This Statuspage provides the status of MeridianLink's products.
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We will be performing system maintenance on EPL and Dedicated production environments - after business hours. This is to install the MS security patch for the current month.
This maintenance is scheduled to begin at 7 pm (PT) for east coast environments. For other environments we will proceed with the update after COB for that timezone. During this time, each environment will be down for approximately 30-40 minutes. Posted on
Dec 04, 2025 - 08:39 PST
Resolved -
This incident has been resolved.
Dec 12, 12:00 PST
Update -
We are continuing to monitor for any further issues.
Dec 12, 10:18 PST
Monitoring -
A fix has been implemented and we are monitoring the results.
Dec 11, 20:17 PST
Identified -
The issue has been identified, and a resolution is currently being implemented. New event notifications are processing as expected, and previously queued events are beginning to clear.
Dec 11, 19:49 PST
Investigating -
We are currently investigating this issue.
Dec 11, 17:53 PST
Resolved -
This incident has been resolved.
Dec 12, 08:49 PST
Identified -
Development has identified the issue and will deploy a hotfix tonight. If you opened a case for this issue, please update it tomorrow morning to confirm whether the problem is resolved.
Dec 11, 13:34 PST
Monitoring -
Our team has cleared the cache and believes the issue is resolved. If you have an open support case, please confirm that J.D. Powers is now functioning as expected. Thank you for your patience.
Dec 11, 08:59 PST
Investigating -
We are currently investigating this issue.
Dec 11, 08:26 PST
Completed -
The scheduled maintenance has been completed.
Dec 11, 23:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 19:00 PST
Scheduled -
We will be performing system maintenance to resolve known issues on all shared production server environments - after business hours. This is an urgent update to maintain server stability and/or to resolve known issues causing disruption to normal workflows.
This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Dec 11, 13:39 PST
Completed -
The scheduled maintenance has been completed.
Dec 10, 23:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 19:00 PST
Scheduled -
We will be performing system maintenance on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
Dec 8, 08:31 PST
Resolved -
This incident has been resolved.
Dec 10, 15:00 PST
Monitoring -
A fix has been implemented and we are monitoring the results.
Dec 10, 13:36 PST
Identified -
Pennymac had an issue with their SFTP which caused a delay in the ratesheets. Pennymac said that the issue is resolved, but there's still delays. Pennymac is working on a fix.
Dec 10, 13:30 PST
Resolved -
This incident has been resolved.
Dec 2, 09:16 PST
Monitoring -
We've implemented a fix and clients are reporting that the issues seem to be resolved. We will continue monitoring.
Dec 2, 08:01 PST
Investigating -
Users are reporting receiving an error on Preapproval apps.
Users are seeing an error that says "The prequalification process could not be completed for the following reasons: Exception has been thrown by the target of an invocation"
Dec 2, 07:38 PST
Completed -
The scheduled maintenance has been completed.
Dec 1, 23:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 19:00 PST
Scheduled -
We will be performing system maintenance on all shared production server environments - after business hours. This maintenance is scheduled for 7 pm (PT). During this time, each environment will be down for approximately 30-40 minutes. Note: CS will begin at 8PM (PT), the Secure, HS and WS server maintenance will start at 9 pm (PT).
NOTE: this was delayed from last Wednesday (11/26/2025) due to the Thanksgiving holiday
Dec 1, 08:32 PST