This Statuspage provides the status of MeridianLink's products.
Customers may click "Subscribe to Updates" and select specific Product Components to receive email notifications if there is a service disruption.
We will be performing system maintenance on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT). Posted on
Nov 10, 2025 - 09:11 PST
We will be performing system maintenance on EPL and Dedicated production environments - after business hours. This is to install the MS security patch for the current month and update the codebase to the current quarterly release.
This maintenance is scheduled to begin at 7 pm (PT) for east coast environments. For other environments we will proceed with the update after COB for that timezone. During this time, each environment will be down for approximately 30-40 minutes. Posted on
Nov 03, 2025 - 15:00 PST
Completed -
The scheduled maintenance has been completed.
Nov 10, 23:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 19:00 PST
Scheduled -
We will be performing system maintenance to resolve known issues on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Nov 10, 10:32 PST
Resolved -
This incident has been resolved.
Nov 10, 19:07 PST
Monitoring -
The development team has resolved the issue. If you have an open support case, please confirm whether the resolution addresses your concern.
Nov 10, 14:11 PST
Investigating -
The Secure.consumer.meridianlink.com environment is experiencing latencies. Our technical team is investigating the issue.
Nov 10, 12:33 PST
Resolved -
This incident has been resolved.
Nov 5, 08:33 PST
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 5, 07:24 PST
Update -
We are continuing to investigate this issue.
Nov 5, 07:07 PST
Update -
We are continuing to investigate this issue.
Nov 5, 06:42 PST
Investigating -
We are looking into an issue with the Custom Fields not showing up in the Loan Files. Our Development Team is currently looking into this.
Nov 5, 06:32 PST
Resolved -
This incident has been resolved.
Nov 4, 09:54 PST
Investigating -
The pricing engine, PriceMyLoan, is experiencing a delay in loading some of today's rate sheets from some investors, impacting pricing some loan programs. The team is working to expedite this issue. Once all rates have been updated, we will inform you.
Nov 4, 08:33 PST
Resolved -
This incident has been resolved.
Oct 31, 12:58 PDT
Identified -
The issue has been identified and a fix is being implemented.
Oct 31, 11:19 PDT
Investigating -
The pricing engine, PriceMyLoan, is experiencing a delay in loading today's rate sheets. The team is working to expedite this issue. Once rates have been updated, we will inform you.
Oct 31, 10:03 PDT
Resolved -
This incident has been resolved.
Oct 30, 08:05 PDT
Monitoring -
Lenders Protection provided the following update:
We’re pleased to share that Lenders Protection services are largely back up and running following the earlier Microsoft Azure disruption.
While many users are experiencing normal functionality, Microsoft expects full recovery by 6:20 PM CST. Until all traffic is fully redirected to healthy nodes, some users may still encounter intermittent or sporadic performance issues.
Our team continues to closely monitor the situation, and we will provide additional updates if necessary. If you experience any ongoing issues or have questions, please don’t hesitate to contact us at support@openlending.com.
Thank you again for your patience and understanding.
Oct 29, 14:20 PDT
Identified -
Lenders Protection provided the following update:
We are currently experiencing an outage related to Microsoft Azure (https://azure.status.microsoft/en-us/status). This is causing applications and certification attempts to error out. Additionally, access to Lenders Protection website is unavailable at this time.
Our team is working to resolve this issue as soon as possible.
Oct 29, 11:15 PDT
Investigating -
Users are reporting receiving errors upon accessing Lenders Protection. It appears the Lenders Protection site is currently down. More information will be provided as it is available.
Oct 29, 10:00 PDT
Resolved -
All Experian Data Quality services are currently operational, as confirmed by https://status.edq.com/.
Oct 30, 08:04 PDT
Monitoring -
Users are reporting receiving errors when retrieving Experian CrossCore / PreciseID responses. It appears the Experian Data Quality services have been experiencing degraded performance issues as posted on https://status.edq.com/. More information will be provided as it is available.
Oct 29, 14:30 PDT
Resolved -
The issue has been resolved and is now working.
Oct 30, 07:49 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Oct 30, 07:01 PDT
Investigating -
Some users are receiving errors when trying to send an applications to OpenLending and some are not able to pull credit reports
Lenders Protection provided the following update:
"Microsoft is currently experiencing an outage related to Microsoft Azure (https://azure.status.microsoft/en-us/status). This is causing applications and certification attempts to error out. Additionally, access to Lenders Protection website is unavailable at this time. Our team is working to resolve this issue as soon as possible."
Oct 29, 13:22 PDT
Completed -
The scheduled maintenance has been completed.
Oct 29, 23:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 19:00 PDT
Scheduled -
We will be performing system maintenance on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Oct 29, 08:28 PDT