This Statuspage provides the status of MeridianLink's products.
Customers may click "Subscribe to Updates" and select specific Product Components to receive email notifications if there is a service disruption.
We will be performing system maintenance on EPL and Dedicated production environments - after business hours. This is to install the MS security patch for the current month and update the codebase to the current quarterly release.
This maintenance is scheduled to begin at 7 pm (PT) for east coast environments. For other environments we will proceed with the update after COB for that timezone. During this time, each environment will be down for approximately 30-40 minutes. Posted on
Nov 03, 2025 - 15:00 PST
Completed -
The scheduled maintenance has been completed.
Nov 18, 23:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 19:00 PST
Scheduled -
MeridianLink will be performing system maintenance on Mortgage Access POS on Tuesday, November 18, 2025, beginning at 7 pm PT. The maintenance window is expected to be for 4 hours. During this window, services will be restarted, so there may be some intermittent service interruptions.
While we do not anticipate any complications, any maintenance event carries a certain amount of risk. MeridianLink is committed to providing the highest possible level of service; therefore, we strive to increase customer satisfaction and productivity through our proactive approach to customer notification.
Nov 17, 15:25 PST
Resolved -
Latest update from Cloudflare - we will be marking this as resolved on our end:
Update - Cloudflare services are currently operating normally. We are no longer observing elevated errors or latency across the network.
Our engineering teams continue to closely monitor the platform and perform a deeper investigation into the earlier disruption, but no configuration changes are being made at this time.
At this point, it is considered safe to re-enable any Cloudflare services that were temporarily disabled during the incident. We will provide a final update once our investigation is complete. Nov 18, 2025 - 17:44 UTC
Nov 18, 10:38 PST
Update -
Latest updates from Cloudflare:
Update - We continue to see errors drop as we work through services globally and clearing remaining errors and latency. Nov 18, 2025 - 16:46 UTC Update - We continue to see errors and latency improve but still have reports of intermittent errors. The team continues to monitor the situation as it improves, and looking for ways to accelerate full recovery. Nov 18, 2025 - 16:27 UTC
Nov 18, 09:00 PST
Monitoring -
We are monitoring Cloudflare's site for status.
Nov 18, 06:56 PST
Investigating -
Users are reporting issues with some integrations in our system and these integrations may be using Cloudflare. Cloudflare has acknowledged the issue are and working to remedy it.
Side effects may be felt thru their full resolution.
Resolved -
This incident has been resolved.
Nov 17, 10:58 PST
Monitoring -
Development reports normal response on all servers. If you have an open case related to these servers, please update your case with confirmation.
Nov 17, 09:52 PST
Update -
Development reports normal response on the Live server. If you have an open case related to these servers, please update your case with confirmation.
Nov 17, 09:51 PST
Update -
Development reports normal response on the ST server. If you have an open case related to these servers, please update your case with confirmation.
Nov 17, 09:01 PST
Investigating -
We are currently investigating this issue.
Nov 17, 07:57 PST
Completed -
The scheduled maintenance has been completed.
Nov 17, 01:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 21:00 PST
Scheduled -
We will be performing system maintenance on all shared production server environments - after business hours. This maintenance is scheduled for 9 pm (PT). During this time, each environment will be down for approximately 30-40 minutes.
This update was delayed from 11/13/2025
Nov 14, 15:22 PST
Resolved -
This incident has been resolved.
Nov 14, 15:01 PST
Monitoring -
The issue has been identified, and performance has returned to normal. If you currently have an open case, please confirm that the issue is resolved.
Nov 14, 14:33 PST
Investigating -
We are currently investigating this issue.
Nov 14, 13:37 PST
Resolved -
This incident has been resolved. Please note: If you have DDL, it cannot be run manually during business hours. You can either run it again after hours today, or it will automatically pick up any missed files.
Nov 14, 06:20 PST
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 14, 06:07 PST
Identified -
The issue has been identified and a fix is being implemented.
Nov 14, 05:49 PST
Completed -
The maintenance originally planned for tonight has been postponed to allow for additional testing before we proceed with the Production deployment. We will share updates once a new date and time have been confirmed.
Nov 13, 20:50 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 19:00 PST
Scheduled -
Note: Yesterday update was delayed due to an issue. Tonight we will update the shared production environments
We will be performing system maintenance on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Nov 13, 08:33 PST
Resolved -
This incident has been resolved.
Nov 13, 11:12 PST
Identified -
We’ve identified the cause of the data refresh delay and our team has implemented a fix. Data is currently reprocessing, and we expect the refresh to complete within approximately 2 hours. We’ll provide an update once the refresh is fully completed.
Thank you for your patience and understanding.
Nov 13, 08:43 PST
Completed -
The scheduled maintenance has been completed.
Nov 12, 23:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 19:00 PST
Update -
We will be delaying tonight's update to tomorrow (11/13/2025) due to an issue that was found. The team will work to resolve the issue before we deploy the update tomorrow.
Nov 12, 16:10 PST
Scheduled -
We will be performing system maintenance on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Nov 10, 09:11 PST
Completed -
The scheduled maintenance has been completed.
Nov 10, 23:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 19:00 PST
Scheduled -
We will be performing system maintenance to resolve known issues on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Nov 10, 10:32 PST
Resolved -
This incident has been resolved.
Nov 10, 19:07 PST
Monitoring -
The development team has resolved the issue. If you have an open support case, please confirm whether the resolution addresses your concern.
Nov 10, 14:11 PST
Investigating -
The Secure.consumer.meridianlink.com environment is experiencing latencies. Our technical team is investigating the issue.
Nov 10, 12:33 PST
Resolved -
This incident has been resolved.
Nov 5, 08:33 PST
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 5, 07:24 PST
Update -
We are continuing to investigate this issue.
Nov 5, 07:07 PST
Update -
We are continuing to investigate this issue.
Nov 5, 06:42 PST
Investigating -
We are looking into an issue with the Custom Fields not showing up in the Loan Files. Our Development Team is currently looking into this.
Nov 5, 06:32 PST