once additional details are available.
Feb 25, 10:50 PST
Identified - The reason for the processing delay has been identified, so we are manually processing rates. Publishing of rates is currently a work in progress. As soon as we have more information, we will update you.
Feb 25, 09:23 PST
Investigating - The pricing engine, PriceMyLoan, is experiencing rate sheet processing delays. Our engineers are looking into the issue. This impacts rates for customers using pricing in the following products: MeridianLink Mortgage, Mortgage Access, OpenClose.
Feb 25, 08:18 PST
Feb 24, 2026
ML Consumer/Opening - PreciseID error
Resolved - This incident has been resolved.
Feb 24, 07:15 PST
Monitoring - Experian provided the following update:
We have started to see some alleviation, and our teams are actively working to ensure the issue is fully resolved.
Feb 23, 16:37 PST
Investigating - We are currently receiving reports of a PreciseID error that is preventing requests from being processed. Experian is experiencing technical issues on their end. We will provide updates as they become available.
Feb 23, 15:11 PST
Feb 23, 2026
ML Consumer/Opening - URGENT Shared Production Environment Maintenance to resolve known issues
Completed - The scheduled maintenance has been completed.
Feb 23, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 19:00 PST
Scheduled - We will be performing system maintenance to resolve known issues on all shared production server environments - after business hours. This is an urgent update to maintain server stability and/or to resolve known issues causing disruption to normal workflows.

This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Feb 20, 13:42 PST
Feb 22, 2026

No incidents reported.

Feb 21, 2026
Engage Routine Maitenance
Completed - The scheduled maintenance has been completed.
Feb 21, 03:45 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 03:00 PST
Scheduled - Engage Web Application, PURLs, and Home Banking API

We want to let you know that we will be performing scheduled system maintenance to improve performance and reliability across key Engage services. During this window, several components will be temporarily unavailable.

🔧 Maintenance Window
Date: 2/21
Time: 6am-645am EST
Duration: 45 minutes
Environment: Production

🔒 Systems Impacted
During the maintenance window, the following services will be unavailable:

Engage Web Application
Clients and internal users will not be able to log in.

PURLs (Personalized URLs)
All active PURLs will be inaccessible.
Members attempting to access their personalized offers will receive an error message.

Home Banking API
The home banking API will be down. Any calls made to the API will receive an error response.

📌 What You Need to Know
All scheduled Engage processes will resume automatically once maintenance concludes.
No action is required from your team.
There is no impact to stored data; no data loss is expected.
If your institution sends communications with PURL links, we recommend avoiding sends during this window.

✅ After Maintenance
All services will automatically come back online.
If you experience any unexpected behavior once maintenance is complete, please contact your MeridianLink representative or Support.
Feb 6, 10:59 PST
Feb 20, 2026
ML Consumer/Opening - EPL and Dedicated Environment Codebase Update and Security Maintenance
Completed - The scheduled maintenance has been completed.
Feb 20, 00:57 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 19:00 PST
Update - Correction: Maintenance will start at 7pm pacific time
Feb 19, 11:31 PST
Scheduled - We will be performing system maintenance on EPL and Dedicated production environments - after business hours. This is to install the MS security patch for the current month and Codebase Update.

This maintenance is scheduled to begin at 7 pm (PT) for east coast environments. For other environments we will proceed with the update after COB for that timezone. During this time, each environment will be down for approximately 30-40 minutes.
Feb 2, 11:01 PST
Feb 19, 2026
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